Holiday Inn Express Hyderabad Banjara Hills

Holiday Inn Express Hyderabad Banjara Hills has replied on Tue Dec 02 19:36:36 IST 2025

Dear Mr. Choudhary, Thank you for sharing your wonderful feedback. I’m delighted to hear that you had a clean, hygienic, and comfortable stay with us. It’s great to know that the room upkeep and the comfort of the bed added to your overall experience. Your appreciation truly motivates our team to continue delivering a seamless and pleasant stay for every guest. We look forward to welcoming you back again soon. Warm regards, Debmalya Das Assistant Front Office Manager Holiday Inn Express Banjara Hills

Holiday Inn Express Hyderabad Banjara Hills has replied on Tue Dec 02 19:37:35 IST 2025

Dear Guest, Thank you for taking the time to share your experience. I sincerely apologize for the inconvenience you faced upon arrival. Your stay should have begun smoothly, and I truly regret that it did not. On the night of your arrival, we encountered an unexpected maintenance issue with the room originally allocated to you, and for safety and operational reasons, it could not be released for occupancy. Unfortunately, this occurred when all other rooms were already occupied, leaving us limited in immediate options. This is why we had to arrange alternate accommodation temporarily. I understand how stressful and disappointing this must have been, especially at a late hour. While we were able to adjust your stay the following day, the inconvenience caused is unacceptable and not reflective of the standards we strive to maintain. Please accept my sincere apologies once again. Your feedback is valuable, and we are taking necessary steps to ensure such situations are handled more seamlessly going forward. Warm regards, Debmalya Das Assistant Front Office Manager Holiday Inn Express Banjara Hills

Holiday Inn Express Hyderabad Banjara Hills has replied on Tue Dec 02 19:38:17 IST 2025

Dear Sridevi, Thank you for sharing your feedback. I’m delighted to know that you enjoyed excellent service and found our team pleasant and welcoming. It’s wonderful to hear that your stay was comfortable. Your kind words truly encourage us to continue delivering warm and seamless experiences to all our guests. We look forward to welcoming you back again soon. Warm regards, Debmalya Das Assistant Front Office Manager Holiday Inn Express Banjara Hills

Holiday Inn Express Hyderabad Banjara Hills has replied on Tue Dec 02 19:38:50 IST 2025

Dear Mr. Das, Thank you for sharing your feedback. I’m glad to know that you found the location convenient, but I’m truly concerned to hear about the cleanliness issues you experienced. This is not the standard we aim to maintain, and I sincerely apologize for falling short. Please be assured that your comments have been shared with our housekeeping team, and immediate steps are being taken to strengthen our cleaning procedures to ensure a more consistent and comfortable experience for all our guests. We appreciate your input, as it helps us improve, and we hope to have the opportunity to serve you better on your next visit. Warm regards, Debmalya Das Assistant Front Office Manager Holiday Inn Express Banjara Hills

Holiday Inn Express Hyderabad Banjara Hills has replied on Sat Nov 29 22:17:52 IST 2025

Dear Guest, Thank you for sharing your feedback with us. I am truly sorry to hear that your experience did not meet expectations, particularly with regard to the room layout and odor concerns. This is certainly not the level of comfort we aim to provide, and your comments have been shared with our housekeeping and maintenance teams for immediate attention. I’m glad to know that you found the food and location satisfactory, but we clearly fell short in other areas. Please allow me the opportunity to personally assist with your next stay. I will be happy to ensure a room that is better suited to your preferences and a more comfortable overall experience. Thank you once again for bringing this to my notice. Warm regards, Debmalya Das Assistant Front Office Manager Holiday Inn Express, Banjara Hills

Holiday Inn Express Hyderabad Banjara Hills has replied on Sat Nov 29 22:18:38 IST 2025

Dear Guest, Thank you for taking the time to share your feedback. While I’m glad to hear that you found our rooms clean, I sincerely regret the inconvenience you faced with the bathroom size, the breakfast crowd, and the delay during check-in. This is certainly not the experience we aim to offer. We are continuously working on improving our breakfast flow and seating management to ensure a smoother experience for all guests. Your comment on check-in delays has also been highlighted to the team, and we are reinforcing processes to make arrivals faster and more efficient. Please allow me the opportunity to personally assist you during your next stay so we can ensure a more comfortable visit. Warm regards, Debmalya Das Assistant Front Office Manager Holiday Inn Express, Banjara Hills

