Hotel Rich Palace

complementary cofee tea and other not available. booked executive room but it's a average

Very dirty and un hygiene place to stay. Even u can't take bath at this place because all bathroom was covered with gutka spilt. The room filled w beer bottles and food. Worst experience of stay. And zero response from hotel when u say to change room and cleaning.

Dirty rooms, poor, arrogant, drunken staff on night duty, pics on makemytrip and in reality horrible

No proper cleaning ac not working fan loud vice again no shampoo provided no hot water for bath telephone not working mosquitoes smell in room. And so on

Not clean room only soap given no shampoo no water bottles need to improve this other wise good.

Bed sheet was not clean had to ask for change to it. Also no complimentary water bottle provided. Shower not working properly.

Terrible stay, not good place to stay, washroom not clean and working properly, tv not working all these

Horrible hotel to stay do not recommend anyone bathroom, beds, mattress furniture old, unhygienic

Location is good. Property is not maintained service is not as per expectation parking not available

Mostly for solo traveller's don't try this hotel. Around hotel area is not safe for anyone mostly for womens. Rooms was not properly cleaned

Room not properly clean and staff not support

The room given to 3 of us were really small to start with, the toilet wasn’t clean. Even after asking them to clean, they didn’t. And the room was covered with cockroaches. Be careful if you order food from them, they will charge you falsely even after you settle the bill, as there are 2 managers it seems. Beware of the frauds.

It was a beautiful stay, hotel is clean and rooms are big which gives a peacfull place to stay with open day light

Staff not ready room when i was arrived, ac is not working properly, even. Complimentary water is chargeable

no service no staff tv is not working

I stayed the first day ac not working. So changed room on next day.

Booked deluxe room, after opening room there was lots of cockroach. The room floor and bedsheets and pillow cover was not clean.

Nice and comfortable stay, quite peaceful.

My colleague and i reached the hotel quite early in the morning around 5:15 am. Several attempts were made by us to wake the staff at the reception. One of them woke up, saw us and went back to sleep. Please note that we were two women in a completely new place, waiting outside this hotel at 5 in the morning. After 10 minutes, one of them woke up and asked us to come in - the lights were turned off at the reception and the men were in their vests, checking us in. This was an online booking and the entire amount was prepaid. Despite this, the staff said that we will have to check out by 5:30 in the morning the next day even though they have a provision for early check-in and check-out by 12 pm as per usual standards. This place is extremely unhygienic - their washrooms are dirty and it looks like they haven't been cleaned in ages. Their complimentary breakfast menu has only one item, which is poha. The entire time we were there, we felt extremely unsafe. The staff is unreliable and rude. We checked out in less than 8 hours - we did not even bother to ask for a refund.

The room wasn't clean and when asked the hotel staff to get it clean their behaviour was rude. So overall experience was pathetic.