The property is located in a convenient location and has courteous staff. The food quality is good and the service is prompt. However, some guests have complained about the small room size and outdated interiors. The cleanliness of the rooms and bathrooms needs improvement. Some guests have also faced issues with amenities like Wi-Fi and hot water. The property has employed deaf and mute staff for room service, which is appreciated by some guests. Overall, the property is suitable for a short stay but needs improvement in certain areas.