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You are booking hotel for more than 90 days

JW Marriott Bengaluru

0123401234

Upscale Property Close to Cubbon Park and UB City

hotel image
hotel image

About Property

JW Marriott Bengaluru is a perfect fusion of luxury with top-shelf leisure facilities and award-winning dining spaces.
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  • Property HighlightsProperty Highlights
  • Activities & Nearby AttractionsActivities & Nearby Attractions

Amenities

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+91

Deluxe Twin with Bathtub

Fits 2 Adults

  • Rate Includes - Accommodation in Deluxe Twin room. - Breakfast Included. Terms and conditions: - Add
    Rate Includes - Accommodation in Deluxe Twin room. - Breakfast Included. Terms and conditions: - Add
  • Cancellation Icon
    Free Cancellation before ‪28 Dec 02:59 PM‬
    100% Refund
    Non Refundable
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    27 Dec11:59 PM
    28 Dec02:59 PM
    30 Dec02:59 PM
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Per Night:

19,000
+ 3,420 taxes & fees

More options available with

Free Cancellation & Meals Included
4.3
Excellent(495 RATINGS)
Ashok Nagar

Ashok Nagar

2 minutes walk to UB City Mall

JW Marriott Bengaluru

JW Marriott Bengaluru is a perfect fusion of luxury with top-shelf leisure facilities and award-winning dining spaces.

Property Highlights

  • Guests can enjoy swimming in the temperature-controlled outdoor pool of JW Marriott Bengaluru.
  • The health-conscious travellers can access the fitness centre fitted with cardiovascular equipment, free weights, a CrossFit studio, and a sauna. 
  • JW Spa is the hotel's luxury spa offering a range of Ayurvedic therapies, massages and beauty treatments.
  • An array of indoor and outdoor event venues, including the banquet hall and the outdoor lawn, have flexible floor plans and top-of-the-line audiovisual technology for hosting big-scale events and celebrations.
  • Complimentary on-site parking, complimentary valet parking, airport shuttle service, foreign exchange, car rental, concierge desk, laundry, 24-hour room service, and limousine service are some facilities provided by the hotel.
  • There is a business centre for business professionals.
  • The hotel has lavish rooms and suites furnished with top-of-the-line facilities. Categories include Deluxe King, Deluxe Twin, Executive Room, Executive Twin Room, Executive Room - Balcony, Executive Suite and Cubbon Suite.
  • Deluxe King comes with one king-size bed while Deluxe Twin comes with twin beds. The rooms offer evening turndown service, newspaper delivery on request and other room amenities.
  • Executive Room comes with one king-size bed while Executive Twin Room comes equipped with twin beds. Both rooms offer Executive Lounge access, complimentary tea and desserts, and an iPod dock.
  • Executive Room - Balcony comes with a bedroom fitted with a king-size bed, a balcony and a spacious bathroom offering upscale amenities. It also provides access to the Executive Lounge.
  • Executive Suite is a junior suite fitted with a king-size bed in the bedroom, a balcony, a separate living room, optional connecting rooms, two 32-inch TVs, and other amenities.
  • Cubbon Suite is a spacious one-bedroom suite fitted with a king-size bed, a separate living room, and optional connecting rooms. It offers the best view of Cubbon Park, besides offering Executive Lounge access, and complimentary food.
  • All rooms and suites are equipped with amenities like a mini-fridge, minibar, tea/coffee maker, safe, writing desk, TV, phones, individual climate control technology, and more. The rooms are child-friendly and equipped with a crib or play yard. The marble bathrooms are equipped with a separate bathtub and shower, robe, hairdryer, etc. 

Activities & Nearby Attractions

  • The ISKON Temple is situated 3.1 km away from the hotel.
  • Guests can visit the Venkatappa Art Gallery and Government Museum, accessible after a mere 4-minute walk.
  • Another well-known museum in the area is the Visvesvaraya Industrial and Technological Museum (400 m).

