Dune Mansion Calve

Good place nice decor but breakfast not so great

Very good French-style architecture.

Good value for money. The place is almost a 150 years old and the decor is pretty well done to reflect that heritage. The breakfast was homely and well done. Service from the manager and his crew was excellent.

Poorly managed. The bed and pillows had bad smell. After informing they struggled to change it.

It was great experience at Dune. A little more history in the form of paintings and framed descriptions will make you relate to the Mansion. Few more plants lily ponds can add beauty to dining.

Don't waste your money by spending too much amount for this room. Also the breakfast variety is very very less. It's either idly or dosa/idly or pongal. Only good thing is. The quality of the food is good.

We stayed for 2 nights there. It is a wonderfully maintained hotel in the heritage district, walking distance from everything of interest in Pondicherry. The breakfast, though simple, is of excellent quality and the staff, courteous. We really liked our stay there.

The hotel is a heritage building, maintained well. Don’t expect 5-star services, but there’s no want of basic services.

No electric kettle and no buckets in the bathroom.

Hotel was quite and peaceful. The staff was good, didn't bother us much even when we did late check-out and they were helpful. The breakfast was OK and location was convenient.

The hotel was priced too high for value. The breakfast did not have many options and the same menu was served all 3 days of our stay. It made the prices we paid seem unreasonable. Apart from all this, one of us has contracted dengue post the trip due to the mosquitoes in the dining area. We had informed the management about the same but the mosquitoes were there every day. So all in all, not such a good vacation.
There was no kettle or provision for translation and coffee. There was no room service. The toiletries seemed unhygienic.

Would rate zero for it. Need to improve a lot.
Room was not so clean and had bed bugs. Bathroom washbasin wasn't working. No water in bathroom. Overall paid a hefty amount for the stay. Did not feel the worthy for stay for the amount paid.

The location is excellent. However, the property is not recommended because of the poor amenities. I visited at a time when there were few guests, so service was very poor. The rooms were nice and huge with high ceilings, very cool (during summers). However, a bit dark. The rooms lack proper charging points. (Didn't change the old charging points) Hence, faced a lot of problem with that. Neither the hotel provides any adapter to help that. Although the charges were quite high. Would at least provide some electric kettle, with tea, coffee and sugar. But the property didn't have any of the facility. The bathroom had leaking washbasins. The internet service is terrible. (You can't call that a complimentary internet service) Overall the rooms were a lot disappointing for the price you pay. Breakfast was good and sumptuous. Had enough options. The waiters were nice and courteous. Not at all a memorable stay. Could've have been better if the rooms are improved by miles.

It was totally an unexpected good experience. The chattier style house gave a home like feeling. The hotel staff took proper care throughout our stay.

We visited this hotel in the off season time. Realized that Hotel is conveniently close enough to the white town and is really a throw back to the olden days.
A throw back in old style homes.

It's a nice place which needs to improve it's breakfast.
It's a nice old house. It's in middle of heritage town. It's very close to main market. Breakfast was very limited. I think that is the down side.

Good service, decent food, we were pretty satisfied. Breakfast was complimentary. The options were a bit less and repetitive. For example, they served idly, pongal and vada. Instead of idly they could have served something like a poori, making it less redundant. But the quality of food was good.
Room was good. Breakfast was complimentary, food was good but very redundant options, they served idly, pongal and vada. Instead of idly they could have served something different like Poori. But the quality of food was good.

It's nice hotel in a quite place but when I checked in there were no guest at the hotel. Nice breakfast. The air-conditioner was not working the second day, should be a good place if there are lot of guests.

I was informed on my arrival that the phone line is being changed so no Wi-Fi. Poor service and dead place. Please do not go by pictures.
The place is dead. The staff is very slow, at 9.30 they closed the kitchen.So that to order milk at 10 I had to really struggle. The Wi-Fi was not working. The staff kept forgetting order I placed for coffee. The bathroom had tub and it was chocked after one shower. Most importantly I lost my watch and pair of sandals during my stay. Most over valued and slow place. Please do not even consider staying here.

Team needs staffing. Service suffers due to lack of staff in what is otherwise a lovely hotel Needs TV! Not enough blankets and pillows in a family room! At this price, needs better in room facilities, room service and food to be available round the clock Great heritage property. But need to get some basics of hospitality right.