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- Hotel Crystal Luxury Inn - Near BKC, Mumbai
Hotel Crystal Luxury Inn - Near BKC
About Property
Located 3.3 kms from Band Stand, this hotel in the City of Dreams offers comfy rooms, seating area & free Wi-Fi.
More
Food and Dining
Location & Surroundings
Amenities
- Butler Services
- 24-hour Room Service
- Power Backup
- Refrigerator
- Housekeeping
- Umbrellas
- + More Amenities
Login to unlock deals & manage your bookings!
+91
Deluxe Room
Fits 2 Adults
Free Cancellation till check-in100% RefundNOWPay ₹029 Dec11:59 PM30 Dec11:59 AMCheck-in
₹ 4,256Per Night:
₹ 2,664
Good(432 RATINGS)
Bandra West
2.1 km drive to Lilavati Hospital And Research Centre
Special discount available on this property. Book by 13th December to save BIG!
Are you flexible with travel dates?
Find Alternate Prices with Flexi Dates
Enjoy Free Breakfast throughout your stay for just ₹125 more!
Deluxe Room
140 sq.ft (13 sq.mt)
City View
1 Double Bed
1 Bathroom
- Air Conditioning
- Smoking Room
- Bathroom
- 24-hour Housekeeping
- In-room Dining
- Laundry Service
Room With Free Cancellation | Breakfast only
Free BreakfastBook with ₹0 Payment
Pay before 29 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹029 Dec11:59 PM
30 Dec11:59 AM
Check-in
₹ 4,456
₹ 2,789
+₹ 379 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1918 Off SELECT TO AVAIL
Login Now and get this for ₹2,745 or less
2 Room Types
- Free Cancellation
- Breakfast Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Deluxe Room
- 140 sq.ft (13 sq.mt)
- City View
- 1 Double Bed
- 1 Bathroom
- Air Conditioning
- Smoking Room
- Bathroom
- 24-hour Housekeeping
- In-room Dining
- Laundry Service
Room With Free Cancellation
Book with ₹0 Payment
Pay before 29 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹029 Dec11:59 PM
30 Dec11:59 AM
Check-in
₹ 4,256
₹ 2,664
+₹ 362 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1832 Off SELECT TO AVAIL
Login Now and get this for ₹2,622 or less
Room With Free Cancellation | Breakfast only
- Free Breakfast
Book with ₹0 Payment
Pay before 29 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹029 Dec11:59 PM
30 Dec11:59 AM
Check-in
₹ 4,456
₹ 2,789
+₹ 379 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1918 Off SELECT TO AVAIL
Login Now and get this for ₹2,745 or less
Family Triple Room
- 180 sq.ft (17 sq.mt)
- City View
- 2 Double Bed(s)
- 1 Bathroom
- Air Conditioning
- Daily Housekeeping
- Bathroom
- Laundry Service
- Free Wi-Fi
- Mineral Water
₹ 5,000
₹ 3,129
+₹ 425 taxes & fees Per Night
Exclusive Offer - DBS Credit Card, Get 2152 Off SELECT TO AVAIL
Login Now and get this for ₹3,079 or less
Room With Free Cancellation | Breakfast only
- Free Breakfast
Book with ₹0 Payment
Pay before 29 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
NOW
Pay ₹029 Dec11:59 PM
30 Dec11:59 AM
Check-in
₹ 5,150
₹ 3,223
+₹ 438 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 2217 Off SELECT TO AVAIL
Login Now and get this for ₹3,172 or less
Hotel Crystal Luxury Inn - Near BKC Location
Location rated 3.4 by guests
What guests said
Guests appreciated the property's proximity to transport facilities and key attractions, labeling it convenient for travel in Mumbai. However, several reviews highlighted the lack of cleanliness and poor ambience in the surroundings, while access issues due to heavy traffic were noted. Some found the property to be located in a congested area with limited nearby food options, which affected their overall experience.
