The property is located close to Mall Road and offers great views of the mountains. The staff is courteous and helpful, and the rooms are clean and spacious. The restaurant serves delicious food, and the breakfast buffet has a good variety. However, some guests have complained about the location being congested and difficult to access by car. The family rooms are not as big as advertised, and some rooms have no view. The cleanliness of the rooms and bathrooms needs improvement. Overall, a decent property for a comfortable stay.