Super Hotel O Gokul Grand Near SR Nagar Police Station

Most of the staff were unprofessional. My room cleaning was poor with PAN spitting spots. No hand towels were provided. No hangers. No hot water. Even I asked for warm drinking water, they denied to provide. Also, a few rooms are under renovation with terrible sound.

The room was spotlessly clean and the bed was incredibly comfortable, and the staff were always friendly and helpful.

It's good hotel but staff is lazy. No cleanliness due to rain. No hot water. No proper maintenance.

very bad service bad experience.............not word to say anything................................

Plz. Remove this hotel from MMT this hotel ia bugged and its worst then lodge . Room is very very dirty and staf is very rude for teo they gove one small water bottle and its very expensive. To save your brans and image you have to remve this from ur MMT immediately. I am adding random images as i do not have any images.

Room are ok and staff are very friendly and u got. But for minimum rage it is good, room service was good

Find through MMT, Complementary Breakfast not Provided...Assistance is Good but no room service or anything there..

Very bad experience to stay. Reception staff was very rude and annoyed when i ask him for morning breakfast he straight forward please speak to make my trip. This js not the way we expect response. Please refund the money as i booked with breakfast and hotel doesn't provide me this

I stayed here for 4 days. The bathroom was smelly, which I got used to in 2 days. Hot water was a problem which was sorted in 2 days. There is no restaurant attached. However there are eateries closeby. Staff could have been more polite. Not a great stay. Book if you can’t find anything else!

1. When i booked, it indicated that breakfast was complimentary, but it was not provided. 2. I reserved a room for two days, but there was no cleaning service during my stay. 3. The washroom and bathroom were not clean. 4. There was nothing outside the bathroom for washing our feet. 5. There was only one hindi channel, zee business, which stopped working on the second day. 6. There was no complimentary kettle available for making tea or coffee. 7. The wi-fi was not functioning properly; it connected but did not work at all.

I booked room for 2 persons for two nights and it was a one day prior booking even though i was kept waiting for 10 minutes for cleaning my room. Then i received confirmation to go to room but when when i went to my room it was still not ready. Any how they gave me room where tv was not working and no water facility the i gave a complaint then they replaced tv but took time to repair water fittings. Any how next day morning it was really pathetic as i have to go out then same water problem was continued then they sent me to another room to use restroom that to a dipartured room not cleaned. Then they changed my room to different floor where again tv was not working and room was very unpleasant with smoking smell which i really hate. And i fed up by giving complaints and survived for one night and checked out. The most important thing i forgot is my booking plan was included with breakfast for two days but they den-aid it they says the breakfast plan has been stopped since a long time, but i don't know if the stopped breakfast plan why will the charge it in #makemytrip

The atmosphere was warm and inviting. Our stay was nice.

Basic comforts, fast service, and clean rooms. A simple, fulfilling stay that provides affordability and good value.

There's a relaxed vibe and the staff is friendly. Clean environment. Very relaxing stay.

I would like to say that our recent stay at this hotel was very good and very comfortable & the staff was amazing.

Room is good with good ac. They didn't provide hot water. It was horrible to use hot water for bath in this rainy season. Room service was not good

Took booking with breakfast and denied at the time of check-in. Not up to mark and not worth of money

A delightful stay indeed! the hotel's charm and comfort were remarkable.

Impressive service! They pay attention to every detail for a delightful stay .

Everything was good about room including hygiene and safety except air conditioner temperature auto regulated no manual option given.