Hotel Katson Castle

Hotel Katson Castle has replied on Thu Apr 10 18:43:25 IST 2025

Dear Apurv, Thank you for taking the time to share your experience with us! We’re so glad to hear that you had a pleasant stay at Hotel Katson Castle and that you enjoyed the clean rooms and breathtaking mountain views. It’s always our aim to make every guest feel at home, and your appreciation of our helpful staff and the personal attention from Mr. Manish truly means a lot to us. Your recommendation is the best reward we could ask for. We hope to welcome you back to Dharamshala again very soon! Warm regards Chandresh - Team Katson Group

Hotel Katson Castle has replied on Thu Apr 10 18:45:37 IST 2025

Dear Shahana, Thank you for your wonderful feedback! We’re thrilled to know that you had an exceptional stay at Hotel Katson Castle and enjoyed the scenic beauty, gracious service, and plush rooms. Your kind words and recommendation mean a lot to our entire team. We look forward to welcoming you back for another memorable experience in Dharamshala! Warm regards Chandresh - Team Katson Group

Hotel Katson Castle has replied on Thu Apr 10 18:48:02 IST 2025

Dear Bhavika, Thank you so much for your kind and detailed feedback! We’re truly delighted to hear that your experience at Hotel Katson Castle was wonderful and that our team could make your stay comfortable and memorable. From the late-night check-in assistance to ensuring baby food and meeting all your requirements, it's always our goal to go the extra mile for our guests. We’re also happy you enjoyed the cleanliness and hygiene of the pool, gym, and play area, as well as the smooth check-out process and the scenic beauty that surrounds our property. Your appreciation for our restaurant preparations and welcoming staff means a lot to us. Thank you once again for choosing us. We hope to host you and your family again soon for another memorable getaway in Dharamshala! Warm regards Chandresh - Team Katson Group

Hotel Katson Castle has replied on Mon Nov 11 16:47:28 IST 2024

Dear Pappu Sah, Thank you for sharing your experience with us! We're so happy to hear that you enjoyed the breathtaking sunset from the machan. Our location truly offers some of the most spectacular views, and it’s wonderful to know you made the most of it. We hope to welcome you again for another relaxing and memorable stay. If there’s anything else we can do to make your next visit even better, don’t hesitate to let us know!

Hotel Katson Castle has replied on Mon Nov 11 16:48:53 IST 2024

Dear Riya, Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us. It's great to know that our team made your stay enjoyable and that you were able to take full advantage of our gym facilities, as well as the food and spectacular views. We look forward to welcoming you back to Katson Castle Dharamshala for another memorable stay. If there's anything else we can do to enhance your next visit, feel free to let us know.

Hotel Katson Castle has replied on Mon Nov 11 16:50:03 IST 2024

Dear Gaurav, Thank you for your kind words! We're delighted to hear that you enjoyed the beautiful views, relaxing environment, and our well-maintained rooms. Our staff takes great pride in ensuring that guests feel welcomed, and we're glad that it made a positive impression. We look forward to hosting you again and providing another memorable experience.

Hotel Katson Castle has replied on Tue May 28 13:29:58 IST 2024

Dear Sir, Thank you for taking out time to share your experience with us. We're delighted that we could ensure a comfortable stay during your visit and will be looking forward to welcoming you back to Katson Hotels. With Regards Team Katson

Hotel Katson Castle has replied on Fri May 17 13:01:25 IST 2024

Dear Vikas Kabra, Greetings from Katson Castle Mcleodganj ! Thank you so much for your kind words.We're thrilled to hear that you had a beautiful and memorable stay with us at The Katson castle naddi mcleodganj upper dharamshala. It's wonderful to know that our staff at the reception provided you with a warm welcome and all the necessary information to make your stay enjoyable.Our team strives to ensure that our guests have everything they need for a comfortable stay. We appreciate your feedback and will certainly take it into consideration as we continue to improve our guests' experiences. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for another wonderful stay at The Katson Castle Naddi Mcleodganj. Thank you! Warm regards

Hotel Katson Castle has replied on Fri May 17 13:05:17 IST 2024

Dear Amandeep Singh, Greetings from Katson Castle Mcleodganj ! Thank you so much for your kind words.We're thrilled to hear that you had a beautiful and memorable stay with us at The Katson castle naddi mcleodganj upper dharamshala. It's wonderful to know that our staff at the reception provided you with a warm welcome and all the necessary information to make your stay enjoyable. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for another wonderful stay at The Katson Castle Naddi Mcleodganj. Thank you! Warm regards

Hotel Katson Castle has replied on Mon Apr 22 18:09:09 IST 2024

Dear Navneet Kumar, Greetings from Katson Castle Mcleodganj! Thank you for taking the time to tell us about your experience at the Katson Castle Naddi I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the Katson Castle Naddi (Mcleodganj ) we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you! Warm regards, Manish Thakur General Manager

Hotel Katson Castle has replied on Mon Nov 11 16:51:11 IST 2024

Dear Bikram, Thank you for your valuable feedback. We're thrilled to hear that you enjoyed the view and location of the hotel. We sincerely apologize for the inconvenience caused regarding hot water availability and assure you that we are addressing this issue to ensure a more comfortable stay for our future guests. We hope to welcome you back and provide you with an even better experience next time.

Hotel Katson Castle has replied on Fri Jan 19 13:52:13 IST 2024

Dear Dalbag, Thank you for sharing your feedback, and we sincerely apologize for any inconvenience you faced during your stay due to the hot water issue. We understand the importance of a comfortable and hassle-free experience, and we regret that we fell short of meeting your expectations in this regard. Our team is actively looking into the matter to identify and rectify the hot water issue promptly. Please be assured that we take such concerns seriously, and we are committed to ensuring that our guests have a positive experience. We hope to have the opportunity to serve you again in the future and provide you with an improved experience.