De Falcon Goa Beach Resorts

De Falcon Goa Beach Resorts has replied on Thu Aug 28 18:48:11 IST 2025

Dear Guest, Thank you for taking the time to share your detailed feedback about your stay with us. We are glad to hear that you found our location convenient and that the rooms were generally good. However, we sincerely apologize for the issues you encountered with the bathroom handle, TV service, lighting, and the absence of the welcome drink included in your booking. We regret that our breakfast and pool facilities did not meet your expectations, and we appreciate you bringing these matters to our attention. Please be assured that we have shared your concerns with our maintenance and housekeeping teams to promptly address and improve these areas. Regarding your comments on pricing, we strive to provide value for our guests and will carefully review your feedback as part of our ongoing efforts to enhance guest satisfaction. We hope you will consider giving us another opportunity to provide an improved experience in the future. Should you wish to discuss your stay further, please feel free to contact me directly. Warm regards

De Falcon Goa Beach Resorts has replied on Sat Aug 23 14:25:49 IST 2025

Thank you for taking the time to share your feedback. We are very sorry to hear that your experience with our rooms, food, and kitchen maintenance did not meet your expectations. Your comments have been shared with our housekeeping and culinary teams so we can address these concerns and improve our standards. We sincerely appreciate your input and hope you will notice positive changes on your next visit.

De Falcon Goa Beach Resorts has replied on Thu Aug 28 18:47:27 IST 2025

Dear Guest, Thank you for taking the time to provide detailed feedback about your recent stay with us. We sincerely apologize for the various inconveniences you experienced. It is disappointing to hear that our location was difficult to find, and that the amenities, services, and staff behavior did not meet your expectations. We are truly sorry for the breakfast and tea timings not suiting your needs, and understand how disappointing it must have been to skip your paid meals. Regarding the unpleasant smells in the surroundings and room, as well as the issues with your room allocation and the telephone service, please be assured these concerns are being taken very seriously. Your comments about the staff’s responses have been noted, and we will be initiating further training to ensure all guests are treated with respect and care. We regret that there was any misunderstanding regarding your booking accommodations and charges. We appreciate you bringing these issues to our attention as it helps us improve our services. We hope you might consider giving us another chance to provide you a better experience in the future. Please feel free to contact me directly if you woul

De Falcon Goa Beach Resorts has replied on Thu Aug 28 18:49:46 IST 2025

Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the negative experience you had during your stay. It is especially concerning to hear about the poor condition of the rooms and the broken entrance, as well as your impression of the atmosphere and safety concerns. Please be assured that the comfort and security of our guests are our highest priority. We take your comments very seriously and will be conducting a thorough inspection and making necessary repairs and improvements to address these issues. It is disappointing to learn about your interaction with the owner, and we will be addressing this internally to improve our guest relations. We appreciate you bringing these matters to our attention and hope you will consider allowing us another opportunity to provide a better and safer experience in the future. Please feel free to contact me directly if you wish to discuss this further. Warm regards,

De Falcon Goa Beach Resorts has replied on Thu Aug 28 18:50:42 IST 2025

Dear Guest, Thank you for sharing your feedback. We apologize for the disturbance you experienced in the ground floor rooms, as well as the issue with mosquitoes, insects, and the frequent power fluctuations. Guest comfort is very important to us, and we are sorry for any inconvenience caused. Please be assured that we are taking necessary steps to enhance pest control measures and are working with our maintenance team to address the electrical issues promptly. We appreciate your understanding and hope to provide a more comfortable stay on your next visit. If you would like to discuss your experience further or require assistance during a future stay, please feel free to contact me directly. Warm regards,

De Falcon Goa Beach Resorts has replied on Sat Aug 23 14:27:08 IST 2025

Dear Sachin Thank you for your wonderful review! We’re delighted to hear you enjoyed our fast service, friendly staff, and convenient location near Candolim Beach. It’s great to know you loved the view and had a satisfying stay with us. We look forward to welcoming you back again soon!

De Falcon Goa Beach Resorts has replied on Sat Aug 23 14:28:37 IST 2025

Dear kamal jangra Thank you for your kind feedback! We’re glad you liked our convenient location and the good behavior of our staff. Your satisfaction means a lot to us, and we look forward to welcoming you back for another great stay.

