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- Hotel Silver Castle (Sagar Ratna) - Hotel, Saharanpur
Hotel Silver Castle (Sagar Ratna)
About Property
Hotel Silver Castle (Sagar Ratna) is ideally located on Silver castle resort 5 km Ambala road Saharanpur in Sahranpur in 2.9 km ...Read moreAmenities
- Swimming Pool
- Restaurant
- Lounge
- Laundry Service
- Parking
- Room Service
- + More Amenities
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Average(20 RATINGS)
Sharda Nagar
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
Hotel Silver Castle (Sagar Ratna) Location
Location rated 2.3 by guests
What guests said
Guests appreciated the property's excellent location and accessibility along the main road, making it easy to find. However, some mentioned that it is quite far from the city, which could be inconvenient for travelers. Overall, while the situation was favorable, it lacked some essential amenities.
Property Rules at Hotel Silver Castle (Sagar Ratna)
Check-in: 12 PM Check-out: 12 PM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
Hotel Silver Castle (Sagar Ratna) Photos by Guests
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Average
20 Ratings
Last 10 Customer Ratings (Latest First)
- 1
- 3
- 1
- 5
- 3
- 1
- 1
- 1
- 1
- 2
Review Summary
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Guests appreciate the convenient location of the property and mention spacious rooms with balconies. While some enjoyed the good food at reasonable rates, many faced issues like unclean rooms, lack of basic facilities, and unsatisfactory service. Concerns were raised about unprofessional staff and inadequate hygiene, highlighting a need for improvements in cleanliness and guest services.
1.0
Terrible Stay
sanjay r.
Unprofessional staff & policies unhygienic no dining facilities, not even breakfast never recommend / visit
Room: Deluxe
1.0
Terrible horrible
parvinder k.
Dirty room don’t chose railway station ke waiting room bhi isse 100 time best hote hai ise kabhi mat choose kare seelan ki smell wale dirty room 5 star room ka price isse acha room toh
Room: Deluxe
5.0
Excellent location
varun k.couple
Excellent location and service
Room: Deluxe
3.0
So costly
mayank c.couple
Heavy costly but service good i mean average
Room: Deluxe
1.0
Very poor
tejveer s.family
The room was not clean, was giving another room instead of what had been booked, had to check at 5:30 in the evening, no tea, breakfast, nothing was arranged
Room: Deluxe
1.0
Very dirty hotel
sanjeev k.family
Cheapest hotel dirty same to dharamshala
Room: Deluxe
1.0
Terrible Stay
manoj j.business
My experience is very bad in life no drinking water dirty bedding no room service
Room: Deluxe
2.0
Room.
tarsem s.family
There was no hot water to take a shower on arrival. In the room wall plaster all over the night tables. The fan was on only on full speed control button was not working at all. They charge the money for breakfast but did not give us any choice except one or two items.
Room: Deluxe
4.0
Good but requires immediate attention on cleaning & hygiene
rajendra k.family
familyGood environment & good waiters.
Room: Deluxe
1.0
Very bad service
sanjana k.
family
familyI booked for 2 days and the day i checked in i have been requesting to start the tv dish balance was over and nobody care to get it working after multiple request no action. Bathroom was dirty no dustbin in the room. Quilt was dirty even after request nobody bother to change. Too too bad
Room: Deluxe
3.0
Average Stay
gaurav s.business
Too far from City, intercom not working, tea kettle not working, not value for money.
Room: Deluxe
3.0
Average Stay
nelson v.business
No one of staff available in hotel after 11 Pm only 1 at reception. Room cleaning is delayed after lunch and dinner served in room. Only 2 point is the property is nice and the lady at reception Sonia is very hospitable so one would keep aside the points.
Room: Deluxe Room
1.0
Terrible Stay
hemant s.
Pathetic hotel. Dead insects spread on bed sheets. Room stinking of Dampness, no hot water, water kettle not working on the room, worst hotel I have ever stayed in. Disappointed and wasted my money. Hope you can refund it.
Room: Super Deluxe Room
1.0
Hotel management is highly unprofessional
s s.group
Hotel management is highly unprofessional. As they don't value commitment levels
Room: Deluxe Room
3.0
Overall, an average stay at a decent location !!!
prerna k.family
familyThe Hotel is located on the main road, so there was no trouble in finding it. Rooms are newly built, nice and spacious with balcony at both ends. The service was a bit slow as there was a shortage of efficient staff members. Food is good and available at reasonable rates. But the hotel lags behind in cleanliness and basic facilities such as water supply, TV.
Room: Suite Room