Holiday Inn Express Hyderabad Banjara Hills has replied on Sat Nov 29 22:19:02 IST 2025

Dear Guest, Thank you for sharing your feedback. I am glad to know that you found our location convenient. We truly appreciate you choosing to stay with us and hope to welcome you back for an even better experience next time. Warm regards, Debmalya Das Assistant Front Office Manager Holiday Inn Express, Banjara Hills

Holiday Inn Express Hyderabad Banjara Hills has replied on Sat Nov 29 22:19:49 IST 2025

Dear Guest, Thank you for taking the time to share your feedback with us. I am truly sorry to hear that your stay did not meet your expectations and that the room size felt smaller than what you anticipated. We understand how important comfort and value are, and it is disappointing to know that we fell short in delivering the experience you expected for the amount paid. Please accept my sincere apologies for this. Your comments have been shared with the team, and we are reviewing our communication to ensure room details are presented clearly during the booking process. I would welcome the opportunity to personally assist you during your next visit and ensure a room better suited to your preferences. Warm regards, Debmalya Das Assistant Front Office Manager Holiday Inn Express, Banjara Hills

Holiday Inn Express Hyderabad Banjara Hills has replied on Sat Nov 29 22:20:09 IST 2025

Dear Guest, Thank you for sharing your feedback. I am truly sorry to hear about the issues you faced during your stay. The concerns regarding the breakfast quality and the water leakage in the room are very disappointing and far from the standard we aim to maintain. The inconvenience caused by the basin and water spilling onto the floor is completely unacceptable, and I sincerely apologize for the discomfort it caused you. Your feedback has been shared with our kitchen, housekeeping, and engineering teams for immediate corrective action. Please be assured that we are addressing these concerns on priority to prevent any recurrence. I would be glad to personally assist you during your next stay and ensure a much more comfortable experience. Warm regards, Debmalya Das Assistant Front Office Manager Holiday Inn Express, Banjara Hills

Holiday Inn Express Hyderabad Banjara Hills

Dear Guest, Thank you for taking the time to share such a detailed review. We’re glad to know that you had a pleasant experience and found our location convenient, the hotel clean, and the amenities useful — including the laundrette, ironing facilities, and fitness corner. It’s also wonderful to hear that our team’s considerate service contributed positively to your stay. I’m pleased that you enjoyed the breakfast variety, and your comments about keeping it balanced and not overwhelming are well noted. Feedback like yours helps us refine our offerings while staying true to the needs of business and leisure travellers alike. Thank you once again for your kind words. We look forward to welcoming you back on your next visit. Warm regards, Debmalya Das Assistant Front Office Manager Holiday Inn Express, Banjara Hills

Holiday Inn Express Hyderabad Banjara Hills has replied on Tue Nov 11 14:14:21 IST 2025

Dear Mr. Shukla, Greetings from Holiday Inn Express Hyderabad Banjara Hills! Thank you for taking the time to share your feedback with us. We are delighted to know that you had a smooth check-in experience and found our location and pricing convenient. Your kind words are truly appreciated. We have also noted your comments regarding the room comfort, and we will certainly review this with our team to enhance the overall guest experience. We look forward to welcoming you back soon for another pleasant stay. Warm regards, Debmalya Das Assistant Front Office Manager

Holiday Inn Express Hyderabad Banjara Hills has replied on Sat Nov 08 09:43:57 IST 2025

Dear Mr. Anand, Greetings from Holiday Inn Express, Banjara Hills! Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you enjoyed the ambience, found value in your stay, and appreciated our courteous team and food offerings. Your positive feedback truly motivates us to continue delivering great service and memorable experiences to all our guests. We look forward to welcoming you back soon! Warm regards, Debmalya Das Assistant Front Office Manager

Holiday Inn Express Hyderabad Banjara Hills has replied on Sat Nov 08 09:44:58 IST 2025

