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Hotel Broadways Inn

0123401234
Hotel Broadways Inn
Room
hotel image

Indulge in luxurious rooms with extravagant décor, professional Ayurvedic spa treatments, a Jacuzzi to rejuvenate your body and mind, and a host of other amenities. More

  • Food and DiningFood and Dining
  • Location & SurroundingsLocation & Surroundings

Amenities

  • Restaurant
  • Vehicle Rentals
  • Butler Services
  • Dry Cleaning Service
  • + 50 Amenities

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+91

Hotel Broadways Inn

Indulge in luxurious rooms with extravagant décor, professional Ayurvedic spa treatments, a Jacuzzi to rejuvenate your body and mind, and a host of other amenities.

Food and Dining

At Hotel Broadways Inn, guests can savour authentic Indian delicacies at the popular on-site restaurants and bars: Hotel Broadways Inn Restaurant is an on-site all-day multi-cuisine restaurant serving Indian, Chinese, Italian, and Continental cuisines.Travellers gave a thumbs-up to the property for the good food served here.

Nearby restaurants include The Johnson's Cafe just 800 m away serving European cuisine, Hidimba Cafe is just 600 m from the property and serves an array of hot and cold beverages with lip-smacking snacks.

Location & Surroundings

Hotel Broadways Inn is located in Manali, Himachal Pradesh. A calm and surreal view of greenery all around the resort makes your stay worth-while.Travellers liked this property because of its good location.

Property Highlights

The property offers a dedicated library space for guests to enjoy their leisure time.

Hotel Broadways Inn Spa at the property offers relaxing massage therapies. The boardroom is an ideal venue to host board meetings and discussions.

Hotel Broadways Inn has 31 well-furnished rooms and suites with a 5-star standard of service. There are three categories of rooms and suites to choose from Deluxe Rooms, Super Deluxe Rooms, and Suites.Each accommodation has an elegant décor with all modern-day amenities. The rooms and suites are well-equipped with a television, a telephone, a mini-refrigerator, WiFi, a luxurious chair and writing desk, bath supplies, 24-hour room service, 24-hour hot and cold water, shower cubicles, and an air conditioner.Travellers selected the property because of its rooms.

The hotel is a 3-star resort spread across a lush green landscaped garden with a grand lobby with heritage artefacts, royal restaurants, and impeccable service.

Room details and Amenities

  • Hotel Broadways Inn has 31 well-furnished rooms and suites with a 5-star standard of service.
  • There are three categories of rooms and suites to choose from Deluxe Rooms, Super Deluxe Rooms, and Suites.
  • Each accommodation has an elegant décor with all modern-day amenities.
  • The rooms and suites are well-equipped with a television, a telephone, a mini-refrigerator, WiFi, a luxurious chair and writing desk, bath supplies, 24-hour room service, 24-hour hot and cold water, shower cubicles, and an air conditioner.
  • Travellers selected the property because of its rooms.

Activities & Nearby Attractions

Guests can indulge at the on-site facilities like a luxurious spa treatment, a well-equipped fitness centre, and an indoor activity centre.Travellers gave a thumbs-up for going around the nearby Mall Road.

Nearby attractions include: Hadimba Devi Temple is just 600 m away and is a famous nearby temple. This temple is a must-visit for its heritage and architectural proficiency.The Museum Of Himachal Culture & Folk Art is just 750 m away and is an iconic landmark displaying the culture and folk art of Himachal Pradesh.

How to Reach the Property

The resort is located 51 km from Bhuntar Airport, 145 km away from Joginder Nagar Railway Station, and 1.7 km away from Manali Bus Stand.

