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- Home
- Hotels in India
- Pune
- 5 Star Hotel in Pune
- Crowne Plaza Pune City Centre, Pune
Crowne Plaza Pune City Centre
About Property
Well-appointed rooms, great dining spots, a sparkling swimming pool and a wide range of upscale amenities await you for a pleasant stay at this luxurious property. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Spa
- Swimming Pool
- Gym
- Restaurant
- 24-hour Room Service
- Lounge
- + More Amenities
Discover the Best of Luxury
Evviva Sky Lounge
Rooms with City Views
Azure Outdoor Pool
State-of-the-art Gym
Login to unlock deals & manage your bookings!
+91
Deluxe Twin Room Non Smoking
Fits 2 Adults
Free Cancellation till 24 hrs before check in100% RefundNon RefundableNOWPay ₹025 Nov11:59 PM26 Nov02:59 PM27 Nov02:59 PMCheck-in
Per Night:
₹ 8,300
Very Good(2424 RATINGS)
Koregaon Park
2 km drive to Bund Garden, Pune
Change Dates and Guest(s)
Check-in: 3 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
Are you flexible with travel dates?
Find Alternate Prices with Flexi Dates
Enjoy Free Breakfast + Lunch/Dinner throughout your stay for just ₹1700 more!
Deluxe Twin Room Non Smoking
336 sq.ft (31 sq.mt)
City View
2 Single Bed(s)
1 Bathroom
- Iron/Ironing Board
- Housekeeping
- 24-hour Room Service
- Wi-Fi
- Bathroom
- 24-hour In-room Dining
Room With Free Cancellation | Breakfast + Lunch/Dinner
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
₹ 10,000
+₹ 1,800 taxes & fees Per Night
Book with ₹0
Login Now and get this for ₹9,900 or less
12 Room Types
- Free Cancellation
- Breakfast Included
- Breakfast & Lunch/Dinner Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Deluxe Twin Room Non Smoking
- 336 sq.ft (31 sq.mt)
- City View
- 2 Single Bed(s)
- 1 Bathroom
- Iron/Ironing Board
- Housekeeping
- 24-hour Room Service
- Wi-Fi
- Bathroom
- 24-hour In-room Dining
Room With Free Cancellation
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast only
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
1 King Standard Smoking
- 336 sq.ft (31 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Housekeeping
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- Mineral Water
Room With Free Cancellation
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast only
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Deluxe King Room Non Smoking
- 336 sq.ft (31 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- Mineral Water
Room With Free Cancellation
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast only
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
2 Single Standard Smoking
- 336 sq.ft (31 sq.mt)
- City View
- 2 Single Bed(s)
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- Mineral Water
Room With Free Cancellation
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast only
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Club Twin Room Non Smoking with Lounge Access
- 333 sq.ft (31 sq.mt)
- City View
- 2 Single Bed(s)
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- Mineral Water
Room With Free Cancellation
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast only
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Club King Room Non Smoking with Lounge Access
- 336 sq.ft (31 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- Mineral Water
Room With Free Cancellation
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast only
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Executive King Room with one way Airport Transfer & Lounge Access
- 450 sq.ft (42 sq.mt)
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Smoking Room
- Free Wi-Fi
Room With Free Cancellation
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast only
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
1 King Premium Smoking
- 334 sq.ft (31 sq.mt)
- City View
- 1 King Bed
- Iron/Ironing Board
- Bathroom
- Mineral Water
- Air Conditioning
- Closet
- Chair
Room With Free Cancellation
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast only
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Junior Suite, 1 way Airport transfer Lounge Access- Non Smoking
- 510 sq.ft (47 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- 24-hour In-room Dining
- Air Conditioning
1 King Suite Smoking
- 829 sq.ft (77 sq.mt)
- City View
- 1 King Bed
- Iron/Ironing Board
- Bathroom
- Mineral Water
- Air Conditioning
- Closet
- Chair
Room With Free Cancellation
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast only
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
Book with ₹0 Payment
Pay before 25 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹025 Nov11:59 PM
26 Nov02:59 PM
27 Nov02:59 PM
Check-in
Executive Suite with Bathtub, 1 way Airport transfer & Lounge Access
- 770 sq.ft (72 sq.mt)
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- 24-hour In-room Dining
- Air Conditioning
1 King Junior Suite Smoking
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Bathroom
- Mineral Water
- Air Conditioning
- Closet
- Chair
Crowne Plaza Pune City Centre Location
Location rated 4.4 by guests
What guests said
Guests consistently praised the property's central location, highlighting its easy access to Pune's main attractions, including the railway station and Metro. Many mentioned the convenience of nearby markets and dining options, enhancing their overall experience. The location was described as great for both business and leisure stays, providing an ideal base for exploring the city.
