Ginger Bangalore, Whitefield

Very good ,& comfortable

I had booked a Luxe Double Room for 2 nights through MakeMyTrip, which included basic amenities such as a wardrobe. However, upon check-in, I was provided with a very compact room that appeared to be meant for day use and did not have a wardrobe. I immediately raised a complaint with MakeMyTrip customer care. Soon after, I received a call from the hotel reception staff, who insisted that the room provided was what I had booked. They also mentioned that I would need to pay extra money for an upgrade. However, I strongly refused to pay any extra money and insisted that they provide me the room I had already paid for. Furthermore, when I went to the reception to change the room key, one of the female staff members behaved rudely and told me that I should address the issue directly with the hotel instead of contacting MakeMyTrip. This experience was extremely disappointing and amounts to clear cheating and misrepresentation. I never expected such behaviour from Ginger Hotels. I request you to look into this matter seriously and provide an explanation as to why I was initially given a downgraded room and treated unprofessionally by the staff.

My stay was truly delightful, The property’s location was excellent , easily accessible yet peaceful. The food was fresh and flavorful with good variety every day. Amenities were well-maintained, and the service staff were courteous, attentive, and always ready to help. Overall, a wonderful experience that made me feel completely at home. Would definitely visit again

Great location but The rooms are pretty small and not suitable f you are travelling with family and kid. Complementary breakfast OK. Direct booking costs less than

Room size was very small, hard to walk around. Service was good, breakfast options were limited but well made. Its a budget stay but nothing wrong with it. Good overall, would visit again.

really good rooms with good room service and good food for breakfast. check in and check out was smooth, no problems for anything

Every things was quite comfortable and had a great experience, only thing was the room size is quite compact, would have been little bigger.

worst service from staff. Rooms Toilet not flushing properly. The food was good quality. The location is good as the Metro station is nearby

Very bad and the afternoon lunch price was too heigh they have kept minimum food in unlimited with 5-6 varieties and charged 599 + tax for each person

The Hotel rooms are a bit small, and the food is good. There is no option to mark "Do Not Disturb" on the room doors to deny room service.

I stayed at this hotel for four days and overall had a good experience, the food was good and the staff was helpful as well. The location is at walkable distance from metro, so overall a comfortable stay I stayed at this hotel for four days and overall had a good experience, the food was good and the staff was helpful as well. The location is at walkable distance from metro, so overall a comfortable stay.

hassle-free, friendly staff.quick check in.clean rest rooms. prime location.rooms are compact but for two people you can manage

All amenities were perfectly working, no issues any where. The rooms are super clean, and sets a vibe to rest up. Decent restaurant food, friendly staff. Overall a great experience

Room allotted was very small with single bed no side table and space to keep any belongings.. upsetting

It's an excellence stay with clean interior and exterior. With tasty food and excellent and polite staff.

The room was hygienic and well maintained. The staff, food and courtesy everything was

Location is fantastic , room cleanliness is good but space is too cramped even for single occupancy. Staff is not professional and food service inside room is fast but mostly comes in cold condition.

No thanks

The room was clean. But the washroom commode's flush was not working properly. The flush was continuously passing water even after I stopped it. The water continued to flow. So I had to go and report it to the reception. Then a utilities guy came and stopped it from behind the room wall. It looks like the washroom plumbing is not done properly or not maintained regularly. Please check it.

good place, but can be managed better. Switchboard buttons were not separate for different lights. Breakfast was also good, can be improved for this price. Overall the experience was good