Hotel Span International Cochin

Hotel Span International Cochin has replied on Thu Nov 27 16:17:27 IST 2025

Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the room condition. The issues you mentioned about the odor and floor leakage are not reflective of our usual standards, and we regret that they were not rectified promptly. Please be assured that we are addressing this matter with our maintenance team to ensure it does not happen again. We truly value your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a much better experience in the future.

Hotel Span International Cochin has replied on Thu Nov 27 16:18:34 IST 2025

Reply: Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced regarding hygiene, the condition of the lifts, and the stained bedsheets. This is not the standard we strive to maintain, and we regret that your stay was affected. Please be assured that we are addressing these concerns with our housekeeping and maintenance teams to ensure immediate corrective action. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back with a much improved experience.

Hotel Span International Cochin has replied on Fri Nov 14 17:36:46 IST 2025

Dear Guest, Thank you for your kind review! We're glad you enjoyed the clean rooms, friendly staff, and convenient location. Happy to hear the in-room amenities added to your comfort. We hope to host you again soon!

Hotel Span International Cochin has replied on Fri Nov 14 17:37:02 IST 2025

Dear Guest, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations. Your comments regarding food quality, safety, accommodation, and location are noted and will help us improve.

Hotel Span International Cochin has replied on Fri Nov 14 17:37:18 IST 2025

Dear Guest, Thank you for your feedback. We're sorry to hear that the room and food did not meet your expectations. Your comments are valuable and will help us improve our services.

Hotel Span International Cochin has replied on Fri Nov 14 17:37:34 IST 2025

Dear Guest, Thank you for your candid feedback. We're sorry to hear that the cleanliness, food quality, and overall management did not meet your expectations. Your comments are noted and will help us work towards improving the guest experience.

Hotel Span International Cochin

Dear Guest, Thank you for your feedback! We're glad you enjoyed the location and our team's support. Noted your comment on room size—appreciate your understanding and are happy to hear it was a good overall experience.

Hotel Span International Cochin has replied on Fri Oct 24 12:22:29 IST 2025

Dear Guest, Thank you for your lovely feedback! We're delighted you enjoyed the clean and tidy room, comfortable bedding, and the variety of local breakfast options. It's great to hear the AC and bathroom amenities met your expectations. We're glad you had a pleasant stay and hope to welcome you again soon!

Hotel Span International Cochin has replied on Tue Oct 14 17:13:35 IST 2025

Dear Guest, Thank you for your feedback. We're glad you found the stay satisfactory and appreciate you bringing the linen issue to our attention. We’ve addressed it with our housekeeping team. Your comments about the location are noted, and we hope to serve you better in the future.

Hotel Span International Cochin has replied on Tue Oct 14 17:14:12 IST 2025

Dear Guest, Thank you for sharing your feedback. We're truly sorry to hear about the issues you faced with cleanliness, hot water, breakfast, and service. This is not the experience we aim to provide, and your concerns have been shared with the respective teams for immediate improvement. We appreciate your input and hope to have the opportunity to serve you better in the future.

Hotel Span International Cochin has replied on Wed Aug 13 10:51:12 IST 2025

Dear Guest, Thank you for taking the time to share your feedback. We're delighted to hear that you found our location convenient, our rooms comfortable, and our services satisfactory. Your kind words are truly appreciated. We also value your constructive comments regarding our food facilities and quality. Please be assured that we take such feedback seriously and will work closely with our culinary team to enhance the dining experience. We hope to welcome you back soon and provide an even more enjoyable stay.

Hotel Span International Cochin has replied on Wed Aug 13 10:51:33 IST 2025

Dear Guest, Thank you for choosing Span for your stay and for sharing your experience with us. We're thrilled to know that you enjoyed our central location and found it convenient for accessing the Metro, restaurants, malls, and Marine Drive. It's wonderful to hear that our service and overall stay met your expectations. We're sorry to learn that the complimentary breakfast did not meet your preferences. Your feedback is valuable, and we’ll certainly look into ways to improve our breakfast offerings to better suit our guests' tastes. We look forward to welcoming you again for another memorable stay.

Hotel Span International Cochin has replied on Fri Aug 08 16:07:39 IST 2025

Dear Guest, Thank you for your kind words! We're glad you had a smooth check-in and found our team courteous and helpful. It was our pleasure to guide you during your visit. We hope to welcome you again soon!

Hotel Span International Cochin has replied on Thu May 15 17:17:22 IST 2025

Thank you for sharing your feedback. We're glad to hear you liked the hotel and its location. We sincerely apologize for the inconvenience caused regarding the mineral water. Your comments are valuable to us, and we’ll definitely look into this to ensure a better experience in the future. We hope to welcome you again soon.

Hotel Span International Cochin has replied on Sat Mar 08 10:56:54 IST 2025

Dear guest, Thank you for your feedback. We're glad to hear that you found the room satisfactory. We apologize for the issues you encountered with the lobby, lift, and air conditioning. Your comments

Hotel Span International Cochin has replied on Sat Mar 08 10:59:40 IST 2025

Dear guest, Thank you for your feedback. We apologize for the issues you encountered and will address them promptly. Your experience is important to us.

Hotel Span International Cochin has replied on Wed Jan 22 12:50:09 IST 2025

Dear guest, Thank you for your kind review! We're delighted to hear that you had a comfortable stay and found our guest relation officers to be friendly. Your positive feedback means a lot to us, and we look forward to welcoming you back soon!

Hotel Span International Cochin has replied on Wed Jan 22 12:51:22 IST 2025

Dear guest, Thank you for your positive review! We're delighted to hear that you found our hotel to be very good. Your feedback means a lot to us, and we look forward to welcoming you back soon!

Hotel Span International Cochin has replied on Sat Mar 08 10:58:11 IST 2025

Dear guest, Thank you for your positive feedback! We're delighted to hear that you had a good experience. We look forward to welcoming you back soon!

Hotel Span International Cochin has replied on Sat Mar 08 11:02:14 IST 2025

Dear guest, Thank you for your feedback. We apologize for the cleanliness issues you encountered. Your experience is important to us, and we will address these concerns immediately.