Property Rules at Hotel Crystal Luxury Inn - Near BKC
Check-in: 12 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
Couple/Bachelor RulesUnmarried couples are not allowed. Local ids not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
Hotel Crystal Luxury Inn - Near BKC Photos by Guests
- +57 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Good
432 Ratings, 221 Reviews
Last 10 Customer Ratings (Latest First)
- 2
- 3
- 2
- 2
- 1
- 1
- 1
- 3
- 5
- 4
Review Summary
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- No proper entrance, located in a residential building.
- Rooms are very small and not well-maintained.
- Cleanliness is a major issue, with cockroaches reported.
- Staff behavior is often rude and unhelpful.
Sort by:
Latest first
3.0
Average Stay
moumita s.couple
Good location. Decent room, with a clean washroom. Won't recommend for more than a night's stay, if no other option is available.
Room: Family Triple Room
Hotel Crystal Luxury Inn - Near BKC
Hi Moumita, Thank you for your review. We are pleased to know you found our location convenient and your room decent with a clean washroom—these are priorities for us. We regret that your overall experience fell short of a full recommendation. We are committed to enhancing our guest services and amenities to ensure future stays are comfortable for any duration.
1.0
Terrible Stay
sushmita d.
There is nothing luxury about the hotel, not upkept at all.
Room: Deluxe Room
Hotel Crystal Luxury Inn - Near BKC has replied on Sat Nov 08 17:32:25 IST 2025
Hi Sushmita, Thank you for your feedback. We sincerely apologize that certain aspects of your stay fell short of our standards. At Crystal Luxury Inn, we pride ourselves on our prime Bandra location, offering unmatched connectivity for business travelers, and our well-appointed property designed for comfort and productivity. We have addressed your concerns with our team and would value the opportunity to provide you with the seamless experience we are known for.
1.0
Terrible Stay
jesudas a.solo
this hotel doesn't have an entrance... it's run in a residential apartment.... very dirty and sticking.... it doesn't have the facilities of one star too... don't publicize this hotel in your website with colour ful picture so that no customer get cheated.... kindly send your representatives for a spot infection to have first hand experience.. I didn't stay in this hotel..... since my trip didn't help me...
Room: Deluxe Room
Hotel Crystal Luxury Inn - Near BKC
Hi Jesudas, We are sorry to hear your initial impression was not positive. For clarity, we are a licensed Hotel, which is detailed in our listing. We uphold high cleanliness standards and stand by the accuracy of our photos. We invite you to contact us directly so we can better understand your concerns.
3.0
Average Stay
dharmendra k.family
location not good. ambience is very poor. no food facilities however they are arranging from outside. out side of hotel view is very shaby. lot of cockroach are inside room
Room: Deluxe Room
Hotel Crystal Luxury Inn - Near BKC
Hi Dharmendra, Thank you for your feedback. We take these matters very seriously. Our records confirm that the specific issues you've raised regarding pest control and the exterior appearance were addressed and resolved. We have since implemented a new, rigorous cleaning schedule and partnered with a professional pest control service for weekly treatments. We are confident in our current standards and invite potential guests to view our recent photos and reviews. We would be happy to demonstrate these improvements to you personally should your travels bring you back.
3.0
Average Stay
dharmesh v.group
The condition of the room was normal. The condition of the building was also normal. The room size was quite small and very crowded.
Room: Deluxe Room
Hotel Crystal Luxury Inn - Near BKC
Hi Dharmesh, Thank you for your feedback. We appreciate you sharing your perspective on your recent stay. We're sorry to hear the room felt crowded for your needs. As a boutique establishment, our room sizes and layouts are accurately shown in the photos and dimensions provided on our listing to help guests select the best option for their comfort. We are glad you found the room and building conditions to be normal and hope to have the opportunity to welcome you back.
3.0
Average Stay
jagdish p.family
services and amenities are avarage poor so far as room chages are concern.water bottle are chargeble. bathe towel is not clean
Room: Family Triple Room
Hotel Crystal Luxury Inn - Near BKC has replied on Tue Jul 08 22:27:53 IST 2025
Hi Jagdish, Thank you for your feedback. We sincerely regret that your experience didn't reflect our usual standards of cleanliness and service. Please rest assured this isn't typical of our property, and we've addressed these issues with our team to prevent recurrence. We appreciate your patience and hope for an opportunity to restore your confidence in us.
