HOTEL CROWN PALACE

The Cleanliness of the property was a major concern for many guests. Some found the rooms to be dirty with old bed sheets and broken washrooms. Others complained about the presence of mosquitoes in the rooms. However, a few guests had a pleasant experience and found the property to be clean and well-maintained. The Staff at the property received mixed reviews. While some guests appreciated the friendly and helpful behavior of the staff, others found them uncooperative and unresponsive. A few guests also complained about the lack of support from the staff in finding the property. The Location of the property was convenient for some guests, while others found it hard to locate. A few guests also complained about the noise levels in the area. The Room conditions were a major concern for many guests. Some found the rooms to be in poor condition with broken fans and non-functional switchboards. Others found the rooms to be small and uncomfortable. However, a few guests had a pleasant experience and found the rooms to be spacious and well-equipped. Overall, the property received mixed reviews with some guests having a pleasant experience while others faced several issues.

• Cleanliness

  Several guests have mentioned that the property is not clean and needs improvement. Some guests have reported dirty bedsheets, unhygienic washrooms, and mosquitoes in the rooms. One guest even mentioned that the property seemed like a red light zone. Overall, cleanliness seems to be a major concern for guests.

• Staff

  Guests have praised the staff for their excellent behavior and service. They have mentioned that the staff is well-behaved, helpful, and friendly. Some guests have also appreciated the promptness of the staff in addressing their concerns. Overall, the staff seems to be a highlight of the property.

• Location

  Some guests have found it difficult to locate the property, while others have mentioned that the location is good. One guest has mentioned that the property is the only hotel in the area and has great facilities. Overall, opinions on the location seem to be mixed.

• Room

  Several guests have reported that the rooms are not in good condition and need improvement. One guest mentioned that it seemed like they were paying for nothing. Another guest mentioned that the rooms were small and non-AC rooms were given even if they had booked AC rooms. Overall, the rooms seem to be a concern for guests.