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- 3 Star Hotel in Kolkata
- Hotel O Nilay Guest House, Kolkata
Hotel O Nilay Guest House
About Property
Heading for a business trip anytime soon? Being a corporate traveler, you must have checked into countless receptions and have b ...Read moreAmenities
- Air Conditioning
- Free Wi-Fi
- Housekeeping
- + More Amenities
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Average(49 RATINGS)
Behala
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
Hotel O Nilay Guest House Location
What guests said
Guests praised the location for being calm and peaceful, situated between D.H. Road and Jam-es Long Sarani, away from traffic noise. It offers a great setting for relaxation and is near a small museum, making it a convenient spot for leisure activities. Many found it well-positioned for a comfortable stay, highlighting that the area adds to the overall pleasant experience.
Property Rules at Hotel O Nilay Guest House
Check-in: 12 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Average
49 Ratings, 30 Reviews
Last 10 Customer Ratings (Latest First)
- 1
- 5
- 3
- 1
- 1
- 4
- 4
- 1
- 1
- 1
Review Summary
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Guests appreciate the food quality and the well-behaved and helpful staff at the property. The location is praised for being quiet and peaceful, perfect for relaxation, with a nearby museum for entertainment. However, there are complaints about extra charges, cleanliness issues, and poor management experiences. Some guests found it difficult to find the property due to lack of signage.
Sort by:
Latest first
1.0
Terrible Stay
suvadeep m.
They didn't accept mmt booking as was 25min late..and theya charges extra 1800 rupees
Room: Classic
3.0
they charges me extra
sumit d.couple
room was good but bed sheet and staff behavior was not so good. they charges me extra tell me my booking not show in their app
Room: Classic
1.0
Terrible Stay
riya m.
When i reached in location there is no hotel. I want my refund. Im trying to call them but number also fake
Room: Classic
1.0
Terrible Stay
sk m.
I booked through make my trip and when i was there for check in, they denied to offer me rooms as they have not received any confirmation from make my trip. I forced to pay cash and checked in the same hotel as there is no other options.
Room: Classic
1.0
Terrible Stay
ashish j.business
1. Room not as per photo. 2. Tv remote not available. 3. Ac remote not available. 4. Bathroom no have heater. 5. Building is dirty
Room: Classic
3.0
Average Stay
aritra r.couple
Varun room was good staff behaviour is average ac is working properly but this hotel is not safe for couple
Room: Classic
1.0
Worst experience
sauarabh m.business
businessWorst management. They asked me for extra 500rs and cheated even when i booked room on mmt. Staff was super rude. Worst experience.
Room: Classic
4.0
Bad booking experience from mmt.
sourabh m.family
The staff of the hotel was good and cooperative but had a bad experience with mmt. I booked the hotel 3-4 days before the stay. Paid the whole amount in advance but the hotel dint receive any kind of booking from their end. Was standing at the reception with family for more than 15 minutes. After having argument with mmt. They sent my booking to hotel. And finally i checked in.
Room: Classic
1.0
Terrible Stay
arik n.couple
Very bad behaviour don’t come this hotal extra amount with booking charge me pls don’t come
Room: Classic
1.0
Terrible Stay
amit d.
Denied check in
Room: Classic
3.0
Property Review
arindam b.family
familyExtremely difficult to find out the building. There is no signage anywhere near the property. Even if you are standing infront of it there is no way to know that it's a OYO property. I haven't tasted the food,so can't comment. Not much of hygiene maintained here. The Linens are dirty and torn. I must admit that the staffs are polite and helpful. That's a great scoring point
Room: Classic (2X)
3.0
Overall average stay and excellent food
debjyoti b.
couple
coupleThe only thing good about this place is the food. It tastes good.
Room: Classic (2X)
Hotel O Nilay Guest House has replied on Fri Oct 22 16:32:51 IST 2021
Hi, debjyoti! thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! regards, amelia.
4.0
Good Stay
rajeev p.solo
Decent hotel to stay in behala.
Room: Classic (2X)
Hotel O Nilay Guest House has replied on Fri Oct 22 16:32:52 IST 2021
Hi, rajeev pankaj! your kind words of appreciation always motivate us. We wish you an amazing day ahead! regards, palak!
4.0
Food
premanand d.couple
Staff behavior and food quality is good
Room: Classic (2X)
5.0
Peaceful stay, value for money
jnanamay d.solo
Location is great, in between d. H. Road & jam-es long sarani. So no noise of vehicles at all. Great place for relaxing. There is a small museum nearby for time pass. Food was tasty. Room service was good. Well behaved staff.
Room: Classic (2X)
Hotel O Nilay Guest House has replied on Fri Apr 02 07:24:46 IST 2021
Hi, jnanamay das! thank you so much for rating us positively) looking forward to your continuous love and support to your next visit. Do share your views in the future as well. Regards, rachit
5.0
Peaceful stay, value for money
jnanamay d.solo
Location is great, in between d. H. Road & jam-es long sarani. So no noise of vehicles at all. Great place for relaxing. There is a small museum nearby for time pass. Food was tasty. Room service was good. Well behaved staff.
Room: Classic (2X)
Hotel O Nilay Guest House has replied on Thu Apr 01 07:40:58 IST 2021
That's what we love to hear, jnanamay das! give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, hemant
5.0
Peaceful stay, value for money
jnanamay d.solo
Location is great, in between d. H. Road & jam-es long sarani. So no noise of vehicles at all. Great place for relaxing. There is a small museum nearby for time pass. Food was tasty. Room service was good. Well behaved staff.
Room: Classic (2X)
Hotel O Nilay Guest House has replied on Thu Apr 01 07:40:58 IST 2021
Glad to see that you have rated us positively, jnanamay das! we will keep delighting our guests and promise to keep service standards high whenever you stay next with us. Regards, vishal
5.0
Peaceful stay, value for money
jnanamay d.solo
Location is great, in between d. H. Road & jam-es long sarani. So no noise of vehicles at all. Great place for relaxing. There is a small museum nearby for time pass. Food was tasty. Room service was good. Well behaved staff.
Room: Classic (2X)
Hotel O Nilay Guest House has replied on Thu Apr 01 07:40:58 IST 2021
Thanks for sharing your amazing feedback, jnanamay das! do give us more chances to delight you in the future as well. Regards, rahul
5.0
Peaceful stay, value for money
jnanamay d.solo
Location is great, in between d. H. Road & jam-es long sarani. So no noise of vehicles at all. Great place for relaxing. There is a small museum nearby for time pass. Food was tasty. Room service was good. Well behaved staff.
Room: Classic (2X)
Hotel O Nilay Guest House has replied on Thu Apr 01 07:40:58 IST 2021
Glad to hear your review, jnanamay das. We are so happy that you loved our services. Keep sharing your views with us and we will strive to meet your expectations. Looking forward to your pleasant stay with us in the future. Have a great day! regards, rachit
5.0
Peaceful environment, value for money
jnanamay d.solo
Location is great, in between d. H road & jam-es long sarani. So no noise of vehicles at all. Calm & peaceful. Good place for relaxing. There is a small museum nearby to pass time. Food is tasty. Room service is good. Staff are well behaved.
Room: Classic (2X)
Hotel O Nilay Guest House has replied on Sun Mar 28 07:31:06 IST 2021
Appreciate your positive rating, jnanamay das. We do take pride in catering to our guest's needs the best way we can. Keep this love coming ) regards, rachit
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