Dear Mr. Jayakumar Greetings from Holiday Inn Express, Banjara Hills! Thank you for sharing your feedback with us. I sincerely apologize that your recent stay did not meet your expectations. We regret to learn that you found the room compact and were not satisfied with the breakfast variety and taste. Your feedback has been shared with our culinary team for review and improvement. We also acknowledge the concern regarding the limited availability of the ironing box, and we are working on improving this to ensure better guest convenience in the future. Your comments are valuable to us as they help us enhance our overall guest experience. We truly hope you will give us another opportunity to serve you better on your next visit. Warm regards, Debmalya Das Assistant Front Office Manager

Holiday Inn Express Hyderabad Banjara Hills has replied on Thu Nov 06 16:36:46 IST 2025

Dear Mr. Suresh, Greetings! I hope this message finds you well. We are glad you could make great use of all that our compact rooms have to offer. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to motivate our colleagues and to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please don’t hesitate to reach out to me directly. Sincerely, Navin Prasad Holiday Inn Express Hyderabad

Holiday Inn Express Hyderabad Banjara Hills has replied on Thu Nov 06 16:40:18 IST 2025

Dear Mr. Nagasagar K, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. While we’re pleased to know that you appreciated our convenient location, we regret that other aspects of your experience did not fully meet your expectations. Our rooms are designed to be compact and smart, providing all the essential amenities in line with the Holiday Inn Express brand, which focuses on functionality, cleanliness, and comfort for today’s modern traveler. Your observations regarding the intercom, breakfast quality, and bathroom layout have been shared with the respective teams for immediate review and necessary improvements. Guest feedback such as yours plays a vital role in helping us enhance our services and ensure a more seamless stay experience. We sincerely appreciate your time and hope you would consider giving us another opportunity to serve you better in the future. Warm regards, Navin Prasad

Holiday Inn Express Hyderabad Banjara Hills has replied on Thu Nov 06 16:43:28 IST 2025

Dear Mr. Patel, Thank you for taking the time to share your feedback following your recent stay with us. We’re pleased to know you found our location convenient and appreciated the cleanliness maintained by our housekeeping team. However, we’ve also noted your observations regarding room layout, amenities, and value perception. Our rooms are designed to be compact and smart, offering all the essential facilities in line with the Holiday Inn Express brand, which focuses on efficiency, cleanliness, and convenience for today’s modern traveler. That said, your feedback on towel and amenity replenishment has been shared with the housekeeping team for immediate review to ensure better attention to detail. We truly value your comments, as they help us identify areas where we can further improve the guest experience. We hope to have the opportunity to welcome you back for a more comfortable and seamless stay in the future. Warm regards, Navin Prasad

Holiday Inn Express Hyderabad Banjara Hills has replied on Thu Nov 06 16:45:08 IST 2025

Dear Mr. Kumar, Thank you for taking the time to share your feedback and rating your recent stay with us. We’re pleased to know that your overall stay experience was good. However, we’ve also taken careful note of your comments regarding the food quality, services, and amenities. Your observations are important to us, and we will be reviewing them with the respective teams to identify areas where we can enhance both our offerings and overall guest satisfaction. We truly appreciate your constructive feedback and the opportunity it gives us to improve. The team and I look forward to welcoming you back for a more seamless and enjoyable experience in the future. Warm regards, Navin Prasad

Holiday Inn Express Hyderabad Banjara Hills has replied on Thu Nov 06 16:46:39 IST 2025

Dear Mr. Saraf, Thank you for taking the time to share your feedback regarding your recent stay with us. We regret to learn that the room layout and bathroom design did not meet your expectations. Our rooms are designed to be compact, smart, and efficient, offering all essential amenities as per the Holiday Inn Express brand, which focuses on functionality, convenience, and modern design suited for today’s travelers. Your observations regarding bathroom privacy have been duly noted and will be reviewed as part of our ongoing efforts to enhance guest comfort while staying true to the brand’s design standards. We truly appreciate your time in sharing your thoughts and hope you would consider giving us another opportunity to serve you with an improved experience in the future. Warm regards, Navin Prasad

Holiday Inn Express Hyderabad Banjara Hills has replied on Thu Nov 06 16:47:44 IST 2025

Dear Ms. Silvya, Greetings! I hope this message finds you well. We are glad you could make great use of all that our compact rooms have to offer. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to motivate our colleagues and to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please don’t hesitate to reach out to me directly. Sincerely, Navin Prasad Holiday Inn Express Hyderabad