How to Reach the Property

Jw Marriott Bengaluru is located 35 km away from Kempegowda International Airport. Bangalore City Railway Station is at a distance of just 4.2 km from the property.

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7 Room Types

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  • Breakfast Included
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Deluxe Twin with Bathtub

  • 464 sq.ft (43 sq.mt)464 sq.ft (43 sq.mt)
  • City ViewCity View
  • 2 Single Bed(s)2 Single Bed(s)
  • 1 Bathroom1 Bathroom
  • Bathtub

More Details

Room With Free Cancellation | Breakfast only
  • Rate Includes - Accommodation in Deluxe Twin room. - Breakfast Included. Terms and conditions: - Add
    Rate Includes - Accommodation in Deluxe Twin room. - Breakfast Included. Terms and conditions: - Add  
  • Free Cancellation before ‪28 Dec 02:59 PM‬
    Free Cancellation before ‪28 Dec 02:59 PM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 27 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
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    28 Dec02:59 PM
    30 Dec02:59 PM
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19,000

+ 3,420 taxes & fees Per Night

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Deluxe King with Bathtub

  • 464 sq.ft (43 sq.mt)464 sq.ft (43 sq.mt)
  • City ViewCity View
  • 1 King Bed1 King Bed
  • 1 Bathroom1 Bathroom
  • Bathtub

More Details

Room With Free Cancellation | Breakfast only
  • Rate Includes - Accommodation in Deluxe room. - Breakfast Included. Terms and conditions: - Addition
    Rate Includes - Accommodation in Deluxe room. - Breakfast Included. Terms and conditions: - Addition  
  • Free Cancellation before ‪28 Dec 02:59 PM‬
    Free Cancellation before ‪28 Dec 02:59 PM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 27 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
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    27 Dec11:59 PM
    28 Dec02:59 PM
    30 Dec02:59 PM
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19,000

+ 3,420 taxes & fees Per Night

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Executive King with Bathtub

  • 464 sq.ft (43 sq.mt)464 sq.ft (43 sq.mt)
  • City ViewCity View
  • 1 King Bed1 King Bed
  • 1 Bathroom1 Bathroom
  • Bathtub

More Details

Room With Free Cancellation | Breakfast only
  • Rate Includes: - Accommodation in an executive room - Rate inclusive of complimentary buffet Breakfa
    Rate Includes: - Accommodation in an executive room - Rate inclusive of complimentary buffet Breakfa  
  • Free Cancellation before ‪28 Dec 02:59 PM‬
    Free Cancellation before ‪28 Dec 02:59 PM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 27 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
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    27 Dec11:59 PM
    28 Dec02:59 PM
    30 Dec02:59 PM
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More Details

24,000

+ 4,320 taxes & fees Per Night

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Executive Twin with Bathtub

  • 464 sq.ft (43 sq.mt)464 sq.ft (43 sq.mt)
  • City ViewCity View
  • 2 Single Bed(s)2 Single Bed(s)
  • 1 Bathroom1 Bathroom
  • Bathtub

More Details

Room With Free Cancellation | Breakfast only
  • Rate Includes: -Accommodation in an executive Twin room -Rate inclusive of complimentary buffet Brea
    Rate Includes: -Accommodation in an executive Twin room -Rate inclusive of complimentary buffet Brea  
  • Free Cancellation before ‪28 Dec 02:59 PM‬
    Free Cancellation before ‪28 Dec 02:59 PM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 27 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    27 Dec11:59 PM
    28 Dec02:59 PM
    30 Dec02:59 PM
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More Details

24,000

+ 4,320 taxes & fees Per Night

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Executive King with Balcony & Bathtub

  • 500 sq.ft (46 sq.mt)500 sq.ft (46 sq.mt)
  • City ViewCity View
  • 1 King Bed1 King Bed
  • 1 Bathroom1 Bathroom
Enjoy alluring views of Cubbon Park from the private balcony.
  • Bathtub

