Clarion Bella Casa By Choice Hotels

Clarion Bella Casa By Choice Hotels has replied on Wed Nov 19 11:38:15 IST 2025

Dear Guest, Greetings from Hotel Clarion Bella Casa, Jaipur. Thank you for sharing your feedback. We sincerely regret to hear that your experience did not meet your expectations. The concerns you have highlighted regarding hospitality, noise disturbance, room amenities, and washroom size are being taken seriously. We have already conveyed your comments to the respective departments for immediate review and corrective action to ensure this is not repeated for any guest. At Clarion Bella Casa, we strive to offer comfortable stays and warm service, and it is disappointing to know that we fell short during your visit. We truly appreciate you bringing these points to our attention. If you would like to discuss your experience further or share any additional details, please feel free to connect with me directly. Your feedback is valuable and helps us improve. Warm regards, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa, Jaipur

Clarion Bella Casa By Choice Hotels

Dear Guest, Greetings from Hotel Clarion Bella Casa, Jaipur. I am truly sorry to hear about the inconvenience you and your family faced, especially while travelling with children. Your experience at the Zodiac restaurant and with room service is far from the standards we aim to maintain. Forcing buffet or declining reasonable room-service requests is unacceptable, and I have already shared this feedback with our F&B team for immediate corrective action. Our policy of “outside food not allowed’’ is meant to maintain hygiene, but we must also ensure that guests are properly taken care of—clearly, we fell short in your case. Please accept our sincere apologies. If you are willing, I would appreciate the opportunity to discuss this further and make amends. Warm regards, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa, Jaipur

Clarion Bella Casa By Choice Hotels

Dear Guest, Greetings from Hotel Clarion Bella Casa, Jaipur. I sincerely apologize for the experience you had during your stay. The issues you mentioned—lack of warm welcome, unresponsive front desk, parking guidance, room hygiene, and breakfast quality—are extremely concerning and do not reflect the standards we strive to maintain. Your feedback has been shared with the respective teams for immediate corrective action. We deeply regret falling short of your expectations and truly value you bringing these concerns to our attention. If you are open to it, I would appreciate the opportunity to discuss this further and regain your trust. Warm regards, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa, Jaipur

Clarion Bella Casa By Choice Hotels has replied on Mon Nov 10 15:09:46 IST 2025

Dear Sir, Thank you for taking the time to share your feedback. On behalf room service , I would like to sincerely apologize for the inconvenience you experienced during your stay with us. We deeply regret the delay in addressing the room service reflective of the service standards we strive to maintain. We are addressing this matter internally to ensure better training and improved guest interactions moving forward. Your feedback is extremely valuable to us, and we are taking it seriously to prevent such issues in the future. I hope you will consider giving us another opportunity to serve you better in the future. If you have any further concerns, or if there’s anything we can do to make it right, please feel free to reach out to me directly. Warm regards, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa, Jaipu

Clarion Bella Casa By Choice Hotels has replied on Wed Nov 19 12:19:07 IST 2025

Dear Guest, Greetings from Hotel Clarion Bella Casa, Jaipur. We sincerely apologize for the extremely disappointing experience you faced. Not receiving towels until morning, the delayed extra bed, unresponsive room service for basic needs like water, and the unacceptable presence of a used razor in the bathroom are serious lapses in our service standards. This is far from the experience we aim to provide. Your concerns have been escalated to the housekeeping and room service teams for immediate corrective action, and we are reviewing the situation closely to ensure such incidents do not recur. Thank you for bringing this to our attention. We deeply regret the inconvenience caused and truly hope you will allow us the opportunity to serve you better in the future. Warm regards, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa, Jaipur

Clarion Bella Casa By Choice Hotels has replied on Wed Nov 19 12:16:29 IST 2025

Dear Guest, Greetings from Hotel Clarion Bella Casa, Jaipur. Thank you for your kind words. We are delighted to know that you were satisfied with our service, cleanliness, and the courteous behavior of our staff. Your appreciation truly motivates our team to continue delivering warm and attentive hospitality. We look forward to welcoming you again soon. Warm regards, Front Office Manager Hotel Clarion Bella Casa, Jaipur

Clarion Bella Casa By Choice Hotels has replied on Wed Nov 19 12:15:56 IST 2025

Dear Guest, Greetings from Hotel Clarion Bella Casa, Jaipur. We regret to hear that the room size and layout did not meet your expectations. Your feedback regarding the absence of seating furniture and the room not justifying the rate is duly noted. Room categories do vary in size and amenities, but we understand how important comfort and space are for a pleasant stay. We will review your comments with the concerned team to ensure better transparency and improved guest experience in the future. Thank you for sharing your feedback. We hope to have the opportunity to serve you better on your next visit. Warm regards, Front Office Manager Hotel Clarion Bella Casa, Jaipur

