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- Hotel BKC Garden- Near US Embassy BKC - Hotel, Mumbai
Hotel BKC Garden- Near US Embassy BKC
Recent reviews highlight issues about cleanliness
About Property
Located in the city's heart, Hotel BKC Garden promises guests a comfortable stay with modern rooms, in-house dining and easy connectivity to transit points.
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Property Highlights
Activities & Nearby Attractions
Amenities
- Restaurant
- 24-hour Room Service
- Smoking Rooms
- Power Backup
- Elevator/Lift
- Housekeeping
- + More Amenities
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Average(797 RATINGS)
Bandra Kurla Complex
2 minutes walk to British Consulate
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
Hotel BKC Garden- Near US Embassy BKC Location
Location rated 2.4 by guests
What guests said
Guests appreciated the property's proximity to the US Embassy, making it convenient for visa appointments. However, many criticized the location, describing it as dirty, unsafe, and unwelcoming, often likening it to a slum area, with garbage and foul smells nearby. While some found the area manageable for short stays, others expressed a strong desire for better cleanliness and safety standards.
Property Rules at Hotel BKC Garden- Near US Embassy BKC
Check-in: 12 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
Hotel BKC Garden- Near US Embassy BKC Photos by Guests
- +112 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Average
797 Ratings, 405 Reviews
Last 10 Customer Ratings (Latest First)
- 1
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Latest first
1.0
Pathetic service
vaibhav a.business
Hotel had very poor service. My stay was supposed to be for 2 days but after the first day when I came back to the room the second night, I found the washroom walls broken down and my luggage was all over the room.
Room: Deluxe Double Room
3.0
Average Stay
debkumar m.
Food was good at reasonable rarate Complimentary breakfast had many items Location was excellent However the room was stuffy not having any window...
Room: Deluxe Double Room
Hotel BKC Garden- Near US Embassy BKC has replied on Sat Oct 04 03:52:55 IST 2025
Dear Debkumar, Thank you for your feedback. We're glad to hear that you enjoyed the food and found the location excellent at Hotel BKC Garden. We appreciate your comments regarding the room's ventilation and will take them into consideration for future improvements. Your insights are valuable to us. Thanks & Regards Team Hotel BKC Garden
1.0
Terrible Stay
dipak p.couple
worst location. unhygienic. worst room. dirty linens. stinking smell in the room. we checked out in 10 minutes despite no refund guarantee from MMT and Hotel
Room: Deluxe Triple Room
Hotel BKC Garden- Near US Embassy BKC has replied on Sat Sep 20 11:47:21 IST 2025
Dear Dipak, Thank you for taking the time to share your valuable feedback. We sincerely apologize for the inconvenience you faced during your stay at Hotel BKC Garden. Please be assured that we are committed to providing a pleasant experience to all our guests. With regards, Hotel BKC Garden & Team.
4.0
Good Stay
ritu m.couple
Good service , the property is on the main road . 6 th floor of the Propety is BKC garden.. The room was good but it could be more beautiful as shown in the pictures . I would like to rate the watch man and the service man 10 on 10 . Elseโs good.
Room: Deluxe Double Room
Hotel BKC Garden- Near US Embassy BKC has replied on Fri Aug 29 19:11:22 IST 2025
Dear Ritu, Thank you for sharing your positive experience! We're delighted to hear that you enjoyed your stay and appreciated the service. We also appreciate your feedback regarding the room aesthetics and will take it into consideration for future improvements. Your kind words for our staff mean a lot to us. We hope to welcome you back to Hotel BKC Garden soon! Thanks & Regards Team Hotel BKC Garden
5.0
Excellent Stay
rajeev c.
Location is fantastic for all main spot juhu beach bandra beech. Facilities also good ๐
Room: Deluxe Double Room
Hotel BKC Garden- Near US Embassy BKC has replied on Thu Aug 21 16:13:01 IST 2025
Dear Rajeev, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our location convenient for exploring Juhu Beach and Bandra Beach. We're glad you appreciated our facilities as well. We look forward to welcoming you back soon! Thanks & Regards Team Hotel BKC Garden
4.0
Good Stay
amanpreetsingh b.group
1
Room: Deluxe Double Room
Hotel BKC Garden- Near US Embassy BKC has replied on Mon Aug 18 19:24:46 IST 2025
Dear Amanpreetsingh, Thank you for taking the time to share your feedback. Weโre glad to have had the opportunity to host you and are pleased to know that you had a comfortable stay. We truly value all our guests and appreciate your comments, which help us continue delivering a pleasant experience. We look forward to welcoming you again on your next visit. Warm regards, Hotel BKC Garden
3.0
Average Stay
subramani s.
The location was good, but the room provided was not good, it was very average, lot of insects in the room, even cats are roaming and running in the path way.. the 3 star is for the location near US embassy and the Swagath hotel located in the ground floor, food and service was good.
