IV Midtown Mussoorie

IV Midtown Mussoorie has replied on Mon Aug 11 11:36:45 IST 2025

Dear Shubham Gupta, Thank you for choosing to stay with us! We're thrilled to hear that you found our property neat and clean, and appreciated its sober ambiance. We're glad you found our location convenient, with easy access to Mall Road, parking facilities, and nearby shopping areas and restaurants. We strive to provide a comfortable and hassle-free stay for our guests, and we're happy to know that we've met your expectations. Our team works hard to ensure that every aspect of your stay with us is enjoyable, from the cleanliness of our rooms to the convenience of our location. We appreciate your feedback and would love to have you back with us again soon! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Thank you again for your kind words, and we look forward to welcoming you back soon! Best regards, Swati

IV Midtown Mussoorie has replied on Mon Aug 11 11:14:33 IST 2025

Dear Sir/Mam, Thank you for your feedback. We're delighted you enjoyed your stay and appreciated our service. We look forward to welcoming you back. Warm regards, Swati Kaul

IV Midtown Mussoorie

Dear Shivang Gogia, Thank you for sharing your feedback about your recent stay with us. We apologize for any inconvenience or disappointment caused. We've reviewed your booking and noted that our website clearly mentions that premium rooms don't have a view. We understand that this might not have been what you were expecting, and we should have clarified this further during the booking process. We appreciate your feedback and will take this opportunity to review our communication and booking process to ensure that our guests have a clear understanding of what to expect from their room. If you have any further concerns or suggestions, please don't hesitate to reach out. We're committed to providing the best possible experience for our guests and appreciate your input. Best regards, Swati

IV Midtown Mussoorie

Dear Bhavik Jain, We apologize for the discrepancy between the room you were shown in our images and the one you were assigned. We understand that this can be disappointing, and we'll make sure to update our images to accurately reflect our rooms. Regarding the staff service, we apologize for any inconvenience or frustration caused. We'll address this issue with our team and provide additional training to ensure that our guests receive the level of service they expect. We also apologize for the lack of luggage assistance. We'll look into implementing a luggage handling service to make your stay more convenient. We value your feedback and appreciate your honesty. We'll use this feedback to improve our services and provide a better experience for our future guests. Best regards, Swati

IV Midtown Mussoorie has replied on Mon Aug 11 11:13:41 IST 2025

Dear Sir/Mam, Thank you for your feedback. We're delighted you enjoyed your stay and appreciated our service. We look forward to welcoming you back. Warm regards, Swati Kaul

IV Midtown Mussoorie has replied on Mon Aug 11 11:13:48 IST 2025

Dear Sir/Mam, Thank you for your feedback. We're delighted you enjoyed your stay and appreciated our service. We look forward to welcoming you back. Warm regards, Swati Kaul

IV Midtown Mussoorie has replied on Mon Aug 11 11:13:58 IST 2025

Dear Sir/Mam, Thank you for your feedback. We're delighted you enjoyed your stay and appreciated our service. We look forward to welcoming you back. Warm regards, Swati Kaul

IV Midtown Mussoorie has replied on Mon Aug 11 11:14:08 IST 2025

Dear Sir/Mam, Thank you for your feedback. We're delighted you enjoyed your stay and appreciated our service. We look forward to welcoming you back. Warm regards, Swati Kaul

IV Midtown Mussoorie

Dear Tejpal Sharma, We apologize for the poor experience you had during your stay with us. We understand that our staff's behavior and responsiveness fell short of your expectations. We take your feedback seriously and will investigate the matter. We'll provide additional training to our staff to improve their communication skills and responsiveness to guest concerns. We regret that we were unable to address your concerns despite your repeated calls. We'll work on improving our customer service to ensure that our guests receive the attention and care they deserve. Also, we would like to clarify that the pictures uploaded on our booking platforms are for representation purposes only, and it seems there might be some discrepancy. However, we'll ensure that our future uploads accurately represent our property. Thank you for sharing your feedback. We hope to have the opportunity to serve you better in the future. Best regards, Swati

IV Midtown Mussoorie has replied on Mon Aug 11 11:37:24 IST 2025

Dear Danish Khan, Thank you for choosing to stay with us! We're thrilled to hear that you found our property neat and clean, and appreciated its sober ambiance. We're glad you found our location convenient, with easy access to Mall Road, parking facilities, and nearby shopping areas and restaurants. We strive to provide a comfortable and hassle-free stay for our guests, and we're happy to know that we've met your expectations. Our team works hard to ensure that every aspect of your stay with us is enjoyable, from the cleanliness of our rooms to the convenience of our location. We appreciate your feedback and would love to have you back with us again soon! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Thank you again for your kind words, and we look forward to welcoming you back soon! Best regards, Swati.

