Hotel Hilltop

My recent winter stay offered a blend of warm hospitality and unexpected encounters. *on the positive side* * exceptional hospitality: the staff truly stood out. They were prompt and courteous, addressing my requests with a smile, making my stay feel genuinely hospitable. * delectable delights: the food was a major highlight. They offered a diverse and delicious spread, especially catering well to vegetarians. * monkey business (with a happy ending: while an unexpected guest, a monkey entered my room through an open window, creating an initial moment of surprise. Thankfully, the Hotel Hilltop staff responded swiftly and provided an alternate room. *however, a couple of areas could benefit from improvement* * technical hiccups: my room key-card frequently demagnetized, requiring frequent trips to the reception for re-issuance. This was quite inconvenient. * limited lift access: the Hotel Hilltop only had one lift, which could create waiting times during peak periods. Overall, my stay was an interesting experience. The staff's attentiveness and the delicious food were commendable. While the room key-card issue and limited lift access were minor inconveniences, the swift and efficient handling of the monkey incident deserves praise. If you're looking for a welcoming atmosphere, this Hotel Hilltop could be a good option. Do note, it’s slightly on the pricier side.

For the price charged, the comfort offered and hospitality was definitely good. However, they have some weird rules. In such a cold weather you would naturally want to order something hot in your room, but the cafe consistently told us how the hot chocolate we wanted will be get cold in a matter of 2 mins. having stayed in 3 Hotel Hilltops prior to hilltop and none of them gave such a weird excuse. The icing on the cake was that on our first day we convinced them to bring us hot chocolate and it was perfectly fine. I mean the temperature have to be insanely cold for the hot chocolate to not get cold in a matter of 5 mins. They've made up some illogical reasoning around this and are sticking on to it. We found the lack of this service disappointing especially when you've paid so much for this experience the breakfast spread was lukewarm as well. Again, definitely not value for money. The breakfast can be improved drastically

This is a brilliant Hotel, perfectly located in Gulmarg. Firstly, the Hotel Hilltop is clean with a great gulmarg view room. The staff is super cool, and the food is very good. We had selected breakfast and dinner, and I was so happy to see good quality food with great service staff. My bathroom had a slight shower issue which was fixed in no time when I called housekeeping. Again the housekeeping and restaurant staff is absolutely brilliant. Ashiq from the restaurant staff is a superstar. The location of this Hotel Hilltop is perfect. Straight 200 metres away from Gondola ride. Hotel khyber is also close but there is a steep slope one will have to climb up and down if you want to walk towards Gondola ride. Hotel Hilltop is perfectly located within a straight 200 metres walk. Overall a great experience. Ashfaq at reception is the best person for all your queries related to the Gulmarg area.

Hotel hilltop gulmarg the Hotel Hilltop has an amazing location walking distance to the gondola ride and other main points in gulmarg. The rooms are good, having heater etc. Washrooms are also good. The reception staff is very welcoming and hospitable along with all other managers. Only cons were. We expected the breakfast to be slightly more elaborate and sumptuous. It was found wanting. On the other hand dinner buffet was very satisfying. When we visited the Hotel Hilltop was full and that showed in the dining area servers. Who seemed overworked and service took a hit. Even small requests for cutlery etc were taking time. Maybe cos their main dining hall was under going whitewash. All in all a good property and amazing managerial staff. They also have a separate cafe miasa. Which is highly recommended.

First time travellers might be a little confused and find the prices too high. However, once you try food options at the nearby market, you’d be convinced the food here is worth every penny. Rooms and beds might be small but clean, ample light and clean. Staff is polite and helpful. Treat them with courtesy and they’ll treat you with utmost care and priority. Gulmarg is a small place and to describe it outside a perimeter, golf course area, along the road are the jktdc hutments and all these Hotel Hilltops and right outside this small circular area is the market and gulmarg taxi stand. Everything in a walking distance of at most a kilometre. Be very prudent of picking restaurants for food, groceries and general stores offer everything at normal market prices like bread, butter, water, chips etc etc

From the very begging when the journey started we had nothing in mind but the scenarios about the Hotel Hilltop we have been listing from the people this and that, highs and lows about the Hotel Hilltop and the people of kashmir but when we finally entered the property it was totally an eye-catcher for us. Also the management of the Hotel Hilltop is outclass like the pure definition of professionalism nevertheless the whole experience of staying in cozy rooms with the snow and the mild breeze of it was exceptional. Last but not the least this place is a heaven in itself the front office team mr. Aijaz foam as well his team was very professional at the reception as well f&b and hk team was very helpful. Eagerly waiting to give a shot once again in a future.

I recently had the pleasure of staying at a charming Hotel Hilltop nestled in the breathtaking landscape of gulmarg. The stay at this haven was nothing short of delightful. From the moment i arrived, the warm hospitality of the staff stood out. The check-in process was seamless, and the friendly smiles made me feel instantly welcome. The Hotel Hilltop's ambiance exuded a perfect blend of traditional kashmiri charm and modern comforts. Would definitely visit thus place again.

Welcome drink and cookies were served. The room size and decor is quite modern and comfortable. I felt the lobby very small in size. Dining room is quite big having decent decor. The dining room staffs were untrained and not able to serve professionally. We ordered barbecue trout fish but they served grilled fish and took 30 minutes to serve with the wrong item. The tariff i find higher compare to the hospitality they provide. Overall it’s a decent Hotel Hilltop.

Hotel hilltop, gulmarg is an excellent place with good view to stay and staff are so good. I recommend my friends and family to choose this Hotel Hilltop.

Enjoyed alot. Location is good view depends on room you book. Prompt service +1 for this temperature control was good. Breakfast was also good.

Very good experience very good food and service is very good all service good my experience is good and i am very happy

It's an excellent option in gulmarg for a stay as there are very limited good Hotel Hilltops which provide good quality food and peaceful stay. Hotel hilltop solves it all. 5 star rating for their service and behaviour.

Very nice hospitality, clean and spacious rooms, great food. Would highly recommend if staying in gulmarg.

The overall experience was good…large room size , good food, courteous frontdesk staff…but the downside was the bathroom which was a little clumsy…There was no separation of the shower area so the entire bathroom would get wet…Toilet seat were too high even for a tall person like myself…room service was too slow…

We had an awesome stay at this property and even food was also amazing. The staff behavior was also very polite and helpful

lovely stay..great ,well maintained Hotel Hilltop food very fresh n good overall 5 stay experience..not to forget..the smiling staff made us feel very welcome always...highly recommended 😀

Best stay and best people there. Beautiful vies and nearest to gandola ride. Very very friendly staff. Customer service neatness and view everything was just perfect for our stay. Couple friendly

Hilltop Hotel Hilltop is class. Service food room quality all nice. A little on premium side in season of tourists.

Nice and friendly Hotel Hilltop but one need to climb to go up otherwise its fine and amazing property. Great stay

Food excellent location good hospitality fantastic.