Property Rules at Crowne Plaza Pune City Centre
Check-in: 3 PM Check-out: 12 PM
- Primary Guest should be atleast 18 years of age.
- Pets are not allowed
- Optional : Fee for buffet breakfast: approximately INR 350 per person|Airport shuttle fee: INR 800 per vehicle (one way)|Early check-in fee: INR 2000 (subject to availability)|Late check-in fee: INR 2000 for check-in between 2:00 PM and 6:00 PM|Late check-out fee: INR 2000 (subject to availability)|Rollaway bed fee: INR 1500.0 per night
- Extra-person charges may apply and vary depending on property policy|Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges|Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed|The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation|This property accepts credit cards; cash is not accepted|Safety features at this property include a fire extinguisher and a smoke detector|Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Must Read Rules
- Guest Profile
- ID Proof Related
Crowne Plaza Pune City Centre Photos by Guests
- +380 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
2424 Ratings
Last 10 Customer Ratings (Latest First)
- 5
- 5
- 4
- 4
- 5
- 2
- 5
- 5
- 5
- 3
Review Summary
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Crowne Plaza Pune boasts a prime city-center location, making it convenient for both business and leisure travelers. Guests appreciate the spacious, clean rooms with great views and the helpful, courteous staff. The breakfast buffet offers a good variety, though some suggest more options could enhance it. Many enjoy the vibrant sky lounge, adding to the overall pleasant experience. While some areas require maintenance and thoughtful improvements, the property stands out for its hospitality and strategic location near major attractions.
Sort by:
Latest first
5.0
Comfortable Stay
rajiv d.family
It was basically a business leisure trip, so the overall stay experience at Hotel Crowne Plaza, quite impressive right from the front desk. Check in to the room to the restaurant overall services very good.
Room: Deluxe King Room Non Smoking
Crowne Plaza Pune City Centre has replied on Sat Nov 01 10:09:56 IST 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PUNE CITY CENTRE. Please know that your feedback is precious to us. We use feedback like yours to continuously change our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Kindest Regards. Santanu Sarkar, General Manager, Crowne Plaza Pune City Centre.
4.0
Delicious Food, Warm Hospitality.
archana m.family
Excellent food quality & taste. One of the finest I have had. Very good hospitality. The only drawback is that the property is old & needs renovation. The swimming pool needs to be bigger & better. Rest everything is very good indeed.
Room: 2 Single Standard Smoking
Crowne Plaza Pune City Centre has replied on Mon Oct 27 18:06:15 IST 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PUNE CITY CENTRE. Please know that your feedback is precious to us. We use feedback like yours to continuously change our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Kindest Regards. Santanu Sarkar, General Manager, Crowne Plaza Pune City Centre.
2.0
Poor Stay
subhra s.family with 1 kid
Poor quality of food… charges were not as mentioned in the package for breakfast buffet… Poor room features… many things missing like doorbell was non functional, coffee sachets were not provided, no minibar available as mentioned in the package
Room: Deluxe King Room Non Smoking
Crowne Plaza Pune City Centre has replied on Wed Oct 22 10:12:07 IST 2025
Thank you for choosing Crowne Plaza Pune City Centre. We sincerely appreciate you taking the time to share your feedback. At Crowne Plaza Pune, we are dedicated to providing exceptional service and memorable experiences for all our guests. Your comments are invaluable and will be shared with our team to help us continually improve. We truly regret that your recent experience did not fully meet your expectations. Please be assured that your observations have been taken seriously and appropriate actions are being implemented to ensure such instances are not repeated. We genuinely hope you will give us another opportunity to welcome you back and allow us to deliver the seamless and comfortable stay you rightfully expect from us. Warm regards, Santanu Sarkar General Manager Crowne Plaza Pune City Centre
5.0
Excellent Stay
minal w.family with 1 kid
stay is very comfortable staff is very helpful service excellent and food is awesome breakfast is very sorted and lots of variety good we are so happy our family visit
Room: Deluxe Twin Room Non Smoking
Crowne Plaza Pune City Centre has replied on Thu Oct 16 10:36:06 IST 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PUNE CITY CENTRE. Please know that your feedback is precious to us. We use feedback like yours to continuously change our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Kindest Regards. Santanu Sarkar, General Manager, Crowne Plaza Pune City Centre.
3.0
Average Stay
kalahasti v.
