Hotel Himalayan Brook

The location of the property is a mixed bag, with some guests finding it difficult to reach due to its steep uphill climb, while others enjoyed the elevated location offering a clear view of Kanchenjunga from the terrace. The cleanliness of the property is average, with some guests reporting damp walls and cold rooms. The food & dining is good, but a bit expensive. The staff is polite, helpful, and prompt in service. The property offers value for money with its budget-friendly rooms and good hospitality services.

• Location

  The property's location is a highlight for many guests, offering stunning views of the surrounding mountains and valleys. However, some guests found the location to be difficult to reach, especially for elderly or mobility-impaired guests. The property is situated at a high altitude, and guests must climb a steep hill to reach it. Some guests also noted that the property is located away from the main road, making it challenging to find. Despite these challenges, many guests found the location to be peaceful and serene, offering a welcome escape from the hustle and bustle of city life.

• Cleanliness

  Cleanliness is a highlight of this property, with many guests noting that the rooms and bathrooms are well-maintained and spotlessly clean. Some guests did note that the rooms can be damp and cold, which can be uncomfortable, especially during the colder months. However, overall, guests were impressed with the cleanliness of the property and appreciated the efforts of the staff to keep everything tidy and hygienic.

• Food & Dining

  Food and dining are highlights of this property, with many guests praising the quality and taste of the food. Some guests noted that the food can be a bit expensive, but most felt that it was worth the price. Guests appreciated the variety of options available and the efforts of the staff to accommodate dietary restrictions and preferences. Some guests also enjoyed dining on the rooftop terrace, which offers stunning views of the surrounding area.

• Staff

  The staff at this property are a highlight for many guests, with many noting their friendly and helpful demeanor. Guests appreciated the efforts of the staff to make their stay comfortable and enjoyable, and many felt that the staff went above and beyond to ensure their needs were met. Some guests noted that the staff can be a bit difficult to communicate with, especially if they do not speak the local language, but overall, guests were impressed with the level of service provided by the staff.

• Value for money

  Many guests felt that this property offered good value for money, with reasonable prices for the quality of the accommodations and services provided. Some guests noted that the food and amenities can be a bit expensive, but overall, guests felt that they received good value for the price they paid. Some guests also appreciated the efforts of the staff to provide discounts and special offers to help guests save money during their stay.