Hotel O Knight Inn

The services of hotel is very disgusting. Pillow covers, bad sheet, blanket was very dirty. No dustbin provided in the bathroom. Only one towel provided among two person. Tv, telephone connection was not working food was not provided on time. Repeated follow up were required for providing food. Required food could not provided due to making food for online service. However one day complementary breakfast not provided. The behaviour of the manager not good even not taken care of our requirement. Overall very bad hotel for staying for tourist. Such a disgusting hotel.

Stayed for two nights the guy who did room service is really friendly. Had some issues with the check-in but MMT has solved the issue within 30 minutes.

Hotel is in a very convenient location. The Rooms are clean and tidy. Hotel Staff is helpful. Food available is also tasty. Overall a good experience.

This is Hotel is the worst one. Staff are terrible. Front desk guys were worst and indifferent. Rooms are worst quality. Gyser is not working. Guys don't book this Hotel at all. Even the wifi is worst.

Average.

The reception counter has not provided the cashless benefit so I'm not happy.

Very bad reception, make us wait for more than an hour though we are so tired of traveling. Expensive foods, very small room as well as dirty room and bathroom, no towel and dirty pillow. First time ever experience this situation in this hotel. Never going back to this hotel.

The location was outskirt, so it's peaceful and the food was good.

Though its located in the right place, the staff of the hotel is not cooperative, ordered food given after 3 hours and even was not satisfied with the food.

It's good experience with the Hotel Knight Inn.

Service good but electricity got disconnected at midnight and did not return for couple of hours

It's OK for the stay could have been better need for improvement exists. The room was spacious but food needs much improvement and have to be much more efficient for convenience of travellers going from all parts of The country.

Overall good hotel for business trip and family. Good to stay there. Staff also very polite, respectful and regards the customer. I am going to stay again and will recommend other for this Hotel experience in Hotel.

I went to that place with my wife and was happy to see the place and it's services that they were providing. The room was good and clean as shown in the photo. The food was also delicious. Only thing which I was worried about was the parking place of my car which seems to be a bit risky, but my overall experience of staying here in this hotel was a good one.

At first I would like to tell to "Makemytrip" that the picture as shown in makemytrip booking picture during booking, that rooms has not yet been allotted. Room service is very poor, location is far away from the main bazar. Poor quality of foods. Staff behavior is not so good. I would like to mention to makemytrip not to suggest to the "amm janta' to these type of costly hotels. Now I am feeling very bad experience. Request to Makemytrip to return my money back.

Reasonably Good. Staff was courteous. Prompt service is the best thing of the hotel. Cleanliness was up to mark. Room was tidy. Worth to stay and value for money. I will recommend to all to have a positive option for the hotel to stay whenever visit Shillong.

Room was good. Service was good too. Location is not that beautiful. Food for vegetarian not good. Toilet needs improvement. Overall it was average. Bread toast were very hard in breakfast. No good restaurant nearby specially tough for vegetarian.

Excellent rooms, Rooms are big and comfortable. Housekeeping service was also satisfactory. We go there with our group along with family members, The location and the service amaze us to come again next time. Thanks to Make My Trip for this Hotel. Also Thanks to Hotel Staff. If we go there again, we will trying to book this hotel again.

Service very poor. Water supply not available in the bathrooms. Room service very bad. Quality of food also very bad. Only room is good. Service timing also very bad. Location is quite OK. Water heater is not in working condition. After complaining no action taken by the hotel authority.

Value for Money Hotel. Room was clean. Food was very Tasty. Staff was very Good. Specially The Manager was very Caring. The owner was personally taking care of the customers. From my side 4. 5/5 rating