More Details

Room With Free Cancellation | Breakfast only
  • Rate Includes: - Accommodation in an executive room with Balcony - Rate inclusive of complimentary b
    Rate Includes: - Accommodation in an executive room with Balcony - Rate inclusive of complimentary b  
  • Free Cancellation before ‪28 Dec 02:59 PM‬
    Free Cancellation before ‪28 Dec 02:59 PM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 27 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    27 Dec11:59 PM
    28 Dec02:59 PM
    30 Dec02:59 PM
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More Details

26,000

+ 4,680 taxes & fees Per Night

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room Img

Executive lounge access, Guest room, 2 Twin, Balcony

  • Bathtub

More Details

Room With Free Cancellation | Breakfast only
  • Cocktail Hours
    Cocktail Hours  
  • Complimentary pressing,
    Complimentary pressing,  
  • Complimentary Tea, Coffee  and desserts
    Complimentary Tea, Coffee and desserts  
  • Rate Includes: - Accommodation in an executive room with Balcony - Rate inclusive of complimentary b
    Rate Includes: - Accommodation in an executive room with Balcony - Rate inclusive of complimentary b  
  • Free Cancellation before ‪28 Dec 02:59 PM‬
    Free Cancellation before ‪28 Dec 02:59 PM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 27 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    27 Dec11:59 PM
    28 Dec02:59 PM
    30 Dec02:59 PM
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More Details

26,000

+ 4,680 taxes & fees Per Night

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Executive Suite with Bathtub

  • 900 sq.ft (84 sq.mt)900 sq.ft (84 sq.mt)
  • City ViewCity View
  • 1 King Bed1 King Bed
  • 1 Bathroom1 Bathroom
Features a separate living and dining space.
  • Bathtub

More Details

Room With Free Cancellation | Breakfast only
  • Cocktail Hours
    Cocktail Hours  
  • Complimentary pressing,
    Complimentary pressing,  
  • Complimentary Tea, Coffee  and desserts
    Complimentary Tea, Coffee and desserts  
  • Rate includes: -Accommodation in an Executive Suite. -Rate inclusive of buffet breakfast. -Access to
    Rate includes: -Accommodation in an Executive Suite. -Rate inclusive of buffet breakfast. -Access to  
  • Free Cancellation before ‪28 Dec 02:59 PM‬
    Free Cancellation before ‪28 Dec 02:59 PM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 27 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    27 Dec11:59 PM
    28 Dec02:59 PM
    30 Dec02:59 PM
    Check-in

More Details

32,000

+ 5,760 taxes & fees Per Night

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JW Marriott Bengaluru Location

location iconLocation rated 4.6 by guests

What guests said

icon

Guests consistently praise the property's prime location, highlighting its proximity to Cubbon Park and UB City. The central position makes it easy to access high-end shopping, dining, and entertainment options. Many enjoyed stunning views from their rooms and described the atmosphere as vibrant yet tranquil. Overall, the location greatly contributed to an exceptional stay, with guests eager to return for another experience.

Property Rules at JW Marriott Bengaluru

Check-in: 3 PM Check-out: 12 PM
    Couple/Bachelor RulesCouple/Bachelor Rules

    Unmarried couples allowed. Local ids are allowed

  • Primary Guest should be atleast 18 years of age.
  • Pets are not allowed
  • Optional : Fee for buffet breakfast: approximately INR 1250 per person|Fee for in-room wireless internet: INR 1124 per night (rates may vary)|Fee for wireless internet in public areas: INR 1124 per day (rates may vary)|Airport shuttle fee: INR 5000 per room (one-way)
  • Extra-person charges may apply and vary depending on property policy|Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges|Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed|The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation|This property accepts credit cards, debit cards, and cash|This property reserves the right to pre-authorize the guest's credit card prior to arrival.|Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards|This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room|This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)|Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Must Read Rules
  • Guest Profile
  • ID Proof Related