Superior Room (Non-View)

Fits 2 Adults

  • No meals included
    No meals included
  • Cancellation Icon
    Non-Refundable, but date change allowed (until 48 hrs before check-in)

3,500Per Night:

2,481+ 616 taxes & fees
Per Night for 2 Adults 3,500
Discount by the Property- 700
Deal Code   MMTDEAL- 319
Total (Taxes Extra) 2,481
4.1
Very Good(268 RATINGS)
Hadimba Temple Rd

Hadimba Temple Rd

7 minutes walk to Hidimba Devi Temple

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 11 AM

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Rooms, Guests
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Superior Room (Non-View)

(182 sq.ft (17 sq.mt) | Double Bed)
  • Wi-Fi
  • Mineral Water
  • Heater
  • Housekeeping
  • Room Service
  • Smoking Room

More Details

RECOMMENDED
Room With Free Cancellation
  • No meals included
    No meals included  
  • Free Cancellation before ‪14 Apr 11:59 AM‬
    Free Cancellation before ‪14 Apr 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • High demand for your selected dates, pay before 25 Mar, 11:59 PM IST to avoid auto-cancellation

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3,500

2,636

+ 655 taxes & fees Per Night

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4 Room Types

  • Free Cancellation
  • Breakfast Included
  • Breakfast & Lunch/Dinner Included
  • Book with ₹0 Payment

    In times of uncertainty, flexibility matters,

    Opt for a free cancellation rate.

Superior Room (Non-View)

(182 sq.ft (17 sq.mt) | Double Bed)
  • Wi-Fi
  • Mineral Water
  • Heater
  • Housekeeping
  • Room Service
  • Smoking Room

More Details

RECOMMENDED
Room Only
  • No meals included
    No meals included  
  • Non-Refundable, but date change allowed (until 48 hrs before check-in)

    Non-Refundable, but date change allowed (until 48 hrs before check-in)

3,500

2,481

+ 616 taxes & fees Per Night

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Room With Free Cancellation
  • No meals included
    No meals included  
  • Free Cancellation before ‪14 Apr 11:59 AM‬
    Free Cancellation before ‪14 Apr 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • High demand for your selected dates, pay before 25 Mar, 11:59 PM IST to avoid auto-cancellation

    • Payment can only be done on MakeMyTrip

    100% Refund
    Non Refundable
    NOW
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    25 Mar11:59 PM
    14 Apr11:59 AM
    16 Apr11:59 AM
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More Details

3,500

2,636

+ 655 taxes & fees Per Night

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Room with Breakfast
  • Free Breakfast
    Free Breakfast  
  • Non-Refundable, but date change allowed (until 48 hrs before check-in)

    Non-Refundable, but date change allowed (until 48 hrs before check-in)

4,300

3,049

+ 757 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Free Breakfast
    Free Breakfast  
  • Free Cancellation before ‪14 Apr 11:59 AM‬
    Free Cancellation before ‪14 Apr 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • High demand for your selected dates, pay before 25 Mar, 11:59 PM IST to avoid auto-cancellation

    • Payment can only be done on MakeMyTrip

    100% Refund
    Non Refundable
    NOW
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    25 Mar11:59 PM
    14 Apr11:59 AM
    16 Apr11:59 AM
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4,300

3,239

+ 805 taxes & fees Per Night

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Room with Breakfast + Dinner
  • Free Breakfast
    Free Breakfast  
  • Free Dinner
    Free Dinner  
  • Non-Refundable, but date change allowed (until 48 hrs before check-in)

    Non-Refundable, but date change allowed (until 48 hrs before check-in)

5,400

3,828

+ 950 taxes & fees Per Night

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Room With Free Cancellation | Breakfast + Dinner
  • Free Breakfast
    Free Breakfast  
  • Free Dinner
    Free Dinner  
  • Free Cancellation before ‪14 Apr 11:59 AM‬
    Free Cancellation before ‪14 Apr 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • High demand for your selected dates, pay before 25 Mar, 11:59 PM IST to avoid auto-cancellation

    • Payment can only be done on MakeMyTrip

    100% Refund
    Non Refundable
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    25 Mar11:59 PM
    14 Apr11:59 AM
    16 Apr11:59 AM
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5,400

4,067

+ 1,010 taxes & fees Per Night

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Deluxe Room

(120 sq.ft (11 sq.mt) | Mountain View | Double Bed)
  • Wi-Fi
  • Mineral Water
  • Housekeeping
  • Heater
  • Room Service
  • Laundry Service

