Heaven Inn Munnar luxury resorts

Heaven Inn Munnar luxury resorts has replied on Wed Nov 19 16:14:09 IST 2025

Dear Neha Kumari, Thank you for sharing your feedback with us. We’re truly sorry to hear that your stay did not meet your expectations. Your comfort and satisfaction are very important to us, and we regret that the food quality and breakfast experience fell short. We also apologize if the interaction at the reception created any inconvenience or set expectations that were not met. Please be assured that we are addressing these concerns with our team and kitchen staff to ensure improvements are made immediately. We appreciate you bringing this to our attention and hope you will give us another opportunity to provide you with a much better experience in the future. Warm regards, Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 10:33:11 IST 2025

Dear Mr. Dhananjay Shukla, Thank you for sharing your wonderful feedback. We are delighted to know that you found our property attractive and enjoyed the heritage view. Your kind words encourage us to keep providing memorable experiences to our guests. We look forward to welcoming you back to Heaven Inn Munnar Luxury Resorts for another delightful stay! Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 10:35:52 IST 2025

Dear Mr. Arun John, Thank you for sharing your wonderful feedback! We are thrilled to hear that you and your family enjoyed the property, our hospitality, and the food. It’s always our goal to provide a memorable experience for families, and your kind words affirm our efforts. We look forward to welcoming you and your family back to Heaven Inn Munnar Luxury Resorts for another delightful stay! Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 10:37:14 IST 2025

Dear Mr. Saravanakumar Manickavasagam, Thank you for your thoughtful review. We are delighted to know that you enjoyed the private estate setting, clean rooms, good ambience, and the hospitality of our team. We appreciate your feedback regarding the menu-based dining, and we will keep it in mind to enhance our guests’ experience in the future. It was a pleasure hosting you, and we look forward to welcoming you back to Heaven Inn Munnar Luxury Resorts for another memorable stay! Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 10:39:12 IST 2025

Dear Mr. Abdullah Aleem, Thank you for your wonderful feedback! We are delighted to hear that you had a terrific stay and enjoyed the beauty of our property and its welcoming entrance. Your kind words mean a lot to us and motivate our team to continue providing exceptional experiences. We look forward to welcoming you back to Heaven Inn Munnar Luxury Resorts for another memorable stay! Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 10:42:30 IST 2025

Dear Anant Pandey, Thank you for sharing your feedback. We appreciate your honest review and are glad you found the property good. We sincerely apologize for the inconveniences you experienced with WiFi, power backup, and limited food options. Your comments regarding hospitality and service quality have been noted, and we are continuously working to improve these aspects to provide a more seamless experience for our guests. We hope to have the opportunity to welcome you back in the future and offer you an excellent stay that reflects the true standards of Heaven Inn Munnar Luxury Resorts. Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 10:45:36 IST 2025

Dear Shakti, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with your family and found our staff helpful and cordial. We appreciate your feedback regarding the food options and will consider it as we continue to enhance our offerings. It’s wonderful to know that you had a relaxing time and enjoyed the ambiance of our property. We look forward to welcoming you back for another memorable stay at Heaven Inn Munnar Luxury Resorts. Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 10:47:43 IST 2025

Dear Ravi Shukla, Thank you for sharing your wonderful experience at Heaven Inn Munnar. We are thrilled to know that you and your family had a pleasant stay and that our staff, manager, and owner were able to provide the care and attention needed, especially for your little one. We are delighted that you enjoyed the cleanliness, rooms, view, kids’ play area, and specially prepared meals for your daughter. Your kind words about our dinner and breakfast mean a lot to us. We look forward to welcoming you and your family again for another memorable stay. Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 10:52:58 IST 2025

Dear Rajan P, Thank you for your wonderful feedback and for highlighting the efforts of our team members Ashwini and Ashfina. We are delighted to know that you and your family had an enjoyable stay and appreciated the cleanliness, food, and hospitality. We also sincerely thank you for your valuable suggestion regarding the hot water system. We will definitely review this to improve efficiency and minimize water wastage for a better guest experience. We look forward to welcoming you and your family back to Heaven Inn Munnar for another memorable stay! Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 10:55:52 IST 2025

