Gangasagar Hotel And Resorts

Good staff behaviour, all around excellent , Room quality also great. Food quality no1

very beautiful stay, everything is available in the hotel, family room is very much big and comfortable, highly recommend

This is the wonderful stay at this wonder location . I visited with my family & this was absolutely awesome experience.Also you get pure veg foods here.

Stuff behaviour in good & food quality is also decent. Hygiene maintained property.

Amazing property and exceptional staff. Food was also superb. Staff was also very supportive.

Property is within the vicinity of Kapil muni Ashram only 3 km from hotel, very near to SBI Kalibazar Branch, food quality is good with reasonable price and in good hygenic condition, staff are very co operative in nature, recommend for stay

5 excellent. 5 excellent

i am writing to express my outrage and disappointment at the appalling experience i had with your company during my recent trip to ganga sagar. when i first attempted to book a hotel, i received a message stating that i had "missed it. however, when i tried again, the booking was successful. i did not thoroughly check the booking details, assuming that everything was in order. but when i arrived at the hotel with my large family, including small children, i was shocked and dismayed to discover that the "hotel room" i had booked was actually a dirty, pathetic tent on the terrace. the hotel management took me to the terrace and showed me the tent, which was completely unacceptable. i was appalled by the misrepresentation and cheating by your company. i did not have time to cancel the booking as i was traveling with a large group, and i had to prioritize their comfort and well-being. when i contacted your customer care team to report the issue, i was met with indifference and a lack of assistance. i was shocked to learn that the hotel was completely empty, furthermore, during the booking process, there were no pictures of the tent, and no option to select a tent. i had simply selected six rooms, assuming that i would get a standard hotel room. i demand a full refund of my booking amount, as well as the amount i paid to the hotel to adjust to the tent. this is not only a matter of poor customer service but also a clear case of cheating and misrepresentation. i request that you take immediate action to: 1. refund my entire booking amount 2. refund the amount i paid to the hotel to adjust to the tent 3. take disciplinary action against the hotel and your team members responsible for this incident 4. implement measures to prevent such incidents in the future, including providing accurate and transparent booking information

Comfortable stay with family. Good food, good service. Helpful staff. One and half kilometres from gangasagar beach.

Great food service - like customized to home made taste as per the order. Very helpful staff and transportation services from kachuberia

this hotel was very good and clean as per location and the staff was very polite. I upgraded my room at hotel that was awesome. Who plans to visit gangasagar must try this hotel.

Stay was pleasant, excellent food and well behaved staff. Well maintained and hygiene. Value of money.

Bathroom is not updated. No hanger there in room to hang cloth. No any other chair and table to take tea and breakfast. Tv is not in running condition.

In the name of the deluxe room we got a very small room. That room didn't even have an almera. It was unclean and had a bad cigarette odour. I won't recommend it to anyone for the stay.

Room is just horrible in terms of size, quality, ambiance, services, amenities, etc 3. Food quality is absolutely bad and the restaurant, cleanness, variety, everything. 4. Washroom is very small in size, water supply super-hot and cold. 5. Room tariff and food is very costly.

Service is very bad, hotel is not at all furnished as i expected, i have booked executive room but he has provided me standard room, manager behaviour is very bad, breakfast is very bad, don't go with pictures.