Happy Homestay Salt Lake

The property has a prominent location and is situated near shopping areas. However, cleanliness is a major issue with cockroaches and dirty linen being a common complaint. The staff behavior is also a concern with many guests reporting rude and unhelpful behavior. The food & dining quality is average with some guests reporting poor breakfast and high prices. The property is considered to be of value for money by some guests, but others feel that the prices are high compared to the facilities provided.

• Location

  The property is located in a prime area with easy access to shopping areas, heritage monuments, and other attractions. Many guests appreciated the central location of the property, which made it convenient for them to explore the city. Some guests also mentioned that the property was situated near busy markets and roads, which could be noisy at times.

• Cleanliness

  Several guests were disappointed with the cleanliness of the property. Some guests reported finding cockroaches in their rooms, while others mentioned that the bathrooms were not clean and tidy. Some guests also reported that the bed linen and towels were dirty. Overall, the property needs to improve its cleanliness standards to meet guest expectations.

• Staff

  The behavior of the staff was a major concern for many guests. Some guests reported that the staff was rude and unhelpful, while others mentioned that the receptionist was particularly unfriendly. Some guests also reported that the staff was not clear about the property's policies and charged extra money without proper explanation. The property needs to train its staff to provide better customer service.

• Food & Dining

  While some guests enjoyed the food at the property's restaurant, others were disappointed with the quality and variety of the food. Some guests reported that the breakfast was poor, while others mentioned that the kitchen service was slow. Overall, the property needs to improve its food and dining options to meet guest expectations.

• Value for money

  Several guests felt that the property was overpriced for the amenities and services provided. Some guests mentioned that the rooms were small and not well-maintained, while others reported that the staff was not friendly or helpful. Overall, guests felt that the property did not offer good value for money and needs to improve its services to justify the prices charged.