More Details

Room Only
  • No meals included
    No meals included  
  • Non-Refundable, but date change allowed (until 48 hrs before check-in)

    Non-Refundable, but date change allowed (until 48 hrs before check-in)

4,000

2,836

+ 704 taxes & fees Per Night

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Room With Free Cancellation
  • No meals included
    No meals included  
  • Free Cancellation before ‪14 Apr 11:59 AM‬
    Free Cancellation before ‪14 Apr 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • High demand for your selected dates, pay before 25 Mar, 11:59 PM IST to avoid auto-cancellation

    • Payment can only be done on MakeMyTrip

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    25 Mar11:59 PM
    14 Apr11:59 AM
    16 Apr11:59 AM
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4,000

3,013

+ 748 taxes & fees Per Night

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Room with Breakfast
  • Free Breakfast
    Free Breakfast  
  • Non-Refundable, but date change allowed (until 48 hrs before check-in)

    Non-Refundable, but date change allowed (until 48 hrs before check-in)

4,800

3,403

+ 845 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Free Breakfast
    Free Breakfast  
  • Free Cancellation before ‪14 Apr 11:59 AM‬
    Free Cancellation before ‪14 Apr 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • High demand for your selected dates, pay before 25 Mar, 11:59 PM IST to avoid auto-cancellation

    • Payment can only be done on MakeMyTrip

    100% Refund
    Non Refundable
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    25 Mar11:59 PM
    14 Apr11:59 AM
    16 Apr11:59 AM
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4,800

3,616

+ 898 taxes & fees Per Night

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Room with Breakfast + Dinner
  • Free Breakfast
    Free Breakfast  
  • Free Dinner
    Free Dinner  
  • Non-Refundable, but date change allowed (until 48 hrs before check-in)

    Non-Refundable, but date change allowed (until 48 hrs before check-in)

5,900

4,183

+ 1,038 taxes & fees Per Night

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Room With Free Cancellation | Breakfast + Dinner
  • Free Breakfast
    Free Breakfast  
  • Free Dinner
    Free Dinner  
  • Free Cancellation before ‪14 Apr 11:59 AM‬
    Free Cancellation before ‪14 Apr 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • High demand for your selected dates, pay before 25 Mar, 11:59 PM IST to avoid auto-cancellation

    • Payment can only be done on MakeMyTrip

    100% Refund
    Non Refundable
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    25 Mar11:59 PM
    14 Apr11:59 AM
    16 Apr11:59 AM
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5,900

4,475

+ 1,104 taxes & fees Per Night

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Super Deluxe Room

(168 sq.ft (16 sq.mt) | Mountain/Hill View | Double Bed)
  • Mineral Water
  • Heater
  • Room Service
  • Daily Housekeeping
  • Smoking Room
  • Laundry Service

More Details

Room with Breakfast
  • Free Breakfast
    Free Breakfast  
  • Non-Refundable, but date change allowed (until 48 hrs before check-in)

    Non-Refundable, but date change allowed (until 48 hrs before check-in)

5,300

3,757

+ 933 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Free Breakfast
    Free Breakfast  
  • Free Cancellation before ‪14 Apr 11:59 AM‬
    Free Cancellation before ‪14 Apr 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • High demand for your selected dates, pay before 25 Mar, 11:59 PM IST to avoid auto-cancellation

    • Payment can only be done on MakeMyTrip

    100% Refund
    Non Refundable
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    25 Mar11:59 PM
    14 Apr11:59 AM
    16 Apr11:59 AM
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5,300

3,992

+ 992 taxes & fees Per Night

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Room with Breakfast + Dinner
  • Free Breakfast
    Free Breakfast  
  • Free Dinner
    Free Dinner  
  • Non-Refundable, but date change allowed (until 48 hrs before check-in)

    Non-Refundable, but date change allowed (until 48 hrs before check-in)