Room: Deluxe Double Room
Hotel BKC Garden- Near US Embassy BKC has replied on Fri Aug 08 03:45:05 IST 2025
Dear Subramani, Thank you for sharing your experience. We're glad to hear that you appreciated the location and the food and service at Swagath. We sincerely apologize for the issues you faced with the room and the presence of insects. Your feedback is valuable and will help us improve. We hope you consider staying with us again in the future. Thanks & Regards Team Hotel BKC Garden
2.0
Poor Stay
preya p.
The stay was okay. Charged extra for early checkin (500) rs extra The room was available still he took extra amount. Rooms were clean
Room: Deluxe Quadruple Room
Hotel BKC Garden- Near US Embassy BKC has replied on Tue Aug 05 03:51:49 IST 2025
Dear Preya, Thank you for sharing your experience. We appreciate your feedback regarding the early check-in fee, and we'll take your comments into consideration as we strive to improve our service. It's great to hear that you found the rooms clean. Your insights are valuable to us. Thanks & Regards Team Hotel BKC Garden
1.0
don't travel with family
varun j.family
Very bad service. There was no Jain food available and there was no kettle in the room, no tea coffee service, the room was smelling bad. The staff didn't listen to anything. Overall very bad experience
Room: Deluxe Quadruple Room
Hotel BKC Garden- Near US Embassy BKC has replied on Sat Oct 11 13:40:38 IST 2025
Dear Guest, We sincerely apologize for the inconvenience caused during your stay. Your feedback is important to us. We always strive to provide a pleasant experience to all our guests and will continue working to improve our services for future visitors as well. Warm regards, Hotel BKC Garden & Team.
3.0
Average Stay
gautam k.
Room cleanliness is a big issue
Room: Deluxe Double Room
Hotel BKC Garden- Near US Embassy BKC has replied on Wed Jul 16 03:09:20 IST 2025
Dear Gautam, Thank you for taking the time to share your feedback. Weโre glad to have had the opportunity to host you and are pleased to know that you had a comfortable stay. We truly value all our guests and appreciate your comments, which help us continue delivering a pleasant experience. We look forward to welcoming you again on your next visit. Warm regards, Hotel BKC Garden
5.0
Excellent Stay
guntamukkala s.family
management received is excellent and staff are also provided good response ,good food super quality receiving and good response staff management received is excellent and staff are also provided good response ,good food super quality receiving and good response staff
Room: Deluxe Double Room
Hotel BKC Garden- Near US Embassy BKC has replied on Thu Jul 24 10:01:18 IST 2025
Dear Guntamukkala, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent stay and appreciated the quality of the food and the service from our staff. Your kind words motivate us to continue providing the best experience for our guests. We look forward to welcoming you back to Hotel BKC Garden! Thanks & Regards Team Hotel BKC Garden
1.0
Terrible Stay
poonam s.
Hotel policy is poor related to refund as i have cancel-led my partial booking but hotel and makemytrip do not refund my amount for 3 days
Room: Deluxe Double Room
Hotel BKC Garden- Near US Embassy BKC has replied on Sat Oct 11 13:41:15 IST 2025
Dear Guest, We sincerely apologize for the inconvenience caused during your stay. Your feedback is important to us. We always strive to provide a pleasant experience to all our guests and will continue working to improve our services for future visitors as well. Warm regards, Hotel BKC Garden & Team.
1.0
Terrible Stay
shantnu p.
Worst experience. They didn't allowed me to stay. Kindly refund my money
Room: Deluxe Double Room
Hotel BKC Garden- Near US Embassy BKC
Dear Shantnu, We sincerely apologize for the inconvenience you experienced. We're sorry to hear that you were not allowed to stay and understand your frustration. We recommend contacting the booking platform directly for assistance with the refund request. In the meantime, we are reviewing the situation internally to ensure such incidents are avoided in the future. Thank you for bringing this to our attention.
5.0
Good Hotel
johnson n.solo
It is a clean hotel with very supportive staff. I personally chose this hotel for its close proximity to the US Consulate in Mumbai, as I had an interview scheduled there. The location was extremely convenient, and I would highly recommend this hotel to anyone with similar plans. The only drawback I found was the pricing at the in-house restaurantโitโs on the higher side. Also, it is a pure vegetarian hotel, which may not suit everyone, including myself. Apart from that, a great stay overall.
Room: Deluxe Double Room
Hotel BKC Garden- Near US Embassy BKC has replied on Tue Jul 01 14:05:45 IST 2025
Dear Johnson, Thank you for your wonderful feedback! We're delighted to hear that you found the hotel clean and the staff supportive. It's great to know that our location near the US Consulate was convenient for your needs. We appreciate your suggestion regarding the restaurant pricing and the vegetarian offerings, as we strive to meet the preferences of all our guests. Looking forward to welcoming you back in the future! Thanks & Regards Team Hotel BKC Garden
1.0
Terrible Stay
anand v.