Clarion Bella Casa By Choice Hotels has replied on Wed Nov 19 12:15:28 IST 2025

Dear Guest, Greetings from Hotel Clarion Bella Casa, Jaipur. We sincerely apologize for the inconvenience you faced regarding the unclean kettle and the response from housekeeping. This is not the level of service we aim to provide, and your feedback has been shared with the team for immediate corrective action. We also regret that the complimentary amenities included in your package were not fulfilled as expected. We will be reviewing this with our front office and housekeeping teams to ensure such lapses do not occur again. Thank you for bringing this to our attention. We hope to serve you better on your next visit. Warm regards, Front Office Manager Hotel Clarion Bella Casa, Jaipur

Clarion Bella Casa By Choice Hotels has replied on Wed Nov 19 12:15:01 IST 2025

Dear Guest, Greetings from Hotel Clarion Bella Casa, Jaipur. Thank you for your wonderful feedback. We are delighted to know that you enjoyed our location, found your stay cozy and safe, and had a positive experience with our management and staff. Your kind words truly motivate our team to continue delivering warm and comfortable hospitality. We look forward to welcoming you again soon. Warm regards, Front Office Manager Hotel Clarion Bella Casa, Jaipur

Clarion Bella Casa By Choice Hotels

Dear Guest, Greetings from Hotel Clarion Bella Casa, Jaipur. We sincerely apologize for the extremely unpleasant experience you had. The issues you mentioned—room cleanliness, insects in the bathroom and room, and insects around the buffet—are completely unacceptable and far below the standards we aim to maintain. Your feedback has been immediately escalated to our housekeeping and F&B teams for urgent corrective action, including a thorough inspection and deep cleaning of the affected areas. We deeply regret the discomfort this caused and understand your disappointment. Thank you for bringing this to our attention, and we hope you will give us an opportunity to serve you better in the future. Warm regards, Front Office Manager Hotel Clarion Bella Casa, Jaipu

Clarion Bella Casa By Choice Hotels has replied on Wed Nov 19 12:14:15 IST 2025

Dear Guest, Greetings from Hotel Clarion Bella Casa, Jaipur. Thank you for sharing your feedback. We sincerely regret that your first stay with us did not meet expectations. Your concerns regarding the smaller-than-expected room size, average breakfast quality, and limited service staff have been noted and shared with the respective teams for immediate review and improvement. Regarding the cash you mentioned, we understand how stressful such situations can be. However, after a thorough check by our housekeeping and security teams, no cash was reported or found in the room. We follow strict lost-and-found procedures, and nothing is ever withheld if recovered. We truly apologize for the disappointment caused during your stay. Your feedback is important to us, and we hope you will give us another opportunity to serve you better. Warm regards, Front Office Manager Hotel Clarion Bella Casa, Jaipur

Clarion Bella Casa By Choice Hotels has replied on Wed Nov 19 12:13:27 IST 2025

Dear Guest, Greetings from Hotel Clarion Bella Casa, Jaipur. We are deeply concerned to hear about your experience. A lack of available staff, poor hospitality, and the unacceptable sighting of insects in the buffet area are serious issues and far from the standards we commit to. Your feedback has been immediately escalated to the concerned departments for strict corrective action. We sincerely regret that your paid breakfast could not be utilized due to these shortcomings. This is not the experience we wish to provide to any guest. Thank you for bringing these matters to our attention. We hope you will give us another chance to serve you better in the future. Warm regards, Front Office Manager Hotel Clarion Bella Casa, Jaipur

Clarion Bella Casa By Choice Hotels has replied on Wed Nov 19 12:12:58 IST 2025

Dear Guest, Greetings from Hotel Clarion Bella Casa, Jaipur. We sincerely apologize for the inconvenience you experienced. The concerns you highlighted regarding housekeeping, the pool area condition, and unpleasant smell in the gallery are extremely disappointing and far below the standards we aim to maintain. Your feedback has been shared with the respective teams for urgent corrective action. Thank you for bringing this to our attention. We regret that your stay fell short of expectations and hope you will give us an opportunity to serve you better in the future. Warm regards, Front Office Manager Hotel Clarion Bella Casa, Jaipur