6,400

4,568

+ 1,126 taxes & fees Per Night

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Room With Free Cancellation | Breakfast + Dinner
  • Free Breakfast
    Free Breakfast  
  • Free Dinner
    Free Dinner  
  • Free Cancellation before ‪14 Apr 11:59 AM‬
    Free Cancellation before ‪14 Apr 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • High demand for your selected dates, pay before 25 Mar, 11:59 PM IST to avoid auto-cancellation

    • Payment can only be done on MakeMyTrip

    100% Refund
    Non Refundable
    NOW
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    25 Mar11:59 PM
    14 Apr11:59 AM
    16 Apr11:59 AM
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6,400

4,854

+ 1,197 taxes & fees Per Night

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Royal Suite Room

(240 sq.ft (22 sq.mt) | Valley View | Double Bed)
  • Bathtub

More Details

Room with Breakfast
  • Free Breakfast
    Free Breakfast  
  • Non-Refundable, but date change allowed (until 48 hrs before check-in)

    Non-Refundable, but date change allowed (until 48 hrs before check-in)

6,500

4,640

+ 1,144 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Free Breakfast
    Free Breakfast  
  • Free Cancellation before ‪14 Apr 11:59 AM‬
    Free Cancellation before ‪14 Apr 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • High demand for your selected dates, pay before 25 Mar, 11:59 PM IST to avoid auto-cancellation

    • Payment can only be done on MakeMyTrip

    100% Refund
    Non Refundable
    NOW
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    25 Mar11:59 PM
    14 Apr11:59 AM
    16 Apr11:59 AM
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6,500

4,930

+ 1,216 taxes & fees Per Night

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Room with Breakfast + Dinner
  • Free Breakfast
    Free Breakfast  
  • Free Dinner
    Free Dinner  
  • Non-Refundable, but date change allowed (until 48 hrs before check-in)

    Non-Refundable, but date change allowed (until 48 hrs before check-in)

8,000

5,710

+ 1,408 taxes & fees Per Night

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Room With Free Cancellation | Breakfast + Dinner
  • Free Breakfast
    Free Breakfast  
  • Free Dinner
    Free Dinner  
  • Free Cancellation before ‪14 Apr 11:59 AM‬
    Free Cancellation before ‪14 Apr 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • High demand for your selected dates, pay before 25 Mar, 11:59 PM IST to avoid auto-cancellation

    • Payment can only be done on MakeMyTrip

    100% Refund
    Non Refundable
    NOW
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    25 Mar11:59 PM
    14 Apr11:59 AM
    16 Apr11:59 AM
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More Details

8,000

6,067

+ 1,496 taxes & fees Per Night

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Hotel Broadways Inn Location

location iconLocation rated 4.2 by guests

What guests said

icon

The property boasts a fantastic location near Hidimba Temple and within a 10-15 minute walk from Mall Road. Guests appreciate the stunning views and easy access to local attractions. Many reviews highlight the convenience of transportation options and ample parking space. Overall, the location is consistently praised for its accessibility and beautiful surroundings.

Property Rules at Hotel Broadways Inn

Check-in: 12 PM Check-out: 11 AM
  • Couple, Bachelor Rules

    Unmarried couples/guests with Local IDs are allowed.
  • Primary guest should be atleast 18 years of age
  • Govt. ID, Aadhar, Passport and Driving License are accepted as ID proof(s)
  • Pets are not allowed
  • Outside food is not allowed
  • Must Read Rules
  • Guest Profile
  • Guest Profile (Hourly)

Hotel Broadways Inn Photos by Guests

  • Room IMAGE by Gunjankumar Pagi
  • Room IMAGE by Vijay Pal
  • Room IMAGE by Vijay Pal
  • Room IMAGE by Vijay Pal
  • Room IMAGE by TUSHAR KANTI SAHA
  • Room IMAGE by AKASH SHARMA
  • Room IMAGE by Abhishek kumar
  • Room IMAGE by Abhishek kumar
  • Room IMAGE by Shweta  Verma
  • +101 Guest Photos
    Room IMAGE by Chiranjit Das

User Rating & Reviews

  • everyone
  • couple
  • family
  • group
  • solo
  • business
4.1
Very Good

268 Ratings, 153 Reviews

excellent
52%
very good
25%
average
12%
poor
4%
bad
7%

Last 10 Customer Ratings (Latest First)

