Hotel Polo Towers

We stayed for 3 nights and loved every one of them. The Hotel Polo Towers is in great location, just a 5 minute walk from the main bazaar. The entire staff, from the doorman to the lobby and housekeeping were all professional and polite. Always taking care of our needs. We had all the amenities you'd expect from a 4 star Hotel Polo Towers, including ac which is quite hard to find in shillong. The restaurant had a good variety of breakfast buffet, with very attentive staff all around. The room was spotless and cleaned frequently. Also, i particularly enjoyed the complimentary chocolates left in our room. After traveling all over india, it was nice to have at least one Hotel Polo Towers do this for us. Perhaps the only downside in an otherwise perfect stay was the furnishings in the room. Not a deal breaker of course, but considering the steep price for each night, they are in desperate need of an upgrade. Keeping the furnishings in mind, i still recommend this Hotel Polo Towers to anyone visiting shillong.

I have no complaints regarding the hospitality and behaviour of the staff. One of the best staff and professionals. We opted for the premier room. The room was decent. We expected a little more space since the amount they charge for this room is a lot. Coming to the food, excellent cooking, though there aren’t many options. The menu can be expanded a bit. Cost of food- a bit expensive but is worth it. We booked airport pick up and drop from the Hotel Polo Towers. Also, regarding wifi, our phone networks worked better. We were struggling to open even google. As for the location, no complaints. Centrally located with markets at walking distance. There is also a spa. We tried to book appointment on saturday evening. Unfortunately it was full as the spa has only one person who does the job. Please increase the staff for the spa. And on sundays, its closed which i found very weird. Overall, please improve the rooms for the amount you charge.

It was a great experience staying at Hotel Polo Towers polo towers. Premier rooms which we booked were very nice and well equipped. Clean washrooms and amenities were well organized though there was no footwear slip ons, and no safe to keep valuables locked. Food at restuarant was good bit overpriced compared to the taste which can always be improved. Staff were cordial and helpful throughout. Overall it was satisfactory and look to visit again. Would recommend people to experience staying at this place since it is very conveniently located at police bazar.

The Hotel Polo Towers has good amenities and very supportive staff. We stayed in a standard room which is smaller in size but with a good overall experience. The location of the Hotel Polo Towers is good though due to the shillong traffic taking slightly longer to reach. The restaurant is excellent with good options to eat for both veg and non-veg. Extra brownie points for the Hotel Polo Towers staff who all are superb and very supportive. A good 4 star Hotel Polo Towers in shillong for stay

Excellent stay at Hotel Polo Towers polo towers shillong. Centrally located, a reputed 4 star Hotel Polo Towers. Rooms were good and comfortable but as the Hotel Polo Towers is old, looks dated. The ginger restaurant was small but served delicious breakfast and dinner. The staff was courteous. The irish pub was very noisy and i preferred not to go there. The sky grill is outdoors and in winter not preferred. Overall a nice stay.

Here the stay was excellent and good. We both enjoyed the food quality and relaxed away from home. It is very important to mention that the food chef took care of me very well when my stomach was bad. He prepared specially for me some items good for my stomach. I thank him and the management for their timely effort. I recommend all to visit this place with family as the rates are also moderate and staff is very king and helpful.

The polo towers Hotel Polo Towers is strategically located and very near to police bazar, the commercial hub of shillong. It houses three restaurants that are worth exploring. I specifically liked the sky grill because of the outdoor setting. Staff is very courteous and helpful. Experienced their spa as well and it was quite relaxing. Overall i am very satisfied and won't hesitate staying there again.

The Hotel Polo Towers has got good vibes and you will feel the premiumness as soon as you enter the property. The rooms are good. The big problem is they only have queen sized beds in all their rooms. The biggest problem is that the bathroom layout is very poor with the wc sticking to the shower glass partition. Overall, good food and service and hassle free check in and checkout process.

Had a pleasant stay. Food was excellent. Very helpful and ever smiling staff stayed in this very Hotel Polo Towers 15 years ago. Nothing seems to have changed. If you have stayed here once, i don't think you would want to stay anywhere else.

I stayed on 28th may 2023. It's an awesome property. Such a courteous staff. Rocking pub. Delicious food. Comfortable rooms

The rooms are comfortable, clean and the bathrooms are good. The food in the Hotel Polo Towers is very up to standard. Staff are efficient, friendly and very professional. Would surly recommend the Hotel Polo Towers

Had a great stay in polo towers, shilling-ton from 14-16th aug, 2023. Rooms are good with all the amenities, breakfast has a good spread and room service is also good quality.

Nice stay food is also good clean rooms

Very good staff behaviour. Good place. Food is good but bit over priced. Clean& hygiene very good. Over all satisfactory

Property good neat. Food nice & good hospitality.

Stay at Hotel Polo Towers is overall good experience. Staffs are too good, kind and supportive with always smile on face. Food is very good, liked the taste but so where i was missing north east authentic taste. Rooms are good but it can be better as a 4 star Hotel Polo Towers.

Location is good and breakfast was also good. Staff is supporting and Hotel Polo Towers over all experience is good

Property location is in the shillong city. Ambience and hospitality was too good. Full course breakfast was amazing and staff was humble

The property is in prime location, they have provided awesome food, well maintained amenities and services.

Dories and amulin were very helpful at the front desk. The room service personnel were very good. Breakfast was yummy and the spread was good enough.