IV Midtown Mussoorie has replied on Mon Aug 11 11:38:18 IST 2025

Dear Pritesh Kankariya, Thank you for choosing to stay with us! We're thrilled to hear that you found our property neat and clean, and appreciated its sober ambiance. We're glad you found our location convenient, with easy access to Mall Road, parking facilities, and nearby shopping areas and restaurants. We strive to provide a comfortable and hassle-free stay for our guests, and we're happy to know that we've met your expectations. Our team works hard to ensure that every aspect of your stay with us is enjoyable, from the cleanliness of our rooms to the convenience of our location. We appreciate your feedback and would love to have you back with us again soon! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Thank you again for your kind words, and we look forward to welcoming you back soon! Best regards, Swati

IV Midtown Mussoorie

Dear Apurv Sharma, Thank you for sharing your feedback about your recent stay with us. We apologize for not meeting your expectations regarding the breakfast quality and options. We'll take this feedback seriously and work on improving our breakfast offerings. Regarding the parking issue, we want to clarify that we had clearly mentioned on our booking confirmation that we don't have a parking facility available on-site. We understand that this might have caused inconvenience, and we regret that you had to incur additional costs for parking. However, we would like to request you to review our booking terms and conditions again, which clearly state that parking is not included and is not available on-site. We appreciate your understanding in this matter. We also appreciate your feedback about our amenities and services. We'll work on enhancing our offerings to provide a better experience for our guests. We value your feedback and appreciate your time in sharing your concerns. We'll use this feedback to improve our services and provide a better experience for our future guests. Best regards, Swati

IV Midtown Mussoorie has replied on Mon Aug 11 12:10:15 IST 2025

Dear Karan Kumar, Thank you for sharing your feedback about our culinary experience. We take all comments about our chef and food quality seriously. We'll review our menu, food preparation, and presentation to identify areas for improvement. We'll also provide additional training or consider making changes to our culinary team to ensure that our food meets the high standards of our guests. We appreciate your honesty and value your feedback. We'll use this feedback to enhance our culinary experience and provide better service to our future guests. Best regards, Swati

IV Midtown Mussoorie

Dear Gursimran Marwah, We apologize for the poor experience you had at our hotel. We regret that our front office staff were rude and didn't provide you with a warm welcome, including welcome drinks. We take cleanliness seriously and are disappointed to hear that our bathrooms didn't meet your standards. We'll review our housekeeping procedures to prevent such incidents in the future. We understand that the photos shown didn't match your actual experience, and for that, we apologize. We'll ensure that our marketing materials accurately represent our hotel. Lastly, we're sorry to hear that our food didn't meet your expectations. We'll take your feedback to improve our culinary offerings. Thank you for sharing your concerns. We'll use them to improve our services. Best regards, Swati IV Midtown Mussoorie

IV Midtown Mussoorie has replied on Mon Mar 10 13:25:39 IST 2025

Dear Sir/Mam, Thank you for your feedback. We're delighted you enjoyed your stay and appreciated our service. We look forward to welcoming you back. Warm regards, Swati Kaul

IV Midtown Mussoorie has replied on Mon Mar 10 13:27:32 IST 2025

Dear Mr. Taiyab Jameel, Thank you for your feedback. Sorry we didn't meet your service expectations. We'll work on improving. Glad you liked the location! Warm Regards, Swati Kaul

IV Midtown Mussoorie has replied on Mon Mar 10 13:47:35 IST 2025

Dear Guest, Thanks for your feedback. Sorry for the room cleanliness and bathroom exhaust issues. We'll improve our services. Glad you liked our breakfast and location.