  • 5
  • 5
  • 5
  • 5
  • 4
  • 5
  • 2
  • 5
  • 3
  • 2

Rating Categories

  • Location4.2
  • Cleanliness4.1
  • Room2.8
  • Food3.9
  • Hospitality3.7
  • Value For Money3.9
icon
We are using generative AI to show you summarised user review

Traveller Impressions

Powered by Generative AI using recent user reviews

The property is located near Hadimba Temple and is a 10-15 minute walk from Mall Road. The staff is polite and helpful, and the rooms are clean and spacious with beautiful mountain views. The food is delicious, but the breakfast menu has limited options. The property offers good value for money and is recommended for families and couples. However, some guests have reported issues with room service and cleanliness, and the location may not be suitable for those looking to stay close to Mall Road.

Hotel Broadways Inn Other Details

Questions & Answers - When Booking Hotel Broadways Inn

Q: How far is Hotel Broadways Inn from the city center ?

A: From City Center its 2.4 kms away.

Q: How many types of rooms are available at Hotel Broadways Inn in Manali?

A: At Hotel Broadways Inn, we offer 5 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: Where is Hotel Broadways Inn located?

A: Hotel Broadways Inn is situated at Hadimba Temple Road, Manali, offering convenient access to 807 in Hidimba Devi Temple, 794 in Vashist Hot Water Springs and Temples, 763 in Tibetan Monastery, 696 in Manu Temple, 683 in Solang Valley and other key locations.

Q: Any options for booking on partner website?

A:

You can explore Hotel Broadways Inn on our partner website www.goibibo.com

Q: What are the customer ratings for Hotel Broadways Inn?

A: The overall rating for Hotel Broadways Inn stands at 4.2 out of 5, as reviewed by 214 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

Q: What are the tourist attractions around Hotel Broadways Inn?

A: Popular attractions near Hotel Broadways Inn include : 807 in Hidimba Devi Temple, 794 in Vashist Hot Water Springs and Temples, 763 in Tibetan Monastery, 696 in Manu Temple, 683 in Solang Valley and more.

Q: What are the popular areas to visit nearby Hotel Broadways Inn?

A: Hotel Broadways Inn is situated in Hadimba Temple Rd, Manali, offering easy access to several well-known attractions and neighbourhoods. Nearby, you can explore popular spots such as 52 in Siyal, 24 in Hadimba Temple Rd, and more.

Q: What are the Check-In and Check-Out times of Hotel Broadways Inn, Manali?

A: Check-In Time: 12 PM
Check-Out Time: 11 AM. Early check-ins and late check-outs are subject to availability

Popular Attractions near Hotel Broadways Inn

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Planning to Book Hotel Broadways Inn ? Get inspired by Popular Reviews

Excellent Stay

Jitendra Sharma

5

Excellent stay. Location- 10/10 view from Hotel Broadways Inn- 10/10 staff- 10/10 room - 10/10 services- 4/10 (they only provided one bottle of water for three people and that is too on day one only) food- 6/10 (alcarte was ok but breakfast was not good at all, limited options can be manageable but due to taste it was not acceptable. Day one macron i was tasteless, day to up-ma was totally tasteless. I suggest Hotel Broadways Inn management to change their chef. Overall if we exclude food experience, stay was amazing. Staff was very very polite and cooperative, specially sunil is amazing person, he also help in taxi bookings. You can ask him to book scooty/bike amd u will get same at Hotel Broadways Inn without any hazel. Location of Hotel Broadways Inn is awesome, the hidimba temple is just 250m away and mall road just 10 min walk. You can easily get autos to go mall road or any destination just from Hotel Broadways Inn entrance as its located on main road of hidimba temple. Enough parking space. I highly recommend this Hotel Broadways Inn but same time expecting Hotel Broadways Inn to change their chef so that everything can be 100%

