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- Home
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- ITC Grand Central - A Luxury Collection Hotel, Mumbai
ITC Grand Central - A Luxury Collection Hotel
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About Property
Itc Grand Central A Luxury Collection Hotel is located in one of the city’s prime neighborhoods, this 5-star property boasts of award-winning restaurants, an on-site spa, and wellness facilities. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Swimming Pool
- Spa
- Gym
- Restaurant
- 24-hour Room Service
- Lounge
- + More Amenities
Login to unlock deals & manage your bookings!
+91
Executive Club Exclusive Double
Fits 2 Adults
Flexible Rate with breakfast
Free Cancellation before 21 Nov 02:59 PM100% RefundNon RefundableNOWPay ₹020 Nov11:59 PM21 Nov02:59 PM23 Nov02:59 PMCheck-in
Per Night:
₹ 20,000
Excellent(3137 RATINGS)
South Mumbai
960 m drive to TATA MEMORIAL HOSPITAL
Change Dates and Guest(s)
Check-in: 3 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
Are you flexible with travel dates?
Find Alternate Prices with Flexi Dates
Enjoy benefits worth ₹ 3750 at just ₹ 1500
Discover the immersive 360 viewExecutive Club Exclusive Double
312 sq.ft (29 sq.mt)
City View
1 Queen Bed
1 Bathroom
- Iron/Ironing Board
- Housekeeping
- Laundry Service
- Room Service
- Wi-Fi
- Bathroom
Super Package
Room With Free Cancellation | Breakfast + Lunch/Dinner
20% off on session of Spa
20% off on Food & Beverages
20% off on Salon services
20 % Discount On Laundry service
Breakfast included
Lunch Or Dinner included- Short Break
Book with ₹0 Payment
Pay before 20 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 21 Nov 02:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹020 Nov11:59 PM
21 Nov02:59 PM
23 Nov02:59 PM
Check-in
₹ 21,500
+₹ 3,870 taxes & fees Per Night
Book with ₹0
Login Now and get this for ₹21,285 or less
Upgrade to a room with Bathtub, and larger size for ₹4000
Discover the immersive 360 viewITC One Double
- 538 sq.ft (50 sq.mt)
- City View
- 1 Queen Bed
- 1 Bathroom
- Bathtub
Room With Free Cancellation | Breakfast only
Signature Activities/Experiences- Flexible Rate with breakfast
Book with ₹0 Payment
Pay before 20 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 21 Nov 02:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹020 Nov11:59 PM
21 Nov02:59 PM
23 Nov02:59 PM
Check-in
₹ 24,000
+₹ 4,320 taxes & fees Per Night
Book with ₹0
Login Now and get this for ₹23,760 or less
4 Room Types
- Super Package
- Free Cancellation
- Breakfast Included
- Breakfast & Lunch/Dinner Included
- All Meals Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Discover the immersive 360 viewExecutive Club Exclusive Double
- 312 sq.ft (29 sq.mt)
- City View
- 1 Queen Bed
- 1 Bathroom
- Iron/Ironing Board
- Housekeeping
- Laundry Service
- Room Service
- Wi-Fi
- Bathroom
Room With Free Cancellation | Breakfast only
- Flexible Rate with breakfast
Book with ₹0 Payment
Pay before 20 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 21 Nov 02:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹020 Nov11:59 PM
21 Nov02:59 PM
23 Nov02:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% off on session of Spa
- 20% off on Food & Beverages
- 20% off on Salon services
- 20 % Discount On Laundry service
- Breakfast included
- Lunch Or Dinner included
- Short Break
Book with ₹0 Payment
Pay before 20 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 21 Nov 02:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹020 Nov11:59 PM
21 Nov02:59 PM
23 Nov02:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast + Lunch + Dinner
- 20% off on session of Spa
- 20% off on Food & Beverages
- 20% off on Salon services
- 20 % Discount On Laundry service
- Signature Activities/Experiences
- Breakfast included
Lunch included
Dinner included- All- In Getaway
Book with ₹0 Payment
Pay before 20 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 21 Nov 02:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹020 Nov11:59 PM
21 Nov02:59 PM
23 Nov02:59 PM
Check-in
Room Assigned at Check-in
- 312 sq.ft (29 sq.mt)
- 1 Queen Bed
- 1 Bathroom
- Iron/Ironing Board
- Bathroom
- Air Conditioning
- Mineral Water
- Telephone
- Closet
Room With Free Cancellation | Breakfast only
- Breakfast included
- Run of the House
Book with ₹0 Payment
Pay before 20 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 21 Nov 02:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹020 Nov11:59 PM
21 Nov02:59 PM
23 Nov02:59 PM
Check-in
Discover the immersive 360 viewTowers Double
- 334 sq.ft (31 sq.mt)
- City View
- 1 Queen Bed
- 1 Bathroom
- Bathtub
Room With Free Cancellation | Breakfast only
- Signature Activities/Experiences
- Breakfast included
- Flexible Rate with breakfast
Book with ₹0 Payment