5.0
Siba Sankar Padhi
sibasankar p.group
Very good hospitality also food is very good view u can see excellent at the balcony.................
Room: Family Triple Room
Hotel Crystal Luxury Inn - Near BKC has replied on Tue Jul 08 22:28:57 IST 2025
Thank you for your wonderful feedback! We’re thrilled you enjoyed our hospitality, delicious food, and the stunning balcony views. It was a pleasure hosting you, and we hope to welcome you back soon for another memorable stay!
2.0
not good
manisha p.solo
Light were not good and tap were broken even no mirror on room .even dispute on there GST bill they provide me another amount bill
Room: Deluxe Room
Hotel Crystal Luxury Inn - Near BKC has replied on Thu Apr 24 22:59:19 IST 2025
Dear Manisha, Your comfort and satisfaction are our top priorities, and we regret that we fell short in this instance. We’ve shared your feedback with our team to ensure these issues are addressed promptly to prevent future occurrences. To make things right, we’d appreciate the opportunity to discuss this further with you. Please reach out to us at your convenience so we can resolve the billing discrepancy and explore how we can improve your experience with us.
2.0
Poor Stay
pradyumna b.
Room is very small ,no space for standing also.
Room: Deluxe Room
Hotel Crystal Luxury Inn - Near BKC has replied on Sat Apr 12 22:47:29 IST 2025
Dear Pradyumna, Thank you for your feedback. We regret that the room size didn’t meet your expectations and appreciate your honesty. We’ll use your input to improve our guest experience. For future stays, we’d be happy to assist you in selecting a more spacious option. Hope to welcome you back.
4.0
Good Stay
neni s.business
Clean rooms, kind staff, prompt service. There was a problem with the geyser, and they came to fix it immediately at 2.30 am. Good service. Close to Bandra Railway station.
Room: Deluxe Room
Hotel Crystal Luxury Inn - Near BKC
Dear Neni, Thank you for your kind words! We’re delighted you enjoyed our clean rooms, convenient location, and especially our team’s prompt response—even at 2:30 AM! Your appreciation means the world to us. We hope to welcome you back soon for another seamless stay.
4.0
comfortable stay for parents
sandeep n.family
I had booked the stay for my parents and it was comfortable stay. the rooms were neat and well managed.
Room: Deluxe Room
Hotel Crystal Luxury Inn - Near BKC has replied on Sat Apr 12 22:49:24 IST 2025
Dear Sandeep, Thank you for choosing us for your parents' stay! We're delighted to hear they had a comfortable experience and found the rooms neat and well-maintained. It's always our priority to ensure a pleasant stay for all our guests, especially when they're special family members. We'd be honored to welcome your family back anytime for another relaxing stay.
5.0
Excellent Stay
amaan s.solo
It was a very good experience to stay and I will try to visit again, thanks for your hotel stay thank you
Room: Deluxe Room
Hotel Crystal Luxury Inn - Near BKC
Thank you so much for your kind words! We’re thrilled you enjoyed your stay and can’t wait to welcome you back again soon. 😊
2.0
opposite of luxury
shreyash b.solo
This is opposite of luxury. Very dirty and had cockroach in bathroom. Building itself also dirty as well
Room: Deluxe Room
Hotel Crystal Luxury Inn - Near BKC has replied on Tue Mar 25 07:48:27 IST 2025
We sincerely apologize for the unacceptable conditions you encountered. This does not reflect our standards, and we’ve taken immediate action with deep cleaning and pest control.