Wonderful stay | Recommended

Mayuri Khandelwal

5

I had an absolutely wonderful stay at Hotel Broadway Inn in Manali. The location is perfect—conveniently situated between Old Manali and Mall Road, and just a short 200m walk from the serene Devi Hadimba Temple. This made it an ideal base to explore the beauty of Manali. The hospitality was exceptional, with the staff being incredibly considerate and humble throughout my stay. A special shoutout to Amit Kumar, who handled our room service with utmost care. His soft-spoken demeanor and prompt service truly made us feel at home. The rooms were clean, cozy, and well-maintained, adding to the overall comfort of the stay. Whether it was the delicious food, the scenic surroundings, or the attentiveness of the staff, everything contributed to a memorable experience. Highly recommend Broadway Inn for anyone visiting Manali! Will definitely return on my next trip.

Good to stay

Baljinder Kaur

4

Overall a good experience. Their food was good and the rooms were big. I just want to give them one suggestion that the curtains in the room were disturbing as we were unable to fix them properly and were facing sunlight on the bed in the morning which is good in winters but not for summers. So pols work on it. Otherwise it is good

Good Stay

Akshay Kamble

4

The restaurant service and food quality was excellent. Mr amit kumar gave excellent service in serving delicious food in our 2 days stay. Other staffs are also polite in case of room needs improvement in providing ac with all weather features as room heater was not capable heating the room. Overall good experience

Excellent Stay

Suchismita Padhy

5

one of the best Hotel Broadways Inns in manali. great service.. food is beyond amazing. staffs are really helpful and kind. we booked their travel package at reasonable price. our driver Sunil took us around. will 100% recommend this Hotel Broadways Inn if you're visiting manali. you'll not be disappointed.

Excellent Stay

Ankit Sihotia

5

firstly find name of property from friend then grab thru mmt and experience at property is amazing location is great and safe from everyehere any tym food 5* rooms 5*staff *****amazing polite ready for every need overall fully satisfied stay wid wife and 3yesrs daughter

Bes

lalit kumar

4

The broadways Hotel Broadways Inn offers exceptional service, luxurious rooms, and a prime city-center location, making it an outstanding choice for both business and leisure travelers. Highly recommended!

Good location, food quality can be improved. Rooms are clean with good view.

Kamanasish Chowdhury

4

Location and Hotel Broadways Inn is good but food is not up to the mark. Staffs are helpful and there is a lift too which normal Hotel Broadways Inns don't have.

good experience hotel broadway inn

4

The Hotel Broadways Inn room is clean and well maintained staff very friendly especially our taxi driver sunil is friendly he is good with uses

Excellent Stay

Neeraj Kumar

5

Room services excellent, food quality excellent, staff good communication, breakfast excellent taste

Broadway inn : wonderful experience, nice management, tasty food nice ta

Varun Sharma

5

Good management safety and hygiene tasty food wonderful experience Hotel Broadways Inn staff was very polite and their behaviour was fantastic.

Excellent Stay

Gunjankumar Pagi

5

Property location is convenient. Rooms are nice and clean. Staff is friendly. Our room was excellently designed with mountain view balcony. Food menu options in breakfast and dinner were limited but quality was good.

Thank you so much

Prajapati Prithviraj

5

I really enjoyed staying at your Hotel Broadways Inn. Thank you for everything! best experience in your Hotel Broadways Inn 5 star for your hospitality

BEST EXPERIENCE IN BROADWAYS INN MANALI

Neha Ekka

5

Broadways inn I Stay in EXCECUTIVE ROOM there is excellent experience & very good cleaning in bathroom and rooms. Lunch&Breakfast was too much Tasty& Healty. And the staff of Hotel Broadways Inn very polite...

Excellent Stay

Prakash Mudrale

5

All the facilities are wonderful. I must recommend this Hotel Broadways Inn. All staff behavior are polite and ground to earth. Food was excellent and they are cooperative.

Excellent Stay

Vijay Pal

5

It was a pleasant stay at the Hotel Broadways Inn. Hotel rooms were nearly clean. View from the Hotel Broadways Inn is very good. I specifically liked the cooperative behaviour of mr. Sunil. He is very polite and helpful.

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