ITC Windsor - A Luxury Collection Hotel

ITC Windsor - A Luxury Collection Hotel has replied on Thu Dec 04 11:47:37 IST 2025

Dear Mr. Bhatt, Thank you for choosing our hotel to celebrate your anniversary and for sharing your valuable feedback. We are pleased to learn that you appreciated the ambience, culinary offerings, and amenities during your stay. At the same time, we deeply regret the inconvenience caused by the malfunctioning temperature controls in your room and the delay in providing a heater. Please accept our sincere apologies for this lapse, which does not reflect the standards of service we are committed to upholding. We have taken note of your concerns and are working closely with our engineering and housekeeping teams to ensure that such issues are promptly addressed and prevented in the future. We greatly value your patronage and hope to have the privilege of welcoming you back, so we may provide you with the seamless experience that you rightfully expect. Warm Regards, Sabrina Dey, General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Tue Dec 02 15:55:33 IST 2025

Dear Mr. Shetty, Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service and we are so glad that you enjoyed the colonial ambiance. Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property. The team at ITC Windsor is committed to quality service and your appreciation is truly rewarding. Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards, Sabrina Dey, General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Tue Nov 25 18:04:06 IST 2025

Dear Ms. Garg, Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service and we are so glad that you enjoyed the colonial ambiance. Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property. The team at ITC Windsor is committed to quality service and your appreciation is truly rewarding. Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards, Sabrina Dey, General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Thu Nov 20 10:10:25 IST 2025

Dear Ms. Bhattacharya, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavor to scale greater heights in enhancing consumer experience and please know that we are actively addressing your concerns and truly hope to welcome you again for a much-improved experience. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Sat Nov 15 12:18:25 IST 2025

Dear Ms. Mishra, Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service and we are so glad that you enjoyed the colonial ambiance. Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property. The team at ITC Windsor is committed to quality service and your appreciation is truly rewarding. Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards, Sabrina Dey, General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Wed Nov 12 15:05:04 IST 2025

Dear Mr. Nimbalkar, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavour to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Wed Nov 12 15:06:48 IST 2025

Dear Mr. Ibrahim, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavour to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Mon Nov 10 11:14:31 IST 2025

Dear Mr. Shikhar, Thank you for taking the time to share your feedback. We are genuinely sorry to learn that your experience did not meet expectations. We regret the inconvenience you faced during breakfast service, particularly the difficulty in receiving basic amenities such as water. Your comments regarding the attentiveness of our staff and the quality of food have been noted with concern. We understand how such lapses can significantly impact the overall guest experience. Please be assured that your feedback has been shared with the relevant departments for immediate review and corrective action. We are committed to enhancing our service standards and ensuring that every guest receives the care and attention they deserve. We appreciate your remarks and hope you will consider giving us another opportunity to provide you with a more seamless and satisfying experience in the future. Warm Regards, Sabrina Dey, General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Thu Nov 06 11:21:03 IST 2025

Dear Mr. Balaji, Thank you for taking the time to share your feedback. We are deeply concerned by the issues you have described and extend our sincere apologies for the experience you encountered during your check-in and interactions with our reception team. Please be assured that we take such matters with the utmost seriousness. Allegations of inappropriate language or any attempt at unethical conduct are entirely unacceptable and stand in direct contradiction to the values and standards we uphold. This matter has been escalated to our senior management team for immediate and thorough investigation. We remain firmly committed to ensuring a respectful, secure, and professional environment for all our guests. Your comments are invaluable in helping us uphold and improve the quality of our service. Warm Regards, Sabrina Dey, General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Fri Oct 31 13:10:50 IST 2025

Dear Ms. Sehba, Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service and we are so glad that you enjoyed the colonial ambiance. Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property. The team at ITC Windsor is committed to quality service and your appreciation is truly rewarding. Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards, Sabrina Dey, General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Fri Oct 31 13:16:40 IST 2025

Dear Ms. Pallavi, We sincerely regret to learn that your recent stay did not meet your expectations. Please accept our apologies for the inconvenience caused. Your feedback regarding staff behavior and service delays has been noted and shared with the respective teams for immediate attention and improvement. We value your feedback as it helps us enhance our guest experience, and we hope to have the opportunity to serve you better in the future Warm Regards, Sabrina Dey, General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Wed Oct 15 10:02:46 IST 2025

Dear Mr. Darshan, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavour to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Thu Oct 09 11:46:03 IST 2025

Dear Mr. Krishnamurthy, Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service and we are so glad that you enjoyed the colonial ambiance. Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property. The team at ITC Windsor is committed to quality service and your appreciation is truly rewarding. Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards, Sabrina Dey, General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Sat Oct 04 10:40:40 IST 2025

Dear Mr. Thommandru, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavour to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Fri Oct 03 11:03:38 IST 2025

Dear Mr. Charantimath, Greetings from ITC Windsor. I would like to thank you for taking the time to share your feedback on our services during your recent stay at ITC Windsor. Your experience is invaluable in helping us strengthen our processes and ensure such lapses are not repeated. We truly hope to have the opportunity to regain your trust and welcome you back for an experience that reflects the ethos and hospitality of ITC Hotels. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Fri Oct 03 10:55:04 IST 2025

Dear Ms. Udita, Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service and we are so glad that you enjoyed the colonial ambiance. Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property. The team at ITC Windsor is committed to quality service and your appreciation is truly rewarding. Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards, Sabrina Dey, General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Wed Sep 10 11:23:50 IST 2025

Dear Mr. Neeladri, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavour to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Fri Aug 29 09:40:52 IST 2025

Dear Mr. Darshan, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavour to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Thu Aug 28 10:00:36 IST 2025

Dear Mr. Rajeev, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavour to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

ITC Windsor - A Luxury Collection Hotel has replied on Fri Aug 29 10:41:52 IST 2025

Dear Mr. Mittal, We sincerely regret to learn that your recent experience at ITC Windsor did not meet expectations. Please accept our apologies for the inconvenience caused. Your feedback regarding the conduct and service has been noted with utmost seriousness and is being addressed internally. At ITC Windsor, guest satisfaction and service excellence are of the highest importance, and we are committed to ensuring corrective measures are implemented. We value your observations and hope to have the opportunity to serve you better in the future. Warm regards, Sabrina Dey General Manager ITC Windsor, Bengaluru