Dear Sreedhanya RG, Thank you for your wonderful review! We are thrilled to know that your stay at Heaven Inn Munnar was exceptional and that our team could make your experience comfortable and memorable. It’s delightful to hear that you enjoyed the rooms, hospitality, and food. Your kind recommendation means a lot to us, and we look forward to welcoming you back for another relaxing and memorable getaway soon! Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 10:57:07 IST 2025

Dear Rahul Singh, Thank you for sharing your wonderful feedback! We are delighted to hear that you enjoyed your stay, especially the room with two balconies, our cleanliness standards, and the hospitality of our team. It’s also great to know that you loved the food and your overall dining experience. Your kind words motivate us to continue delivering memorable stays. We look forward to welcoming you back to Heaven Inn Munnar soon! Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 11:07:16 IST 2025

Dear Jinil Karimbil, Thank you for sharing your feedback. We’re delighted to hear that you enjoyed the peaceful ambiance, delicious meals, and the helpfulness of our staff. We appreciate your comments regarding the room space and cleanliness and will certainly look into improving them for a more comfortable stay. We hope to welcome you back soon for an even better experience at Heaven Inn Munnar. Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts

Dear Babu Kalarikkal, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience you faced during check-in and with the swimming pool arrangements. Your experience is certainly not the standard we aim to provide, and we are reviewing our processes to ensure smoother check-ins and clearer communication regarding pool usage in the future. We’re glad to hear that you enjoyed the food and that our team handled the situation politely and professionally. Your comments are valuable to us, and we will strive to improve on the areas you highlighted to make future stays seamless and enjoyable. We hope to have the opportunity to welcome you and your family back for a truly hassle-free experience at Heaven Inn Munnar. Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 11:29:22 IST 2025

Dear Sagar Pradhan, Thank you for your wonderful review! We are thrilled to know that you enjoyed your 4-night stay at Heaven Inn Munnar and appreciated the serene surroundings, especially our cardamom garden. It’s delightful to hear that you loved the pool villa and found our team, especially Stefan, attentive and caring toward your needs. Your kind recommendation means a lot to us. We look forward to welcoming you back for another memorable stay amid nature’s beauty! Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 12:03:56 IST 2025

Dear Sachin Tripathi, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay and appreciated the suite upgrade. Your recommendation means a lot to us. We look forward to welcoming you back soon for another memorable experience at Heaven Inn Munnar. Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 12:05:34 IST 2025

Dear Yashwant Prabhakar Wakade, Thank you for sharing your feedback. We’re glad you enjoyed our location and accessibility. At the same time, we sincerely apologize for the areas where we fell short, particularly regarding room amenities and restaurant services. Your comments are valuable, and we will use them to improve our facilities and service for a better guest experience. We hope to have the opportunity to welcome you again and provide a stay that exceeds your expectations. Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 12:06:26 IST 2025

Dear Pratyush U, Thank you for your wonderful review! We’re delighted that you appreciated our traditional Kerala architecture and enjoyed your stay in Anachal, Munnar. Your kind words about our property and facilities mean a lot to us. We look forward to welcoming you back for another memorable stay! Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 12:07:07 IST 2025

Dear Arun M, Thank you for your fantastic review! We are thrilled to hear that you enjoyed our traditional wood interior theme and found it to create a positive and memorable atmosphere. It’s wonderful to know that your family had a great stay and felt welcomed by our team. We look forward to hosting you and your family again for another memorable experience! Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 12:07:49 IST 2025

Dear Venkatesh Raju, Thank you for sharing your feedback. We sincerely apologize for the delay during check-in and for not meeting your expectations with the food. Your comments are valuable, and we will work on improving our service and dining experience to ensure smoother and more enjoyable stays for our guests in the future. We hope to have the opportunity to welcome you back and provide a truly seamless and delightful experience. Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts

Heaven Inn Munnar luxury resorts has replied on Thu Nov 13 12:09:51 IST 2025

Dear Vinayak Bhanat, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced with the buffet dinner and the limited food choices during your stay. We understand that having options, especially for vegetarian guests, is important, and we regret that this was not communicated clearly beforehand. Your comments have been noted, and we will work on improving our communication and service to ensure all guests are informed and comfortable with dining arrangements. We hope to have another opportunity to provide you with a better and more enjoyable experience in the future. Warm regards, The Management Team Heaven Inn Munnar Luxury Resorts