Hotel Heera Celebration

stay was good. staff also well supported. property was good. will recommend to known people. will opt same hotel whenever will visit to mathur stay was good. staff also well supported. property was good. will recommend to known people. will opt same hotel whenever will visit to mathura

Rooms was very suffocated. Need improvement in cleanliness. If you order food they order from Zomato and serve the same.

Horrible smell in the room. Smells like some one was killed in the room and body was left for rotten for several days. When complained the staff, got arrogant and rude behaviour.

Location is well in reach and near by to Railway Station. Services were ok. Amenities also upto the mark.No regrets.

Room is totally bad, no proper cleanliness and no arrengment of towel and other things, room is also have bad smell. Not book again

Clean rooms hygiene food polite staff

Nice to stay here. Located at near railway station so it’s easy for travellers

Staff behaviour is good but service is not good.

Hotel was nice but the rooms was very suffocating there is no ventilation facilities available

I have traveled other cities and stayed in different hotel but this was worst experience I ever had. Better I would have stayed in any Oyo room. It's a big joke as 3 star hotel. When I booked the hotel it was showing lot of facilities but I hardly found any in this hotel. There was no food facilities of there own and they have will bring food from outside if you order. The rooms are also not that standard of 3 star. It was pretty normal. The bathroom door have looking issue. They don't have any parking of their own and need to keep the car on the road. It was mentioned in MMT portal that they have spa facilities but when I asked they denied. I am not going to refer anyone for this hotel in future.

Great Hotel, good room service. But don't eat food here that is not so yummy

Middle of Mathura.

No bedding and breakfast in the high charged, should I get refund of breakfast and extra bed charges.

Very bad experience Electric switch not working Staff was not cooperating They not provide soap, shampoo and towels Shower was not in working condition Gyser was very slow So think again before stay

This hotel is overall very good for stay not only for business tour but also when needed for family tour. The hotel staff were all courteous and hospitality standard was up to expectation. I would prefer to stay again when on tour to Mathura. Thanks.

This is one of the lousiest vaccation I had.

Near to Railway Station. Clean room. Service good. Cable TV not working. No restaurant. No lift so senior citizen will have problem. No restaurant so less choice of food. Good location so it is near by to all places.

Room is totally disgusting.. In the room there is no doormat when one comes out from the bathroom the room became wet and staff is not cooperative. When I called the housekeeping than housekeeping came next day in night. Location is good but staff member are bad.

The hotel is very poorly maintained and rooms are not as expected in this budget. The bathroom was also not so good. Bedding quality was also not so good. Room service was poor. Over all I see improvement in all areas.

Location is good and staff were very helpful. Room and bathroom was not maintained properly. Rooms were dirty and bathroom was broken. Too much expensive. Other hotel are available at 900 per night for 3 persons in same location