Pay before 20 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 21 Nov 02:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹020 Nov11:59 PM
21 Nov02:59 PM
23 Nov02:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% off on session of Spa
- Signature Activities/Experiences
- Breakfast included
- Lunch Or Dinner included
- Short Break
Book with ₹0 Payment
Pay before 20 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 21 Nov 02:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹020 Nov11:59 PM
21 Nov02:59 PM
23 Nov02:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast + Lunch + Dinner
- 20% off on session of Spa
- 20% off on Food & Beverages
- 20% off on Salon services
- 20 % Discount On Laundry service
- Signature Activities/Experiences
- Breakfast included
- Lunch included
- Dinner included
- All- In Getaway
Book with ₹0 Payment
Pay before 20 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 21 Nov 02:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹020 Nov11:59 PM
21 Nov02:59 PM
23 Nov02:59 PM
Check-in
Discover the immersive 360 viewITC One Double
- 538 sq.ft (50 sq.mt)
- City View
- 1 Queen Bed
- 1 Bathroom
- Bathtub
Room With Free Cancellation | Breakfast only
- Signature Activities/Experiences
- Flexible Rate with breakfast
Book with ₹0 Payment
Pay before 20 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 21 Nov 02:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹020 Nov11:59 PM
21 Nov02:59 PM
23 Nov02:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% off on session of Spa
- 20% off on Food & Beverages
- 20% off on Salon services
- 20 % Discount On Laundry service
- Signature Activities/Experiences
- Breakfast included
- Lunch Or Dinner included
- Short Break
Book with ₹0 Payment
Pay before 20 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 21 Nov 02:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹020 Nov11:59 PM
21 Nov02:59 PM
23 Nov02:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast + Lunch + Dinner
- 20% off on session of Spa
- 20% off on Food & Beverages
- 20% off on Salon services
- 20 % Discount On Laundry service
- Signature Activities/Experiences
- Breakfast included
- Lunch included
- Dinner included
- All- In Getaway
Book with ₹0 Payment
Pay before 20 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 21 Nov 02:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹020 Nov11:59 PM
21 Nov02:59 PM
23 Nov02:59 PM
Check-in
ITC Grand Central - A Luxury Collection Hotel Location
Location rated 4.6 by guests
What guests said
Guests praised the property's excellent central location in Mumbai, providing easy access to major attractions and business areas. Many reviews highlighted the convenience for both leisure and business travelers, making it an ideal choice for exploring the city. The vibrant neighborhood and ease of commuting were frequently mentioned as significant advantages, contributing to a highly favorable impression of the property’s location.
Property Rules at ITC Grand Central - A Luxury Collection Hotel
Check-in: 3 PM Check-out: 12 PM
- Primary Guest should be atleast 18 years of age.
- Passport and Driving License are accepted as ID proof(s)
- Pets are not allowed
- Optional : Fee for buffet breakfast: approximately INR 1652 per person|Early check-in is available for a fee (subject to availability)|Late check-out is available for a fee (subject to availability)|Rollaway bed fee: INR 2000.0 per night
- Extra-person charges may apply and vary depending on property policy|Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges|Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed|The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation|Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)|This property accepts credit cards, debit cards, and cash|This property reserves the right to pre-authorize the guest's credit card prior to arrival.|Safety features at this property include a first aid kit|This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)|Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Must Read Rules
- Guest Profile
- ID Proof Related
ITC Grand Central - A Luxury Collection Hotel Photos by Guests
- +633 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Excellent
3137 Ratings, 1398 Reviews
Last 10 Customer Ratings (Latest First)
- 3
- 5
- 5
- 5
- 5
- 5
- 5
- 5
- 5
- 3
Review Summary
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ITC Grand Central in Mumbai is all about excellent hospitality and comfort. Guests appreciate its spacious, well-maintained rooms with stunning city views, and the attentive staff that goes above and beyond. Dining options impress with delicious food and a lavish breakfast spread. The property’s central location makes it easily accessible, enhancing its appeal for both leisure and business travelers.
