HOTEL OM GRAND AND OM CONVENTION

The Room quality of the property is highly appreciated by guests. Service is prompt, friendly and helpful. The Value for money is reasonable for the location, but some guests find it a bit expensive. However, there are no refunds or rescheduling of dates once booked. Some guests find the property good for small functions, while others find it not suitable for marriages. The property is new, but some guests have faced issues with water and maintenance. Overall, guests have had a mixed experience, but the property has its positives.

• Room

  The rooms are spacious and comfortable with good amenities. However, some guests have reported issues with the bathrooms, such as yellow water and poorly cleaned commodes. The beds are hard and uncomfortable for some guests, but the AC works well. There is no telephone in the room to contact reception or housekeeping, which can be inconvenient. Overall, the rooms are decent but could use some improvements.

• Service

  The staff is friendly, helpful, and prompt in their service. Guests have reported feeling at home due to the excellent service provided. However, some guests have reported issues with the service, such as no room service or waiting for water service until late in the evening. Overall, the service is good but could use some improvements.

• Value for money

  The property is reasonably priced for its location, but some guests feel that the cost is high for the quality of the rooms and amenities provided. However, some guests feel that the property offers good value for money, especially for small functions or short stays. Overall, the value for money is subjective and depends on individual preferences.