The property's location near Lulu Mall and metro station is a highlight for many guests. However, several guests have complained about poor maintenance and hygiene, including dirty bedsheets, unclean bathrooms, and bad odors. Some guests also reported issues with room amenities, such as broken ACs and TVs, and a lack of basic toiletries. Parking is another issue, with the property not having its own parking and guests having to park in a pay-and-park facility around 200m away. Overall, the property has mixed reviews with some guests having a good experience while others faced several issues.