Hotel Royal Plaza

The Location of the property is convenient for those visiting Allen. However, the Cleanliness of the rooms is poor and the staff behavior is unprofessional and untrustworthy. Some staff members were drunk during working hours and the property is not safe for girls. On the other hand, some guests had a good experience with quick service and beautiful rooms. Overall, the property has mixed reviews with some guests recommending to avoid it and others finding it satisfactory.

• Location

  The property is located in a convenient location, close to Allen and other areas of interest. Guests appreciated the proximity to nearby activities and attractions. However, some guests found the locality to be unsafe for girls due to the presence of drunk people and goons.

• Cleanliness

  Several guests were disappointed with the cleanliness of the property. They reported dirty rooms, unhygienic conditions, and unclean bathrooms. Some guests even had to wait for hours for the staff to clean their rooms. Overall, the property needs to improve its cleanliness standards.

• Staff

  The behavior of the staff was a major concern for several guests. Some guests reported unprofessional and rude behavior from the staff, while others found them to be drunk during working hours. Guests also reported that the staff was not responsive to their complaints and did not take responsibility for their mistakes.