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Hotel O Knight Inn

0123401234
Hotel O Knight Inn
Room
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About Property

Heading for a business trip anytime soon? Being a corporate traveler, you must have checked into countless receptions and have b ...Read more

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2.7
Average(140 RATINGS)
Demseiñ-Ïong

Demseiñ-Ïong

10 minutes walk to Shillong O A Railway Station

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 11 AM

Check-in date
Check-out date
Rooms, Guests

Hotel O Knight Inn Location

location iconLocation rated 2.8 by guests

What guests said

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Guests appreciated the property's peaceful surroundings, though many noted its distance from the main market (Police Bazaar), requiring additional taxi costs. Some found it difficult to locate, with claims of misleading location descriptions. While a few enjoyed the quieter location, others described it as unsafe and inconvenient, especially for solo female travelers. Overall, the location received mixed reviews, highlighting its separation from key areas and accessibility challenges.

Property Rules at Hotel O Knight Inn

Check-in: 12 PM Check-out: 11 AM
  • Primary Guest should be atleast 18 years of age.
  • Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
  • Pets are not allowed
  • Must Read Rules
  • Guest Profile
  • ID Proof Related

User Rating & Reviews

  • everyone
  • group
  • couple
  • solo
  • family
2.7
Average

140 Ratings

excellent
10%
very good
21%
average
22%
poor
19%
bad
29%

Last 10 Customer Ratings (Latest First)

  • 2
  • 3
  • 2
  • 1
  • 1
  • 4
  • 4
  • 3
  • 5
  • 3

Rating Categories

  • Location2.8
  • Cleanliness3.1
  • Room3.2
  • Food3.2
  • Hospitality3.0
  • Value For Money2.9
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We are using generative AI to show you summarised user review

Review Summary

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The property boasts a few positive mentions for its clean rooms, cooperative staff, and tasty food. The management is appreciated for their caring service. However, several reviews highlight serious issues like poor cleanliness standards, slow food service, and inadequate amenities. The location is often described as inconvenient, being far from the main market and difficult to access. Overall, while it offers some decent facilities, significant improvements are needed in various aspects.

1.0

Services of hotel

surajit.

The services of hotel is very disgusting. Pillow covers, bad sheet, blanket was very dirty. No dustbin provided in the bathroom. Only one towel provided among two person. Tv, telephone connection was not working food was not provided on time. Repeated follow up were required for providing food. Required food could not provided due to making food for online service. However one day complementary breakfast not provided. The behaviour of the manager not good even not taken care of our requirement. Overall very bad hotel for staying for tourist. Such a disgusting hotel.

Travel Month: May 2023

Room: Classic

4.0

Budget friendly

ashimananda h.solo

Stayed for two nights the guy who did room service is really friendly. Had some issues with the check-in but MMT has solved the issue within 30 minutes.

Travel Month: Dec 2019

Room: Classic (2X)

  • user photos

Hotel O Knight Inn has replied on Fri Dec 13 16:39:48 IST 2019

Hi, Ashimananda! Delighted to See you liked our services. Keep this love coming) regards, Poorav!

4.0

Excellent

agnel m.couple

Hotel is in a very convenient location. The Rooms are clean and tidy. Hotel Staff is helpful. Food available is also tasty. Overall a good experience.

Travel Month: Sep 2019

Room: Classic (2X)

Hotel O Knight Inn has replied on Mon Sep 16 18:45:40 IST 2019

Thank you for sharing your seamless experience, Agnel! We'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Navneet.

1.0

Worst Hotel. Bad experience. Indifferent staff

pranjal c.solo

This is Hotel is the worst one. Staff are terrible. Front desk guys were worst and indifferent. Rooms are worst quality. Gyser is not working. Guys don't book this Hotel at all. Even the wifi is worst.

Travel Month: Aug 2019

Room: Classic (2X)

Hotel O Knight Inn has replied on Tue Sep 03 19:22:16 IST 2019

Hi, Pranjal! We re extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Swarna

3.0

Average Stay

dipanjal s.group

Average.

Travel Month: Aug 2019

Room: Classic (2X)

Hotel O Knight Inn has replied on Thu Aug 29 19:20:58 IST 2019

Hi, Dipanjal! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued customers like you. Regards, Amit

4.0

Cashless problem

deepak b.couple

The reception counter has not provided the cashless benefit so I'm not happy.

