Hotel Castle Rock Mount Abu by SAH

Location is excellent, food is also good amenities is average and service is very good and staff is very cooperative.

staff is very polite and helpful and also location is very good. good experience and good stay option

The view was amazing, the food was delicious and the people were so cooperative. Overall I loved the location and the only problem was the electricity rest were amazing.

Room and location was good

Very good brother, enjoy, come and see, fun loop, enjoy now in Castle Rock, Vijay Bhai, Sohan Bhai, it's great, Gurrunu

Rooms are unclean, food not good, behaviour very rude... Above humanity is missing while serving tourists. I will not recommend. For future travelers

Very bad experience at Hotel Castle Rock, Mount Abu. Manager and staff were extremely rude, no proper room service, no drinking water bottles provided. Totally unprofessional and not worth the money.

Good Location, Food is also good. Less amenities as compared other hotels. Cleaning is a issue. Staff is very good and helping nature

great staff, good food(takes a bit more time to prepare than usual),good rooms, great view. the experience and the atmosphere is amazing. I would recommend this place who wants to have a chill time

4

no complimentary water bottle, no phone to connect to reception, I booked 2 rooms in wash basin only hot water tab is working cause of which I burn my hand, no toilet washer tab is working. charging this much for the room and this much terrible service i experienced first time ever.

The stay was good and the room could be better the cleaning was a slight issue and the bathroom a bit smelly but over all the satay was good the staff was friendly and polite.

Not the best too cold in the rooms both rooms had insects. They upgraded us to delux room due to noise of rats. Bed bugs found in the rooms poor quality mattress. Charged 1000 extra for providing heater for two nights. Service was good food was good. Overall no recommended.

The hotel is good, ambience, veranda garden view, open space, food is all good. But when it is chilling cold outside and you want to take bath with hot water in the bathroom, expect to get just 1 bucket of luke warm water that too after a wait of 30 mins. I was alone staying in the room so could somehow manage but if you are a couple or family, be prepared for cold water bath challenge. I can say this because i stayed for 3 nights and 4 days of bathing, shifted 2 diff rooms but its the same. Thank you.

I would like to share my review of the hotel. My experience was absolutely excellent. From the moment I arrived, I was impressed by the warm hospitality and professionalism of the staff. The rooms were clean, well-maintained, and equipped with all the necessary amenities. The food was delicious, offering a variety of options to choose from. The ambiance of the hotel was pleasant, creating a relaxing and comfortable environment. Overall, I had a wonderful stay and would highly recommend this hotel to anyone looking for a great experience.

The rooms were terribly cold. No room heater or a. C. Was there to control the temperature. The roomrent was 5000/ you have taken 8000. We were not able to stay, so demanded the return of the room rent. They did not agree. Please give back my hard er an money to the bank account from where the payment had been done. We had to find a different hotel with better facilities within the same budget, for our stay. We are leaving mount abu, disappointed and aggrieved.

Food was good. View from hotel was pretty good need to improve parking place

The location of Hotel was absolutely beautiful, offering stunning views and a peaceful atmosphere. The staff was incredibly helpful and attentive, ensuring all my needs were met promptly. The rooms were clean and comfortable, and the overall experience was fantastic. I would highly recommend this hotel for a relaxing getaway.

a very good property and staff as well.You can just enjoy the vibe with friends and family.Every time I prefer this hotel.

The cleanliness of the hotel was very disappointing. The washrooms were not cleaned properly, with no toiletries provided. Jet spray pipes and the area near the washbasin were in terrible condition, with vomit stains visible. It was clear that no proper cleaning had been done. I would strongly advise thoroughly inspecting the room's cleanliness before booking. While the outside view was pleasant, the state of the room made the stay unpleasant. Think twice before booking here.