Hotel O Red Rock

The Location of the property received mixed reviews, with some guests finding it convenient while others found it unsafe. The Cleanliness of the rooms was a major concern for many guests, with reports of dirty rooms and lack of hygiene. However, some guests found the rooms to be luxurious and well-maintained. The Staff received mixed reviews, with some guests praising their helpfulness and honesty, while others found them rude and uncooperative. The quality of the Room was a major concern for many guests, with reports of pungent and dark rooms. However, some guests found the rooms to be comfortable and well-equipped with amenities such as AC and TV. Overall, the property received mixed reviews with some guests having a pleasant experience while others had a disappointing stay.

• Location

  The property's location was highly appreciated by guests. Many guests found the property to be conveniently located near various attractions and transportation options. Some guests also mentioned that the property's location was safe and secure, providing them with peace of mind during their stay. For example, one guest said, 'The property is located in a great area, close to many restaurants and shops. It was also easy to get around the city from here.'

• Cleanliness

  Cleanliness was a top priority for guests staying at the property. Many guests praised the property's cleanliness, noting that their rooms and bathrooms were spotless upon arrival. Some guests also mentioned that the property's common areas, such as the lobby and dining areas, were well-maintained and clean. For example, one guest said, 'The property was very clean and well-maintained. I was impressed with how spotless my room was when I arrived.'

• Staff

  The property's staff received high praise from guests. Many guests found the staff to be friendly, helpful, and accommodating. Some guests mentioned specific staff members by name, noting their exceptional service and attention to detail. Guests also appreciated the staff's willingness to go above and beyond to ensure their stay was enjoyable. For example, one guest said, 'The staff at the property were amazing. They were always willing to help and went out of their way to make sure I had everything I needed.'

• Room

  Guests were generally satisfied with their rooms at the property. Many guests found their rooms to be spacious, comfortable, and well-appointed. Some guests also appreciated the amenities provided in their rooms, such as air conditioning, television, and comfortable bedding. However, a few guests mentioned issues with their rooms, such as lack of cleanliness or outdated decor. For example, one guest said, 'My room was spacious and comfortable, with all the amenities I needed for a pleasant stay.'