Very old furniture like bedsheets, bedspreads, towels etc. Very old and heignic Food more and more repeatability No much change in daily menu
Room: 1 King Standard Smoking
Crowne Plaza Pune City Centre has replied on Tue Oct 14 12:20:21 IST 2025
Thank you for choosing Crowne Plaza Pune City Centre. We sincerely appreciate you taking the time to share your feedback. At Crowne Plaza Pune, we are dedicated to providing exceptional service and memorable experiences for all our guests. Your comments are invaluable and will be shared with our team to help us continually improve. We truly regret that your recent experience did not fully meet your expectations. Please be assured that your observations have been taken seriously and appropriate actions are being implemented to ensure such instances are not repeated. We genuinely hope you will give us another opportunity to welcome you back and allow us to deliver the seamless and comfortable stay you rightfully expect from us. Warm regards, Santanu Sarkar General Manager Crowne Plaza Pune City Centre
5.0
Excellent Stay
neha s.group
This was our second stay at Crowne plaza Pune and it was as usual great experience. The location is so good because it is close to The Mills which is a hub for all good cafes and party places..
Room: Deluxe Room
Crowne Plaza Pune City Centre has replied on Tue Oct 14 12:12:12 IST 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PUNE CITY CENTRE. Please know that your feedback is precious to us. We use feedback like yours to continuously change our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Kindest Regards. Santanu Sarkar, General Manager, Crowne Plaza Pune City Centre.
5.0
Excellent Stay
apurva s.family
staff very courteous...check in was seamless. breakfast and dinner buffet spread was excellent. very good location
Room: 1 King Standard Smoking
Crowne Plaza Pune City Centre has replied on Tue Oct 14 12:12:54 IST 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PUNE CITY CENTRE. Please know that your feedback is precious to us. We use feedback like yours to continuously change our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Kindest Regards. Santanu Sarkar, General Manager, Crowne Plaza Pune City Centre.
5.0
Great
puneet m.business
Good food / Good service. Specially Mr. Salman in Housekeeping. Good food / Good service. Nice rooms
Room: 1 King Standard Smoking
Crowne Plaza Pune City Centre has replied on Thu Oct 09 12:48:02 IST 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PUNE CITY CENTRE. Please know that your feedback is precious to us. We use feedback like yours to continuously change our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Kindest Regards....
1.0
Terrible Stay
sarthak n.business
We are disappointed with our recent stay at hotel. The overall experience did not meet even basic expectations. The staff was unresponsive and adding delays, and the services promised at the time of booking were either unavailable or poorly managed. We expected better standards and hospitality. I hope the management takes this feedback seriously and works on improving the guest experience.
Room: Deluxe Twin Room Non Smoking
Crowne Plaza Pune City Centre has replied on Tue Oct 14 12:20:00 IST 2025
Thank you for choosing Crowne Plaza Pune City Centre. We sincerely appreciate you taking the time to share your feedback. At Crowne Plaza Pune, we are dedicated to providing exceptional service and memorable experiences for all our guests. Your comments are invaluable and will be shared with our team to help us continually improve. We truly regret that your recent experience did not fully meet your expectations. Please be assured that your observations have been taken seriously and appropriate actions are being implemented to ensure such instances are not repeated. We genuinely hope you will give us another opportunity to welcome you back and allow us to deliver the seamless and comfortable stay you rightfully expect from us. Warm regards, Santanu Sarkar General Manager Crowne Plaza Pune City Centre
1.0
Worst hotel every
raghu r.business
Very bad service. Had booked a suite and they gave me a deluxe room. After 30-40 mins of discussions, room was changed. Order a few things... had to wait for an hour to get room service.
Room: 1 King Suite Smoking
Crowne Plaza Pune City Centre has replied on Tue Oct 14 12:19:42 IST 2025
Thank you for choosing Crowne Plaza Pune City Centre. We sincerely appreciate you taking the time to share your feedback. At Crowne Plaza Pune, we are dedicated to providing exceptional service and memorable experiences for all our guests. Your comments are invaluable and will be shared with our team to help us continually improve. We truly regret that your recent experience did not fully meet your expectations. Please be assured that your observations have been taken seriously and appropriate actions are being implemented to ensure such instances are not repeated. We genuinely hope you will give us another opportunity to welcome you back and allow us to deliver the seamless and comfortable stay you rightfully expect from us. Warm regards, Santanu Sarkar General Manager Crowne Plaza Pune City Centre
5.0
nice stay at crown plaza
biswaketan s.family
Very good location, property and amenities. Breakfast spread was also very good. Room size was excellent
Room: 1 King Standard Smoking
Crowne Plaza Pune City Centre has replied on Wed Oct 08 16:06:26 IST 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PUNE CITY CENTRE. Please know that your feedback is precious to us. We use feedback like yours to continuously change our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Kindest Regards....
4.0
Good Stay
amol p.
Property is good and in the centre of city.Rooms are spacious but need more maintenance.Food was good.Sky lounge was full of mosquitoes which needs to be maintained.roof top view is good.Overall a very good stay.Staff is very courteous and helping.
