The property has received mixed reviews from guests. While some have praised the spacious and well-appointed rooms, comfortable beds, and modern decor, others have complained about the small room size, poor cleanliness, and rude staff. The food quality and service have also received mixed feedback. Some guests have appreciated the delicious food and courteous staff, while others have found the food to be average and the service to be slow. The location of the property near the airport and bus station has been appreciated by many guests. However, the property's policy of not allowing outside food and guests in the room has been a major concern for some guests.