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Latest first
5.0
Great stay
sujay k.family with 2 kids
Stay was awesome . Very polite staff . Good service. Highly recommended for stay in Heartvof Mumbai
Room: Executive Club Double
5.0
Amazing
poonam b.couple
Stay was amazing food was super... Best was the hospitality every other person in the hotel was warm and welcoming a special mention for Shagufta we had asked her regarding the beautiful fragrance at the property and she was very kind to tell us the category of it....
Room: Executive Club Double
5.0
Great Stay Expirince
sumit k.family with 1 kid
It was great experience of stay and we enjojed lot with your extra ordinory services. Also we learn and expirienced actual defination of Excellenrt service Thank You we loved to visit again and again
Room: Executive Club Double
5.0
Excellent Stay
deval m.family with 2 kids
Property was mesmerizing. Food was mouth watering. Swimming pool was indoor and liked it. Overall property was great
Room: Executive Club Double
5.0
Excellent Stay
ramoju j.family with 1 kid
Hotel rooms were clean and well maintained . Staff were very helpful and we have taken half board . Food was delicious in both breakfast and dinner .
Room: Executive Club Double
ITC Grand Central - A Luxury Collection Hotel has replied on Fri Oct 24 10:15:17 IST 2025
Dear Mr. Jagadeeswari, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
3.0
costly
pranay b.couple
Costly food n beverage rather than dat room facility n location n room view atmosphere everything is good
Room: Executive Club Double
ITC Grand Central - A Luxury Collection Hotel has replied on Tue Oct 21 16:01:41 IST 2025
Dear Mr. Kumar, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a comfortable stay during your visit. However, at the outset we regret the issues you faced during your visit to the hotel. We have taken this up with the concerned department for effective measures. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
5.0
Experiencing Mumbai in true sense
anu p.couple
The stay was comfortable. Really enjoyed the views from the window as promised on the website while booking. awesome experience. Talk to the staff interacting with people, you'll find honest hospitality.
Room: Executive Club Double
ITC Grand Central - A Luxury Collection Hotel has replied on Sat Oct 18 09:40:27 IST 2025
Dear Ms. Prakash, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
5.0
A wonderful stay
abhijeet p.family
We thoroughly loved our stay at ITC grand central in Mumbai. The person worth mentioning was Mr.Prakash M who is the assistant manager chef, wonderful & welcoming person. Took care of our lunch and breakfast. Thank you for your hospitality.
Room: Executive Club Double
ITC Grand Central - A Luxury Collection Hotel has replied on Thu Oct 16 14:13:16 IST 2025
Dear Mr. Patil, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your visit. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
5.0
Excellent Stay
mandeepak.group
Property's food was good. The rooms were quite decent and the hospitality was superb
Room: Towers Double
ITC Grand Central - A Luxury Collection Hotel has replied on Tue Oct 14 16:25:44 IST 2025
Dear Mr. Singh, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
5.0
Excellent Stay
kasturi w.
We had a wonderful time at the property. The food and service were top notch.
Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day
ITC Grand Central - A Luxury Collection Hotel has replied on Tue Oct 07 17:11:45 IST 2025
Dear Ms. Walimbe, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
5.0
Day Use Package
rahul b.couple
I had booked for a day use package, 08:00am to 08:00pm. The experience was extraordinary as always with ITC.
Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day
ITC Grand Central - A Luxury Collection Hotel has replied on Wed Oct 08 09:34:40 IST 2025
Dear Mr. Igave, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
4.0
Good Stay
villoo n.group
ubject: Feedback on Reception Staff Conduct Dear ITC Team, We had a very pleasant stay, and the rooms and overall arrangements were excellent. However, I regret to inform you that the experience at your reception was disappointing. The staff on duty between 11:00 PM and 11:30 PM were extremely rude, despite us mentioning that we had guests with us. This kind of behavior was unexpected, as we have always associated ITC with warmth and hospitality. I kindly request you to review the CCTV footage for the mentioned time slot to identify the staff member on duty. Such conduct is not acceptable and may impact the reputation of ITC if not addressed. I am sharing this feedback only because I truly respect ITC and value our relationship. I hope corrective measures are taken so that valuable guests do not have such experiences in the future. Warm regards, Villoo. Sharokh. Nikorawalla
Room: Room Assigned at Check-in
ITC Grand Central - A Luxury Collection Hotel has replied on Mon Sep 29 14:53:28 IST 2025
Dear Guest, Greetings from ITC Grand Central, Mumbai At the outset, we would like to acknowledge receipt of your feedback and thank you for bringing this point to our notice. We regret the issues you faced during your visit to the hotel and thank you for sharing the concerns related to staff behaviour that requires correction. We assure you that we are personally investigating this. Please accept our humble apology for the same; we have taken this up with the concerned department for effective measures and improvement. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
5.0
Excellent Stay
pragya b.couple
everything was excellent and upto the mark. we loved and enjoyed the stay.it was a nice experience as usual
Room: Executive Club Double
ITC Grand Central - A Luxury Collection Hotel has replied on Thu Sep 04 10:33:37 IST 2025
Dear Ms. Bajpai, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
5.0
Excellent Stay
baijnath m.solo
property is centrally located staff is nice and rooms are very spacious which is very soothing and relaxing
Room: Executive Club Double
ITC Grand Central - A Luxury Collection Hotel has replied on Mon Sep 01 11:27:45 IST 2025
Dear Mr. Mishra, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
5.0
Excellent Stay
sufiyan k.couple
It was amazing. Specially shagufta khan has provided the best service. It was wonderful. Everything was nice. Bed was also amazing. Like i hav stayed in many five star hotels but itc is the best. And specially the staffs. Thankyou so much.
Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day
ITC Grand Central - A Luxury Collection Hotel has replied on Mon Sep 01 11:27:28 IST 2025
Dear Mr. Khan, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
5.0
amazing
paridhi r.couple
It was amazing, one of the best places I’ve stayed at
Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day
ITC Grand Central - A Luxury Collection Hotel has replied on Wed Aug 20 17:40:49 IST 2025
Dear Ms. Rao, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
3.0
Could do better
james o.business
A few mistakes and frustrations and a colleague got food poisoning. Needs to cater better for international colleagues
Room: Executive Club Double
ITC Grand Central - A Luxury Collection Hotel has replied on Sat Aug 16 13:22:30 IST 2025
Dear Mr. Oliver, Greetings from ITC Grand Central, Mumbai. At the outset, we would like to acknowledge your feedback and thank you for bringing this point regarding the food quality that didn't live up to your expectations, to our notice. We regret the issues you faced during your visit to the hotel. We assure you that we are personally investigating this. Please accept our humble apology for the same; we have taken this up with our Food & Beverage production and service department for effective measures and improvement. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
4.0
Good Stay
irfan s.
Room was good but the food was pathetic not good at all.
Room: Executive Club Twin
ITC Grand Central - A Luxury Collection Hotel has replied on Mon Aug 11 09:36:02 IST 2025
Dear Mr. Syed, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a comfortable stay during your visit. However, at the outset we regret the issues you faced during your visit to the hotel. We have taken this up with the concerned department for effective measures. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
5.0
Excellent Stay
adil r.
Property, staff, stay everything is just perfect.. specially I want to mention the receptionist, her name is. Ms. Shagufta..very helpful lady.
Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day
ITC Grand Central - A Luxury Collection Hotel has replied on Tue Aug 12 09:16:40 IST 2025
Dear Mr. Rangaiwala, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. We are truly delighted to know that you had a memorable experience during your stay. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
1.0
Terrible Stay
shashank j.group
In a day booking also, was allotted room 3 hours late, out of the total 12 hours of usage allowed. We had booked the room only to reach and freshen up and then leave, whereas were denied the rooms upon arrival for the next couple of hours. The booking was of no use to us beacuse of this.
Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day
ITC Grand Central - A Luxury Collection Hotel has replied on Wed Aug 06 15:20:21 IST 2025
Dear Mr. Jain, Greetings from ITC Grand Central, Mumbai. At the outset, we would like to acknowledge receipt of your feedback and thank you for bringing this point to our notice. We regret the issues you faced during your visit to the hotel. We assure you that we are personally investigating this. Please accept our humble apology for the same; we have taken this up with the concerned department for effective measures and improvement. Responsibly yours, Kunal Pahwa General Manager ITC Grand Central, Mumbai.