JW Marriott Bengaluru Photos by Guests

  • +142 Guest Photos

User Rating & Reviews

  • everyone
  • group
  • couple
  • solo
  • business
  • family
4.3
Excellent

495 Ratings, 214 Reviews

excellent
62%
very good
23%
average
7%
poor
2%
bad
5%

Last 10 Customer Ratings (Latest First)

  • 5
  • 4
  • 1
  • 5
  • 5
  • 4
  • 4
  • 4
  • 3
  • 5

Rating Categories

  • Hospitality4.6
  • Facilities4.4
  • Food4.4
  • Room4.5
  • Cleanliness4.5
  • Value For Money4.1
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Review Summary

Powered by Myra.AI

  • Exquisite architectural design and luxurious amenities make this property stand out as a premier destination.
  • Guests appreciate the warm, welcoming staff dedicated to providing exceptional hospitality.
  • The property's prime location offers stunning views of Cubbon Park and easy access to UB City.
  • A wide variety of delicious food options and fantastic breakfast buffets are highlights.
Read more

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Latest first
5.0

Excellent Stay

suma p.family with 1 kid

Location was ideal for our travel plan which was shopping with my kids. Food especially breakfast spread was awesome. Definitely looking forward to visit again.

Travel Month: Nov 2025

Room: Deluxe Twin with Bathtub

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1.0

Terrible Stay

gautam r.solo

Very disappointing stay Rotten apple in the room Extremely negative attitude of the staff 2 written messages sent to GM but no response till date On my way to BF buffet when I entered the restaurant 3 staff including the manager were busy chit chatting so no meet and greet, the hostess suddenly realised and followed me to ask my room number in a very casual way, I felt really embarrassed and left the restaurant without having B/F NO EMPATHY NO no follow up from anyone A/C was functional like a room heater When I asked the HK for a bottle of water i was told no stock available on the floor So no food no water no A/C no hospitality, is this a hotel for real

Travel Month: Nov 2025

Room: Deluxe King with Bathtub

5.0

Excellent Stay

mahammad s.group

Good Room clean washroom good cooperative staffs and help out in very good way handling.y things.though i forgot something back in room I still got back next day

Travel Month: Oct 2025

Room: Deluxe King with Bathtub

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JW Marriott Bengaluru has replied on Mon Oct 20 10:00:50 IST 2025

Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for sharing a positive rating on your recent visit to our hotel. The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru. Warm Regards, JW Marriott Hotel Bengaluru

4.0

Good Stay

shivraj p.group

Food and service was good . But for that cost the room dint have the luxurious feel . It was clean , bathroom was good . Overall it was a comfortable stay but the room could have some more luxury.

Travel Month: Oct 2025

Room: Deluxe King with Bathtub

JW Marriott Bengaluru has replied on Mon Oct 20 10:00:32 IST 2025

Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for sharing a positive rating on your recent visit to our hotel. The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru. Warm Regards, JW Marriott Hotel Bengaluru

1.0

Don't opt for JW

shanu a.family with 1 kid

This was the worst stay I have ever experienced. The staff's behavior was extremely rude; they were not helpful at all. I do not recommend this place for infants or children. I absolutely regret my stay at JW because of the staff's rudeness. If I ever have the chance to stay here for free, I would definitely decline.

Travel Month: Jul 2025

Room: Executive Suite with Bathtub

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JW Marriott Bengaluru

Dear Guest, Greetings from JW Marriott Hotel Bengaluru! Thank you for sharing your rating on your recent visit to our hotel. It is indeed disheartening to know your visit to our hotel was less than satisfactory. We request you to connect with us to understand the concerns faced by you. The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru Warm Regards, JW Marriott Hotel Bengaluru

5.0

Excellent Stay

komal b.

We had a wonderful stay at JW Marriott. The staff were extremely warm and welcoming and ensured we had a comfortable stay. The hospitality is unmatched!