๐๐ช ๐๐ฉ๐ก๐๐ฃ๐๐๐๐๐ ๐๐ค ๐ง๐๐ฃ๐ช ๐๐๐ & ๐จ๐ ๐๐๐ง๐ ๐๐ ๐๐ก๐๐๐ฅ๐ ๐ฅ๐ ๐๐๐๐๐๐๐ ๐ค๐ฅ๐๐๐ ๐๐ ๐ค๐๐ช๐ค ๐๐ ๐๐ ๐๐ฆ๐๐๐๐๐๐ 10 ๐๐ ๐ฅ๐๐๐ค ๐ค๐ ๐ค๐ฅ๐๐๐ ๐๐ ๐๐๐๐ ๐ฆ๐ก & ๐๐ ๐จ๐ ๐ ๐๐ ๐๐ฆ๐๐๐ช ๐๐ ๐๐๐๐ฅ๐ค ๐จ๐๐๐ ๐๐ ๐๐๐ ๐ค๐ ๐๐ฅ 9๐ ๐๐๐ ๐๐ ๐ค๐ ๐๐๐๐๐๐๐ ๐ง๐๐ฃ๐ช ๐๐๐ ๐๐๐ ๐๐๐'๐ฅ ๐๐๐ง๐ ๐๐ ๐ ๐๐๐๐ ๐๐ ๐ฅ๐๐๐ค ๐ฅ๐ช๐ก๐ ๐๐ ๐ฅ๐๐
Room: Deluxe Double Room
Hotel BKC Garden- Near US Embassy BKC has replied on Sat Jun 28 15:40:59 IST 2025
Dear Mr. Vyas, Weโre very sorry to hear that your stay did not meet expectations. Please accept our sincere apologies for the discomfort and confusion caused during your visit. We regret the inconvenience related to staff coordination and operational concerns you mentioned. Your feedback has been shared with the concerned team for immediate review and necessary improvement. Thank you for bringing this to our attention. We truly regret the experience and appreciate your candid feedback.
4.0
Good Stay
dhruv s.
Overall experience was good about hospitality,location and food wise but the services were very poor becuase they gave one bottle of water when i pay rupees so i think it was not worth itโฆ
Room: Deluxe Double Room
Hotel BKC Garden- Near US Embassy BKC has replied on Wed Jun 18 02:59:49 IST 2025
Dear Dhruv, Thank you for sharing your thoughts. Weโre glad to hear you enjoyed the hospitality, location, and food during your stay at Hotel BKC Garden. However, we sincerely apologize for the inconvenience regarding the water service. Your feedback is valuable and helps us improve our offerings. Thank you for your insights! Thanks & Regards Team Hotel BKC Garden
4.0
yeah good price is good service is good and but the receptionist is not gud
nani p.solo
They are giving single room while we book deluxe double room the reception one giving the rooms like that
Room: Deluxe Double Room
Hotel BKC Garden- Near US Embassy BKC has replied on Wed Jun 18 02:59:49 IST 2025
Dear Nani, Thank you for sharing your feedback. We're glad to hear that you found the price and service satisfactory. However, we sincerely apologize for the mix-up regarding your room type. Your comments about the receptionist will be addressed, as we aim to provide the best experience for all of our guests. Thank you for bringing this to our attention. Thanks & Regards Team Hotel BKC Garden
1.0
Terrible Stay
kamlesh p.
Location is worst Itโs almost in slums Smelly and dirty surroundings
Room: Deluxe Double Room
Hotel BKC Garden- Near US Embassy BKC has replied on Sat Jun 14 16:31:16 IST 2025
We're very sorry to hear about your experience, Kamlesh. We regret that the location and surroundings did not meet your expectations. Your feedback is important, and weโll take it into consideration as we work to improve the overall guest experience.
3.0
Average Stay
sahitya a.
Location is little scary but many people who come for US Embassy interviews stay there, food is available in ground floor .food taste is average. Facilities are ok
Room: Deluxe Triple Room
Hotel BKC Garden- Near US Embassy BKC has replied on Fri Jun 06 04:07:44 IST 2025
Dear Sahitya, Thank you for sharing your thoughts on your recent stay. We appreciate your feedback regarding the location and food options. It's valuable for us to know your perspective on the facilities as well. We hope to have the opportunity to serve you better in the future. Thanks & Regards Team Hotel BKC Garden
4.0
Good Stay
parva s.
Hi
Room: Deluxe Double Room
Hotel BKC Garden- Near US Embassy BKC has replied on Sat Jun 07 03:49:36 IST 2025
Dear Parva, Thank you for sharing your feedback! We're glad to hear you had a good stay with us at Hotel BKC Garden. We hope to welcome you back soon! Thanks & Regards Team Hotel BKC Garden