De Falcon Goa Beach Resorts has replied on Thu Aug 28 18:51:30 IST 2025

Dear Guest, Thank you for sharing your valuable feedback. We sincerely apologize for the unpleasant experience you had with the food during your stay and the discomfort it caused. Ensuring food safety and hygiene is a top priority for us, and your comments about the restaurant cleanliness and food quality will be immediately reviewed with our culinary and housekeeping teams. We regret the issues you mentioned regarding your room, including the jacuzzi, furniture quality, cleanliness, and water condition. Additionally, the power failures you experienced are being looked into by our maintenance team to prevent future occurrences. Your feedback helps us identify areas that need urgent improvement, and we are committed to enhancing our standards to provide a better guest experience. Please feel free to reach out to me directly if you would like to discuss your stay further. Warm regards,

De Falcon Goa Beach Resorts has replied on Thu Aug 28 18:52:10 IST 2025

Dear Guest, Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience caused by the initial malfunction and leakage in the jacuzzi. It is unacceptable that it was not properly cleaned after previous use, and we understand how this would affect your overall experience. Please be assured that we have reviewed our maintenance and cleaning protocols to ensure such incidents do not happen again. Our team is committed to maintaining the highest standards of hygiene and functionality for all our amenities, including the jacuzzi. We appreciate your patience and hope you will consider staying with us again so we can provide a superior experience. Warm regards,

De Falcon Goa Beach Resorts has replied on Thu Aug 28 18:55:35 IST 2025

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our location good and the staff helpful, and that you enjoyed the food. However, we sincerely apologize for the issues you experienced with room quality, including the patches, smell, TV sound, and the limited amenities such as the small swimming pool. Please be assured that we are actively reviewing our maintenance protocols to address these concerns and improve the overall guest experience. Your comments help us identify areas where we need to enhance our services and facilities. We appreciate your valuable feedback and hope to have the opportunity to welcome you back with an improved stay in the future. Warm regards,

De Falcon Goa Beach Resorts has replied on Thu Aug 28 18:52:49 IST 2025

Dear Guest, Thank you for your kind words about our hotel and rooms. We are pleased to know that you found the rooms neat and clean. We appreciate your feedback regarding the limited food options and the slow service in the dining area. Please be assured that we are actively working on improving our dining service speed to provide a more efficient and pleasant experience for our guests. Your suggestions are valuable to us as we continually strive to enhance our offerings and service quality. We look forward to welcoming you back for a more seamless dining experience in the future. Warm regards,

De Falcon Goa Beach Resorts has replied on Thu Aug 28 18:56:15 IST 2025

Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are glad to hear that you found our location good and enjoyed the food. However, we apologize for the inconvenience caused by the shortage of towels during your check-in. Please be assured that we are taking steps to improve our inventory and ensure that such shortages do not occur in the future. Your comfort is important to us, and we appreciate your understanding. We hope to welcome you back for a more seamless and comfortable experience. Warm regards,

De Falcon Goa Beach Resorts has replied on Thu Aug 28 18:57:30 IST 2025

Dear Guest, Thank you for sharing your feedback. We appreciate your kind words about our cooperative staff and are glad to hear you found the food satisfactory. We also acknowledge your comment about the pool size and will take it into consideration as we work to enhance our facilities. Your feedback is valuable to us as we strive to provide a better experience for all our guests. We hope to welcome you back for an even more enjoyable stay in the future. Warm regards,

De Falcon Goa Beach Resorts has replied on Tue Dec 31 13:13:15 IST 2024

Thank you for your kind feedback! We're glad you enjoyed the spacious room and the proximity to Candolim Beach. Our team is dedicated to providing great service. We hope to welcome you back soon!

De Falcon Goa Beach Resorts has replied on Tue Dec 31 13:16:53 IST 2024

Thank you for your wonderful feedback! We're so glad you enjoyed the service and our delicious food. We look forward to welcoming you back soon!

De Falcon Goa Beach Resorts has replied on Tue Dec 03 12:45:52 IST 2024

Thank you for taking the time to share your experience! We're delighted to hear that you enjoyed your stay with us. It's great to know that you found the room to be well-maintained and that the food met your expectations. We look forward to welcoming you back on your next visit!

De Falcon Goa Beach Resorts has replied on Sat Nov 16 15:19:55 IST 2024

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great stay. We always aim to make the check-in process as seamless as possible, and we'll ensure the TV is set up and ready to go for future guests right from the start. Your feedback is truly appreciated, and we look forward to welcoming you back soon

De Falcon Goa Beach Resorts has replied on Sat Nov 16 15:21:21 IST 2024

Thank you so much for your kind words and for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed the service, our staff, the location, and the food. It was our pleasure to upgrade you to a luxury room, and we're so glad it added to your experience. Your feedback means a lot to us, and we truly appreciate you choosing to stay with us. We look forward to welcoming you back for another fantastic stay in the future!

De Falcon Goa Beach Resorts has replied on Sat Nov 16 15:23:09 IST 2024

Thank you so much for your wonderful review! We're thrilled to hear that you had a great holiday and enjoyed the service, food, and overall experience. Our team takes great pride in making sure every guest feels welcome and cared for, so we're glad you appreciated their efforts. We truly value your recommendation for both families and couples, and we can't wait to welcome you back for another memorable stay