Ellys Rooms Thamarassery

The Cleanliness of the property has received mixed reviews, with some guests finding it neat and tidy while others have complained about dirty bedsheets and bathrooms. The Staff has been praised for their good service and support, but some guests have reported issues with the availability of staff at the reception. The Location of the property is decent, but some guests have found it hard to spot due to the lack of clear signs. The Amenities provided, such as AC, TV, fan, tables, chairs, and additional mattresses, have been appreciated by guests. However, some guests have reported issues with the availability of hot water and payment options.

• Cleanliness

  Several guests have mentioned that the property needs to improve its cleanliness standards. Some guests have reported dirty floors, bedsheets, and bathrooms. The lack of cleanliness has made it difficult for some guests to sleep due to unpleasant smells. Guests have also reported cigarette smells in the rooms, which has affected their overall experience. Overall, the property needs to focus on improving its cleanliness standards to provide a better experience for its guests.

• Staff

  Several guests have praised the staff for their helpfulness and support. Guests have reported that the staff is always ready to assist and are prompt in responding to requests. Some guests have also mentioned that the nearby hotel staff is also helpful. However, some guests have reported that the staff at the reception is not always available, which can be inconvenient. Overall, the staff has received positive feedback from guests for their helpfulness and support.

• Location

  The property's location has received mixed feedback from guests. Some guests have reported that the property is hard to spot from the road due to the lack of clear signs and boards. However, some guests have mentioned that the property is located in a quiet area, which is a highlight for them. Overall, the property's location has received mixed feedback from guests.

• Amenities

  Several guests have praised the amenities provided by the property, including AC, TV, fan, tables, and chairs. Guests have also mentioned that the rooms are spacious and additional mattresses are provided as required. However, some guests have reported issues with the availability of payment options. Overall, the property has received positive feedback for its amenities.