Travel Month: Aug 2019 (3-Night Stay)

Room: Classic (2X)

Hotel O Knight Inn has replied on Thu Aug 29 19:14:25 IST 2019

Hey Deepak, we appreciate your valuable comments. Happy to know that you liked our services. Thanks a lot for staying with us. Looking forward to hosting you soon) regards, Amit

1.0

Hotel

lopez m.couple

Very bad reception, make us wait for more than an hour though we are so tired of traveling. Expensive foods, very small room as well as dirty room and bathroom, no towel and dirty pillow. First time ever experience this situation in this hotel. Never going back to this hotel.

Travel Month: Aug 2019

Room: Classic (2X)

Hotel O Knight Inn has replied on Thu Aug 29 19:09:37 IST 2019

We are so disappointed to hear such kind of experience, Lopez! Being a visitor, we do realize how team it feels in such circumstances, however, we ve shared the feedback to our relevant immediately to rectify the issue. Hope to serve you better in future. Regards, Navneet

5.0

Peaceful

geetamoni s.couple

The location was outskirt, so it's peaceful and the food was good.

Travel Month: Jul 2019 (3-Night Stay)

Room: Classic (2X)

Hotel O Knight Inn has replied on Fri Aug 02 06:39:59 IST 2019

Appreciate your feedback, Geetamoni Sonowal! Please share your views in the future as well. We would love to be your host again soon) regards, Rahul

2.0

Poor Stay

pradip b.group

Though its located in the right place, the staff of the hotel is not cooperative, ordered food given after 3 hours and even was not satisfied with the food.

Travel Month: Jul 2019

Room: Classic (2X)

Hotel O Knight Inn has replied on Mon Aug 05 14:48:51 IST 2019

Sorry for the discommode, pradip! Thanks for notifying us and will surely work towards better guest experience in the future. Regards, Rahul

5.0

Good

parashar s.couple

It's good experience with the Hotel Knight Inn.

Travel Month: May 2019

Room: Classic (2X)

Hotel O Knight Inn has replied on Fri May 24 09:52:05 IST 2019

Thank you for sharing your seamless experience, Parashar Sharma! We'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Pravin

1.0

Good service but some shortcomings

saurav k.solo

Service good but electricity got disconnected at midnight and did not return for couple of hours

Travel Month: May 2019

Room: Classic (2X)

Hotel O Knight Inn has replied on Thu Jun 13 09:40:33 IST 2019

Sorry for the hassle you faced, We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards.

3.0

Stay at Shillong

narayan.family

It's OK for the stay could have been better need for improvement exists. The room was spacious but food needs much improvement and have to be much more efficient for convenience of travellers going from all parts of The country.

Travel Month: May 2017

Room: Super Deluxe Room

4.0

Overall good hotel for business trip

pardeep.group

Overall good hotel for business trip and family. Good to stay there. Staff also very polite, respectful and regards the customer. I am going to stay again and will recommend other for this Hotel experience in Hotel.

Travel Month: Mar 2017

Room: Deluxe Room

5.0

It was a pleasant stay

vivek.couple

I went to that place with my wife and was happy to see the place and it's services that they were providing. The room was good and clean as shown in the photo. The food was also delicious. Only thing which I was worried about was the parking place of my car which seems to be a bit risky, but my overall experience of staying here in this hotel was a good one.

Travel Month: May 2017

Room: Deluxe Room

1.0

Wastage of money-Bad experience

bipul b.family

At first I would like to tell to "Makemytrip" that the picture as shown in makemytrip booking picture during booking, that rooms has not yet been allotted. Room service is very poor, location is far away from the main bazar. Poor quality of foods. Staff behavior is not so good. I would like to mention to makemytrip not to suggest to the "amm janta' to these type of costly hotels. Now I am feeling very bad experience. Request to Makemytrip to return my money back.

Travel Month: Jun 2017

Room: Deluxe Room

5.0

Good Hotel. Worth for money.

rohit p.couple

Reasonably Good. Staff was courteous. Prompt service is the best thing of the hotel. Cleanliness was up to mark. Room was tidy. Worth to stay and value for money. I will recommend to all to have a positive option for the hotel to stay whenever visit Shillong.

