Hotel The Luxem,Behind IBIS Hotel

location was village, no road, no water in washroom, my hand burned.

my experience was really amazing, the staff was courteous and the food was excellent . rooms were neat,

Staying like in slump area, all decayed items and materials around literally all around municipal waste kind of waste and lechhate. Never book until you visit and verify. Also seems not safe to leave any products

It was so bad that I had to check out after 4 to 5 hours. The room was extremely dirty.. the bedsheet was so unhygienic..the room had not been cleaned as there was unclear dustbins in the room..the pillow covers were different for each pillow..the room was smelly and filled with mosquitoes..the blanket or dohar was so dirty at it seemed like someone had spat on ut and they couldn’t clean the same..one of the most disgusting stays i have ever had..also being a solo traveler i felt extremely unsafe..

Location was little off, road as not good. Rest property was really good, clean, well maintained, amenities as good for the price.

The low quality of food and service is poor as per comparison to other hotels and the location of the hotel is back

Location not good. Cleanliness could have been better. Breakfast quality and variety is very low. Main road to hotel very bad.

Nice service

Best budget friendly stay in gurugram, from the in house food to the room, everything was amazing. Loved it

The air conditioner was not working. We even tried a different room but the problem remained same. It was too hot and we couldn’t sleep

I recently had the pleasure of staying at this hotel and was thoroughly impressed with the experience. The room was not only comfortable but also offered great value for money. The bed was cozy, the amenities were plentiful, and the overall ambiance was inviting. Additionally, the staff were friendly and accommodating, ensuring a hassle-free stay. From the complimentary breakfast to the convenient location, everything exceeded my expectations. I would highly recommend this hotel to anyone looking for a comfortable and budget-friendly accommodation option.

The experience here was very nice. The ambience was great as well the staff were very helpful. I do recommend.

Despite its less-than-ideal location, luxem hotel impresses with its excellent facilities and outstanding service. The spacious, well-equipped rooms and attentive staff create a comfortable and enjoyable stay. While its surroundings may not suit all travelers, those prioritizing quality accommodation will find a worthy choice.

Hotel is really good. I prefer cleanliness first and i find rooms and bathroom really clean. Staff is courteous. The only thing i find problematic is reaching to this hotel. This is midst of hustle bustle of city and to reach here is hectic. Otherwise overall experience is good.

Room inside amenities are good. Beds are good. Cleaned up every day. Room is quiet broad and spacious. With a working table and revolving chair too. Over all experience is good. Room service also good as and when needed. Keep up the good work

Excellent stay the staff are very cooperative and humble. They allowed me early check-in. The rooms are big and clean.

Service is pathetic, i have given laundry before 2 days and even after reminding continuously from last 2 days, today i have to leave the hotel without my clothes, no one cares about service, our stay was for 5 days note even once they replaced towel, toiletries or bedsheets by their own.