2.0
Very bad room no proper maintenance . All cockroach rooming inside room
akashay p.group
Room was not clean all rooming cockroach inside room also. Toilet very dirty west of money Please don’t book this hotel
Room: Deluxe Room
Hotel Crystal Luxury Inn - Near BKC has replied on Tue Mar 25 07:50:09 IST 2025
We deeply apologize for the unacceptable conditions you experienced. Immediate action has been taken with intensive cleaning. This does not reflect our standards, and we’re committed to improvement.
1.0
Horrible experience
rahul b.family
They have no facilities to provide to the customers and their answers were not acceptable. They denied for every single basic service. ONE OF THE WORST HOTEL TO STAY IN BANDRA!!!!!!!! I have never seen a hotel where you book a room for 3 persons from and they will ask for more money if you really want a room with a bed for 3 persons. They asked me to pay extra money to continue this purchase; otherwise, stay in a small room with a mattress to sleep in. I had no option. I came late night to sleep in the room; my checkin was at noon, but at night, when I reached there, I had no option instead of continuing the room. They denied for basic needs like soap-shampoo and toothbrush kits, so next day I have to buy those on my own. I agreed to their terms and bought my needed materials and I was done with this kind of service and left the hotel the same day.
Room: Family Triple Room
Hotel Crystal Luxury Inn - Near BKC has replied on Sat Mar 08 21:53:10 IST 2025
We understand your frustration with the room situation and unexpected charges, and we regret the missing amenities. We know this fell short of your expectations and ours. We're looking into this ASAP.
5.0
Excellent Stay
kanu b.business
I recently stayed at Hotel Crystal Luxury Inn and had a great experience. The location is excellent, making it convenient for travel and exploration. The food was delicious, with a good variety of options to suit different tastes. The amenities were well-maintained, offering a comfortable and relaxing stay. The staff was courteous and attentive, ensuring a hassle-free experience. Overall, everything was good, and I would definitely recommend this hotel to anyone looking for a comfortable and pleasant stay.
Room: Deluxe Room
Hotel Crystal Luxury Inn - Near BKC has replied on Sat Mar 08 21:55:30 IST 2025
Thank you so much for your kind review! We're thrilled to hear you had a great experience at Hotel Crystal Luxury Inn. We appreciate your recommendation and look forward to welcoming you back soon.
2.0
Poor Stay
hiteshkumar p.family
the property is in a apartment, near junction of jama masid, no food, just room 10x10 size room, no hot water, nothing any.
Room: Deluxe Room
Hotel Crystal Luxury Inn - Near BKC has replied on Sat Mar 08 22:01:19 IST 2025
We regret your disappointment. We'll address your concerns. Thank you for your feedback. We hope you'll give us another chance to provide a better stay.
1.0
hotel reception can't ans mack my trip customer
family with 1 kid
I faced so problem on check in time hotel reception said to me i can't allot room in my hotel price & more problems & I complained but 🤕🤕
Room: Family Triple Room
Hotel Crystal Luxury Inn - Near BKC has replied on Thu Mar 27 07:24:08 IST 2025
We sincerely apologize for the inconvenience you faced during check-in. This is not the level of service we aim to provide, and we deeply regret any frustration caused. Please know that we have addressed this issue with our front desk team to ensure smoother check-ins for all guests. Your feedback is invaluable in helping us improve.
3.0
Maybe 🤔
washim r.
family
familyReception interaction is very poor,man was rude as well room is pretty much good as well cleaning in stay time is average...
Room: Family Triple Room
Hotel Crystal Luxury Inn - Near BKC has replied on Sat Mar 08 22:04:00 IST 2025
We apologize for the poor reception experience —this is not our standard. We’re glad you liked the room and will address your concerns to improve. Hope to welcome you back for a better stay.
2.0
Poor Stay
devaansh.
The hotel is located inside an apartment, on 1st floor. Bed is really uncomfortable geyser doesn't work
Room: Deluxe Room
Hotel Crystal Luxury Inn - Near BKC has replied on Sat Mar 08 22:06:36 IST 2025
Dear Mr. Tolani, we apologize for the inconvenience—this is not our standard. Your feedback is noted, and we’re addressing the issues. Hope to serve you better next time.