Travel Month: Apr 2017

Room: Deluxe Room

3.0

Good Room but vegetarian food not good

abhishek s.couple

Room was good. Service was good too. Location is not that beautiful. Food for vegetarian not good. Toilet needs improvement. Overall it was average. Bread toast were very hard in breakfast. No good restaurant nearby specially tough for vegetarian.

Travel Month: May 2017

Room: Super Deluxe Room

5.0

Superb Service and Rooms

nurul h.group

Excellent rooms, Rooms are big and comfortable. Housekeeping service was also satisfactory. We go there with our group along with family members, The location and the service amaze us to come again next time. Thanks to Make My Trip for this Hotel. Also Thanks to Hotel Staff. If we go there again, we will trying to book this hotel again.

Travel Month: May 2017

Room: Deluxe Room

2.0

Service very poor

atul.group

Service very poor. Water supply not available in the bathrooms. Room service very bad. Quality of food also very bad. Only room is good. Service timing also very bad. Location is quite OK. Water heater is not in working condition. After complaining no action taken by the hotel authority.

Travel Month: Mar 2017

Room: Deluxe Room

4.0

Value For Money

vinay.family

Value for Money Hotel. Room was clean. Food was very Tasty. Staff was very Good. Specially The Manager was very Caring. The owner was personally taking care of the customers. From my side 4. 5/5 rating

Travel Month: May 2017

Room: Deluxe Room

Hotel O Knight Inn Other Details

Questions & Answers - When Booking Hotel O Knight Inn

Q: What are the Check-In and Check-Out times of Hotel O Knight Inn, Shillong?

A: Check-In Time: 12 PM
Check-Out Time: 11 AM. Early check-ins and late check-outs are subject to availability

Q: What are the customer ratings for Hotel O Knight Inn?

A: The overall rating for Hotel O Knight Inn stands at out of 5, as reviewed by 0 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

Q: Any options for booking on partner website?

A:

You can explore Hotel O Knight Inn on our partner website www.goibibo.com

Q: How many types of rooms are available at Hotel O Knight Inn in Shillong?

A: At Hotel O Knight Inn, we offer 1 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: How far is Hotel O Knight Inn from the city center ?

A: From City Center its 2.4 kms away.

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Planning to Book Hotel O Knight Inn ? Get inspired by Popular Reviews

It was a pleasant stay

Vivek

5

I went to that place with my wife and was happy to see the place and it's services that they were providing. The room was good and clean as shown in the photo. The food was also delicious. Only thing which I was worried about was the parking place of my car which seems to be a bit risky, but my overall experience of staying here in this Hotel O Knight Inn was a good one.

Superb Service and Rooms

Nurul Hasan

5

Excellent rooms, Rooms are big and comfortable. Housekeeping service was also satisfactory. We go there with our group along with family members, The location and the service amaze us to come again next time. Thanks to Make My Trip for this Hotel. Also Thanks to Hotel Staff. If we go there again, we will trying to book this Hotel O Knight Inn again.

Good Hotel. Worth for money.

Rohit Parakh

5

Reasonably Good. Staff was courteous. Prompt service is the best thing of the Hotel O Knight Inn. Cleanliness was up to mark. Room was tidy. Worth to stay and value for money. I will recommend to all to have a positive option for the Hotel O Knight Inn to stay whenever visit Shillong.

Overall good hotel for business trip

Pardeep

4

Overall good Hotel O Knight Inn for business trip and family. Good to stay there. Staff also very polite, respectful and regards the customer. I am going to stay again and will recommend other for this Hotel experience in Hotel.

Good

Parashar Sharma

5

It's good experience with the Hotel Knight Inn.

Budget friendly

Ashimananda Hajong

4

Stayed for two nights the guy who did room service is really friendly. Had some issues with the check-in but MMT has solved the issue within 30 minutes.

Peaceful

Geetamoni Sonowal

5

The location was outskirt, so it's peaceful and the food was good.

Cashless problem

Deepak Bhagat

4

The reception counter has not provided the cashless benefit so I'm not happy.

Value For Money

Vinay

4

Value for Money Hotel. Room was clean. Food was very Tasty. Staff was very Good. Specially The Manager was very Caring. The owner was personally taking care of the customers. From my side 4. 5/5 rating

Excellent

Agnel Mathew

4

Hotel is in a very convenient location. The Rooms are clean and tidy. Hotel Staff is helpful. Food available is also tasty. Overall a good experience.

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