Room: Deluxe King Room Non Smoking
Crowne Plaza Pune City Centre has replied on Wed Oct 08 16:07:06 IST 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PUNE CITY CENTRE. Please know that your feedback is precious to us. We use feedback like yours to continuously change our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Kindest Regards....
5.0
Good experience
ashiq b.couple
Courteous staff, nice place to stay. The receptionists at the front desk were welcoming with a smile on their face always
Room: 1 King Standard Smoking
Crowne Plaza Pune City Centre has replied on Wed Oct 08 16:07:22 IST 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PUNE CITY CENTRE. Please know that your feedback is precious to us. We use feedback like yours to continuously change our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Kindest Regards....
2.0
maintain the room condition
vaibhav g.business
Poor room condition and maintainance. AC was noisy and had to switch off as can’t sleep, curtains torn so no Black out. Door handle of bathroom broken.
Room: Deluxe Room
Crowne Plaza Pune City Centre has replied on Wed Oct 08 17:30:53 IST 2025
Dear Valued Guest, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza PUNE CITY CENTRE. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Kindest Regards...
5.0
Excellent Stay
isha v.
I had a pleasant stay at this property. The food was fresh, well-prepared, and offered good variety. The location is convenient, with easy access to major attractions while still being peaceful. Facilities like [pool/dining hall] were well-maintained and added to the comfort of the stay. The staff were attentive and helpful throughout. Overall, it’s a great choice.
Room: Deluxe King Room Non Smoking
Crowne Plaza Pune City Centre has replied on Wed Oct 08 16:08:08 IST 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PUNE CITY CENTRE. Please know that your feedback is precious to us. We use feedback like yours to continuously change our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Kindest Regards....
1.0
Terrible Stay
ajay b.business
Ppl at the reception doesn’t even know how to activate the key . Emp in the lift was so frustrated that he said he regret working at this hotel. TV at the gym doesn’t work, trademill at the gym makes loud noise and makes it scary to use. Iron at the room no 128 doesn’t go into any socket. There was no laundry bag in the room. Ppl like me who were fasting on Navratri were offered raw bananas and the cut water melons were also not fresh at all. Check in time of 3 PM is totally waste and not convenient at all. Will never stay at this hotel again
Room: Deluxe Room
Crowne Plaza Pune City Centre has replied on Wed Oct 08 17:31:03 IST 2025
Dear Valued Guest, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza PUNE CITY CENTRE. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Kindest Regards...
5.0
Short Visit
shivas b.family with 1 kid
Great Property and close to station, Excellent staff right from checkin to checkout, only point of improvement is the cleanness of bathroom
Room: Deluxe King Room Non Smoking
Crowne Plaza Pune City Centre has replied on Wed Oct 08 16:08:43 IST 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PUNE CITY CENTRE. Please know that your feedback is precious to us. We use feedback like yours to continuously change our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Kindest Regards....
5.0
Excellent Stay
kaustav s.
From stay to food everything was perfect . Special Thanks to Asima she was a great help my flight to Pune got cancelled and she was kind enough to change my stay date without any extra charge . Will definitely stay here again
Room: Club Twin Room Non Smoking with Lounge Access
Crowne Plaza Pune City Centre has replied on Wed Oct 08 16:09:03 IST 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PUNE CITY CENTRE. Please know that your feedback is precious to us. We use feedback like yours to continuously change our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Kindest Regards....
4.0
Good Stay
divakar s.business
Good location as it is close to Pune railway station and within walking distance to metro station on Aqua line. Rooms are clean, spacious. The Mosaic restaurant is rearranged for better seating. Food quality as expected. Service needs improvement. Bed mattress gives comfortable sleep after a tiring day.
Room: Deluxe King Room Non Smoking
Crowne Plaza Pune City Centre has replied on Wed Oct 08 16:09:25 IST 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PUNE CITY CENTRE. Please know that your feedback is precious to us. We use feedback like yours to continuously change our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Kindest Regards....
4.0
Wonderful stay at Crown Plaza Pune
roshan v.business
I had a wonderful stay at Crowne Plaza Pune. The property is well maintained and the rooms are spacious, comfortable, and well equipped with all amenities. The staff was courteous and attentive, making the overall experience very pleasant. The food had a good variety and was delicious. The location is also convenient for both business and leisure. Overall, a very satisfying and comfortable stay – I would definitely recommend this hotel.
Room: Deluxe Room
Crowne Plaza Pune City Centre has replied on Wed Oct 08 16:09:43 IST 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PUNE CITY CENTRE. Please know that your feedback is precious to us. We use feedback like yours to continuously change our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Kindest Regards....
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