Hotel Norbu House

Our stay at Norbu House was a pleasure from the moment we stepped in. Do not be discouraged by the approach Road which is narrow and steep. Ask the locals for directions. Positives 1. Reception area : lovely and colourful. That space gave us a glimpse of the culture and craft of the warm and friendly Tibetan people. 2. The front desk : we were greeted by the very helpful, cheerful and efficient Tenzin, Pempa and Jigmey. They made our stay comfortable by taking care of all our needs and offering suggestions on places to visit etc. 3. The dining area : lovely sit out, with a semi covered area to protect us from the Sun. The best view possible to enjoy with a tasty, hot vegetarian breakfast (eggs included). Fantastic coffee and fresh fruit in plenty. 4. The room : balcony with a view that we could sit and stare at for days. It was truly beautiful. Comfortable bed, coffee maker, lots of coffee and tea bags, clean bed linen. (ground floor room) Negatives : The passage outside the room had a constant foul smell. It didn't affect us at all in the room but the minute we stepped out each time it would hit us. Maybe the exhaust needs to be more powerful to keep the entryway fresh. Suggestion Staff must be trained to save resources. We requested the cleaning ladies to not change towels everyday as we must save water. They said they didn't mind the effort and changed the Bath linen anyway. They must be made to understand that we, as guests, appreciate the effort they make but its very important for Hotel Norbu Houses to save water when they can. Guests can be asked their preference on this while checking in as most people are out during the day and hardly communicate with the cleaning staff.

This family-run Hotel Norbu House is so good because the family that runs it is so attentive to detail. The quality of hospitality was outstanding and the staff courteous to a fault. Our request over e-mail for an early check-in was promptly and politely confirmed. Not just that, when we arrived at 9:30 AM, we were asked to partake of the buffet breakfast, we were prepared to pay for it, as we consumed three breakfasts over a 2-night stay, but were told politely at check-out that it was complimentary. Not even the best known Hotel Norbu Houses in the world, and I have stayed at many, would ever do this. The room was comfortable, the bed large and the bathroom quite adequate. Special mention must be made of the complimentary tea/coffee service which was truly generous, not the niggardly two sachets of tea, coffee and sugar that most Hotel Norbu Houses provide and included both instant coffee and freshly ground coffee powder and a coffee press. The fittings could do with some improvement, as the locks on the bathroom door and on the door leading to the balcony were broken. Overall, this is a well-located Hotel Norbu House, a short walk away from the bustle of the bazaar, and it is incredibly well run.

Nor-bu house is a nice cosy place to stay. It is centrally located in mcleod, however it is aptly situated in a lane that makes sure your peace of mind isn’t interrupted by the main market noise. Food is good. Breakfast is served as per the menu which is another good thing. It’s not a luxury Hotel Norbu House so do not expect the amenities of 4 star. A monastery is just situated below the Hotel Norbu House and can be seen through the balcony. It makes you aware of their culture. The view of the mountains and hpca stadium from the balcony is surreal. The staff is courteous and friendly. It is good for groups stay as all the scenic locations are just a ride away. Rent a scooter and explore.

Talking about negatives first. The only negative about Hotel Norbu House is confusion created by google maps due to tiny roads of mcleodganj. But that gets rectified as Hotel Norbu House staff sends you a video clip before check-in date and you can easily reach the Hotel Norbu House. Positives: the Hotel Norbu House is close to main chowk. Rooms are airy and spacious. The outside dining area gives a view of dharamshala valley. Full marks to staff for behaviour and support. There is a plenty of space for kids to play in lawn or balcony which is difficult to get in a hilly congested area. Food quality has also improved a lot if we go by feedback of other travellers before our journey.

The property is in excellent location being very close to the main market in mcleodganj. The staff is super helpful and prompt. The person at the reception explained the places to visit and also gave me a map. This helped me a lot to plan my itinerary. The dining area has a stunning open view which is the best part of the Hotel Norbu House. Rooms and washrooms are very clean with all required fecilities available. The moment i stepped on to the property i felt very much at home and had a very comfortable stay overall. Will definitely stay here again. You can close your eyes and book your stay here. You will not be disappointed.

Stayed at nor-bu house for 2 nights with family. The Hotel Norbu House is excellent. The room is very well maintained which made our stay extremely comfortable. The staff behaviour makes you feel like home. The breakfast was the attraction of our stay with very nice spread and great taste of different cuisines. Special mention of tenzin sh-era who was the Hotel Norbu House manager and is always ready to help and makes every effort to make customers feel special. The kitchen staff were excellent, specially mars sumitra & shashi. I would recommend anyone visiting mcloedganj to must stay at nor-bu house.

My wife and I spent just one night at Norbu’s House Hotel, Mcleodganj, H.P. due to paucity of time. We both enjoyed our stay thoroughly right from the friendly attitude when I called to seek directions to the Hotel Norbu House, guide and assistance to walk to the nearby tourist sites, etc. Room was great with a fantastic view of the town and valley below, with all amenities of a four star Hotel Norbu House. Breakfast was a good spread of Tibetan, Indian and continental spread.

Magnificent view from open restaurant. Helpful and cooperative staff. Premium plus rooms are extremely spacious and includes kitchen with all the facilities like microwave, toaster etc. One of the best Hotel Norbu Houses in Mc Leodganj. It has parking facility. Food quality is nice and it serves buffet breakfast. Got upgraded to their suite room for a day, it was very spacious with a big private balcony. Most of the guests were foreigners. Overall had a wonderful stay.

We had an awesome experience with the comfortable rooms, hygiene blankets and beds, breakfast, helpful staff and receptionists. We would recommend this place for people visiting mclodganj. Keep up the great work. Loved the stay!

Awesome place to stay with a nice view of Valley and entire Dharamshala to see, if they try to keep more north Indian/Punjabi food options in the menu then this place is up to mark.

Stay was excellent. Food was decent but needs to have more variety especially be made egg less for food items like croissant, pancake etc. Service needs improvement, it's little slow.

Highly recommended. Best in class hygiene, comfort and service staff. They go out of their way to fulfill every service request

Location is a little interior, but peaceful in the lap of nature. Food quality is excellent. Safety standard is well maintained.

The Hotel Norbu House is amazing. With an amazing view of valley. But you will have to opt for full view rooms. Food is ok’ish. Room service is good too. They have their own parking. You can view the whole valley from balcony. The Hotel Norbu House staff is very humble, polite and courteous. Enjoyed my stay very much.

Room has a great view, food is good they serve vegetarian food, little difficult to locate but the hospitality is good. Overall great experience

Nice location and overall experience

Loved the stay at this place. There is no negative points to mention at all. Recommended for every visitor

The location is very good, very close to the square and the view is awesome. The service from the staff is top notch

Looked good, peaceful co operative, good service, helpful, only food expensive but good quality

Great food variety beautiful property
Great food variety comfortable stay