Travel Month: Apr 2025

Room: Deluxe King with Bathtub

JW Marriott Bengaluru has replied on Fri May 02 14:42:28 IST 2025

Dear Guest, Thank you for sparing your valuable time to share such a kind review on your experience with us. At JW Marriott Hotel Bengaluru we create environments and experiences that foster togetherness and leave our guests feeling nurtured and with a deep sense that “all is well.” We are delighted to know that you had a luxuriously warm stay at our hotel, your positive feedback towards our hotel and team members will act as source of inspiration for us. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards, Gaurav Sinha Hotel Manager JW Marriott Hotel Bengaluru

5.0

"Luxury Redefined at JW Marriott

neil j.group

My stay at JW Marriott was truly exceptional, marked by luxury and outstanding service. The staff were professional and attentive, ensuring a seamless and comfortable experience. The rooms were beautifully designed, combining elegance with comfort. The dining options were superb, offering a delightful variety of flavorful cuisines. Overall, JW Marriott exceeded all expectations and provided a truly memorable stay.

Travel Month: Apr 2025

Room: Deluxe Twin with Bathtub

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JW Marriott Bengaluru has replied on Sat May 03 10:34:54 IST 2025

Dear Guest, I would like to thank you for taking the time to share your experience on this esteemed platform. We are delighted to know that you had a memorable stay at our hotel and were impressed with the location, clean rooms, and large food spread, your positive feedback will act as source of inspiration for us. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards, Gaurav Sinha Hotel Manager JW Marriott Hotel Bengaluru

5.0

Excellent Stay

chandru g.couple

We had a stay for 1 night,it was excellent stay,food and service was extremely good,had a great stay

Travel Month: Apr 2025

Room: Deluxe Twin with Bathtub

JW Marriott Bengaluru has replied on Tue Apr 29 09:37:09 IST 2025

Dear Guest, Thank you for sparing your valuable time to share such a kind review on your experience with us. At JW Marriott Hotel Bengaluru we create environments and experiences that foster togetherness and leave our guests feeling nurtured and with a deep sense that “all is well.” We are delighted to know that you had a luxuriously warm stay at our hotel, your positive feedback towards our hotel and team members will act as source of inspiration for us. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards, Gaurav Sinha Hotel Manager JW Marriott Hotel Bengaluru

5.0

Super Location

rajesh k.couple

Best location excellent service very good cleanliness very good breakfast nice choice and very good cubbon park view

Travel Month: Apr 2025

Room: Executive King with Balcony & Bathtub

JW Marriott Bengaluru has replied on Mon Apr 28 12:37:56 IST 2025

Dear Guest, Thank you ever so much for sharing your feedback with us. We at JW Marriott Hotel Bengaluru are delighted to know that you were charmed by our thoughtful service, room with a balcony, humble and polite team members and expansive breakfast spread at our award-winning all-day dining restaurant, JW Kitchen. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards, Gaurav Sinha Hotel Manager JW Marriott Hotel Bengaluru

5.0

Excellent Stay

parthiban p.loyalty-iconcouple

Nice pleasant hotel with pleasing staff. Good ambiance and cleanliness. Good food overall it’s a nice experience

Travel Month: Mar 2025

Room: Executive King with Bathtub

JW Marriott Bengaluru has replied on Mon Apr 28 12:37:14 IST 2025

Dear Guest, Thank you for your kind review. We are glad to know you had a comfortable experience at our hotel. Your kind words towards our service and hospitality are highly appreciated and it is our endeavor to deliver the best-in-class experience, always. We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back. Warm Regards, Gaurav Sinha Hotel Manager JW Marriott Hotel Bengaluru

5.0

Definitely recommend

vijay n.loyalty-iconfamily

Great location and dining options; rooms have a superb view of the cubbon park; right next to ub city

