The PL Palace property is located in a prime location in Agra, making it easily accessible to all major attractions. The staff is polite and cooperative, and the rooms are clean and spacious. The rooftop restaurant and bar offer a beautiful view, and the breakfast buffet has a good variety of options. However, some guests have reported issues with cleanliness, maintenance, and slow room service. The food quality and options have also received mixed reviews. Overall, the property has its strengths and weaknesses, but it can be a comfortable stay for those looking for a convenient location.