EKOSTAY - Casa Royale 6 BHK Pool Villa

The swimming pool is terrible. Wifi is almost non-functional. Broken table tennis table. Worst is they have CCTV camera inside the house and on the swimming pool. Only positive aspect is that the rooms are alright

1. The place was not cleaned while we checked in. Air-conditiiner were not working and were repaired only after repeated complaints in the night. Morning as we got up there was no water and it took 10 am for water to flow from the taps. Swimming pool was not functional as the filter wasn't working. Overall a bad experience and bad service by Ekostay

Its was great vibe was chill caretaker was chill

when we have reached the property, pool was dirty and through out the day it was uncleaned...We have requested to care taker to clean the pool atleast for our 2nd day stay...he told they will clean it for tomorrow but at night they even don't have the chehcimical to clean it..grass near the pool was very dirty...and their tank was leaked one time all the water came to inside villa stairs... kitchen was not clean... overall not worth ...we can't expect this from ekostay ...bad service..not maintained property...not worth for rs 45000 for 2 days stay

Excellent villa .. great service

The villa was spacious and food was very good

Food quantity was very limited and did not provide what we ask for. It happened thrice in a particular day.

We visited casa royale, ekostay properties for two days, 5 couples and 6 children. Our experience was extremely disappointing. 1. The staff is not warm and courteous. The hall is not cleaned promptly, used plates are not cleared in time (left until the next day. Fresh towels not replaced promptly, unless asked for repeatedly. 2. The pool was supposed to be highlight for us because we had kids. The floor was full of slimy silt, there were dead and living insects. The purification system was not at all upto there mark. The staff agreed that they should have cleaned and started the purification in the morning and the pool was unusable. 3. The preparation of food was quite okay taste wise but there is no flexibility with respect to food timings. After complaining, hue and cry we managed to get food early on the second day as we had 6 kids under age of 5. Pane-er was not good in quality, it was chewy and was not fresh. The chef and food was still relatively the best part of the stay as his preparation of some dishes was good. 4. Bathroom fittings where we want to use the bucket were not functional in some places and only shower could be used. 5. Tv remote is a duplicate version which is very difficult to use. 6. Each room has a store room where cleaning equipment, mattresses, pillows etc are kept. So if you are sleeping also, the staff has to disturb and enter the room to access the storage! visited after we complained during our stay and he agreed that service was not upto the mark look for better maintained properties where they will make efforts to give you a better experience.

The property is not good. There is an issue with the electricity. Water supply is a problem. We were at the end given water from swimming pool. From the same swimming pool in which we spent almost 4 hours. We appreciate the care taker Mr. Arvind as he helped in every way possible. There was also a problem of insects and pests. Overall except for the pool there was nothing upto the mark.