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- Kanpur
- 3 Star Hotel in Kanpur
- Townhouse IIT Kanpur, Kanpur
Townhouse IIT Kanpur
About Property
Traveling anytime soon? Looking for a value for money accommodation? This charming property has everything required to make your ...Read moreAmenities
- Restaurant
- Parking
- Power Backup
- Housekeeping
- Room Service
- Free Wi-Fi
- + More Amenities
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Average(78 RATINGS)
Kalyanpur
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Check-in date
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Rooms, Guests
Townhouse IIT Kanpur Location
Location rated 2.1 by guests
What guests said
The location received mixed reviews; while some found it acceptable, others described it as remote and difficult to find. Several guests reported safety concerns and inadequate facilities nearby, leading to a frustrating experience.
Property Rules at Townhouse IIT Kanpur
Check-in: 12 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Must Read Rules
- Guest Profile
- ID Proof Related
Townhouse IIT Kanpur Photos by Guests
User Rating & Reviews
- everyone
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- couple
- solo
- business
- family
Average
78 Ratings
Last 10 Customer Ratings (Latest First)
- 1
- 1
- 1
- 1
- 5
- 5
- 5
- 1
- 1
- 1
Review Summary
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Guests appreciate the friendly staff and good safety measures, but many express disappointment over cleanliness and poor service. Complaints highlight unkempt rooms, dirty linens, and a lack of basic amenities like water. Some guests mention decent food and good connectivity, while others recount negative experiences with staff and deceptive pricing. The overall sentiment leans towards dissatisfaction regarding hygiene and service quality.
1.0
Very poo
rahul k.
Hotel was so bad ac not working bedsheet not clean no water i stay only for 1 hour n the staff is listening then i come back
Room: Classic
5.0
Great hospitality
rohan.
Great hospitality! the staff were truly friendly.
Room: Classic
1.0
Terrible Stay
neelesh k.
बहुत गन्दा स्टॉफ बोला की कैश बुकिंग बना लो नहीं तों हार्ड कॉपी I D की दो इतना गन्दा स्टॉफ मैंने लाइफ मे पहली बार देखा
Room: Classic
2.0
Never visit again
omprakash g.
Poor service, quality, and facilities, and not safe beware. Location is good so make dicision own risk
Room: Classic
3.0
Not satisfactory.
priyansh a.
Room not clean. Dirty carpet floor. Linen not washed. Restaurant provided with no item appropriatvfor brekfast(not aloolwing otside food)
Room: Classic
1.0
Baht hi bakwas
dhananjay t.
Yesa hotel maine ab-hi tak nahi dekha itna bakwas hai ki issue acha kisi dhabi pe uski table pe so ye. Baht hi batmij staff hai inko guest ko pilane ke lea pani tak nahi hai bedsheet towels sab gande room ki condition to yesi ki dekh ke dear jay e auro booking karne pe ye guest se extra cash mangte hai w aha counter pe khada rakhte hai room dene se mana kart e hai auro koi support bhi nahi milta sab mile huye hai
Room: Classic
1.0
Nightmare
anshul c.solo
Then people booked it and when they ho for checkin they denied you from checkin saying you have booked at very lower price we can't allow you to check in. Then they ask you for extra amount. If yo give extra amount then only you can checkin.
Room: Classic
1.0
Every thing is very 😞
atul t.family
No tv no water no security
Room: Classic (2X)
1.0
Bad behaviour
ashish r.solo
Bad staff behaviour which resulted in disappointing experience
Room: Classic (2X)
Townhouse IIT Kanpur has replied on Thu Feb 03 14:00:33 IST 2022
Hey ashish ranjan, it is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, james!
1.0
Poor service and no cleaning
kisan b.business
They don't even provide water in rooms.
Room: Classic (2X)
Townhouse IIT Kanpur has replied on Fri Oct 22 16:31:38 IST 2021
Hi, kisan! we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, ivy
1.0
Waste of money stay
rahul k.
business
businessUnhygienic rooms and bedsheet. Rooms cleaning was very third class level.
Room: Classic (2X)
Townhouse IIT Kanpur has replied on Sun Aug 15 13:48:44 IST 2021
Hi, rahul kumar! we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time regards, rishabh
5.0
Safety
shivani t.couple
Good safety used like temperature sanitizer everything was good
Room: Classic (2X)
Townhouse IIT Kanpur has replied on Fri Apr 02 07:24:46 IST 2021
Thanks for such a lovely review and wonderful rating, shivani tandon! we will always strive to keep up with your expectations in future. Give us another chance to host you soon ) regards, hemant
1.0
Worst experience ever.
shahrukh a.couple
No commitment to service. If you've booked, the worst room will be provided to you at the last. No breakfast is provided for customers even if already booked and paid. Do not go for this property. You'll only end up regretting your decision.
Room: Classic (2X)
Townhouse IIT Kanpur has replied on Sun Mar 21 17:00:25 IST 2021
Hi shahrukh ahmad, we're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, james!
1.0
Worst hotel
mayank s.group
I am frequent traveller, but it was the worst hotel ever
Room: Classic (2X)
Townhouse IIT Kanpur has replied on Mon Feb 15 18:52:27 IST 2021
Hi, mayank! we regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, alex
1.0
Worst hotel experience
vikash r.business
businessDirty room /bedsheets/ washroom
Room: Classic (2X)
Townhouse IIT Kanpur has replied on Wed Dec 16 20:30:16 IST 2020
Sorry for the unpleasant experience you had with us, vikash rajput. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, james!
4.0
Location
ishu t.couple
Location was not good and staff isn't cooperative
Room: Classic (2X)
Townhouse IIT Kanpur has replied on Mon Dec 21 10:40:19 IST 2020
Hi, ishu! it feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, amit!
1.0
Dirty toilet and no disinfection or sanitization
saurabh t.couple
Entire hotel is dirty all over. Floors, lift, bathroom, room, bedsheet, pillow cover, towel and entire hotel and every corner of this hotel is pathetic and unhygienic, dirty.
Room: Classic (2X)
Townhouse IIT Kanpur has replied on Tue Dec 15 16:00:13 IST 2020
Hi saurabh tiwari! we do regret the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, james!
1.0
Unhygienic in each department
saurabh t.couple
This hotel is pathetic in every sense.
Room: Classic (2X)
Townhouse IIT Kanpur has replied on Mon Dec 21 10:40:09 IST 2020
Hi, saurabh! we are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, amit!
1.0
this is an avoidable property
umesh.family
while check in the hotel staff said that they don't accept booking after lot of discussion they allowed stay but removed kettle and water bottles from the room and asked for extra payment. though our booking was with breakfast they denied the same also and asked for extra payment.
Room: Classic (2X)
Townhouse IIT Kanpur has replied on Wed Dec 30 10:31:44 IST 2020
Hi, umesh. We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, jim
5.0
Accommodation
ramakant.couple
Accommodational service are likely but no more aspectetion to all
Room: Classic (2X)
Townhouse IIT Kanpur has replied on Mon Dec 07 12:00:19 IST 2020
Thank you for rating us positively, ramakant shah ! it’s so disheartening to see our respected guest unsatisfied with our facilities. We have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, james!
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