Travel Month: Dec 2024

Room: Deluxe King with Bathtub

JW Marriott Bengaluru has replied on Mon Apr 28 12:34:32 IST 2025

Dear Guest, I would like to thank you for taking the time to share your experience on this esteemed platform. We are delighted to know that you had a memorable stay at our hotel and were impressed with the location and clean rooms, your positive feedback will act as source of inspiration for us. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards, Gaurav Sinha Hotel Manager JW Marriott Hotel Bengaluru

5.0

Excellent Stay

tanishaa p.loyalty-iconcouple

Good stay in bangalore excellent place will recommend friends and family. The best 5 star luxury hotel in bangalore

Travel Month: Jul 2024

Room: Executive Twin with Bathtub

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JW Marriott Bengaluru has replied on Tue Jul 23 11:06:40 IST 2024

Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you had a memorable stay at our hotel, your positive feedback will act as source of inspiration for us. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards, Gaurav Sinha Hotel Manager, JW Marriott Hotel Bengaluru

5.0

Lovely stay

susannah e.loyalty-iconsolo

Comfortable stay with great service and clean rooms. Breakfast buffet has several options for different cuisine

Travel Month: Jul 2024

Room: Deluxe King with Bathtub

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JW Marriott Bengaluru has replied on Wed Jul 17 09:25:17 IST 2024

Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you had a memorable stay at our hotel and were impressed with the great service, immaculate rooms and the expansive breakfast spread at our award-winning all-day dining restaurant JW Kitchen, your positive feedback will act as source of inspiration for us. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards, Gaurav Sinha Hotel Manager, JW Marriott Hotel Bengaluru

5.0

Excellent Stay

anith k.loyalty-iconfamily

Excellent stay.

Travel Month: Jul 2024

Room: Deluxe King with Bathtub

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JW Marriott Bengaluru has replied on Mon Jul 15 11:25:23 IST 2024

Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you had a memorable stay at our hotel, your positive feedback will act as source of inspiration for us. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards, Gaurav Sinha Hotel Manager, JW Marriott Hotel Bengaluru

5.0

Five star staycation

dhivya s.loyalty-icongroup

Everything was awesome. Clean & spacious room. Great amenities and loved the food. It’s a must visit property for relaxing experience

Travel Month: May 2024

Room: Executive King with Bathtub

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JW Marriott Bengaluru has replied on Fri May 17 10:18:07 IST 2024

Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you had a memorable stay at our hotel and were impressed with our clean, spacious rooms, amenities and food, your positive feedback will act as source of inspiration for us. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards, Gaurav Sinha Hotel Manager, JW Marriott Hotel Bengaluru

3.0

Service experience at jw hotel was not upto the mark

pranav n.loyalty-iconcouple

We recently stayed at jw hotel and while the rooms were satisfactory, the service left much to be desired. Despite booking a room with specific amenities, the staff failed to provide updates on breakfast timings, a basic expectation in most hotels. Instead of proactive communication, we had to constantly reach out for information. When we addressed our concerns, we were met with delayed responses and inadequate solutions. Additionally, the offer of coffee without sugar exemplified a lack of attention to detail and customer care expected from a five-star establishment. Overall, the service experience did not align with the hotel's prestigious reputation, leaving us feeling disappointed.

Travel Month: Apr 2024

Room: Executive King with Balcony & Bathtub

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JW Marriott Bengaluru has replied on Mon Apr 29 10:56:54 IST 2024

Dear Guest, I would like to thank you for taking the time to share your experience with us. While we are glad to learn that you liked the room, we regret to know that certain aspects of your stay were less than satisfactory. I have addressed your feedback with our Director of Rooms and Director of Food & Beverage to prevent such occurrences in the future. We have implemented all necessary measures highlighted by you. Our commitment to your comfort and satisfaction is unwavering, and our entire team is dedicated to ensuring that all your future visits are both enjoyable and memorable. The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru. Warm Regards, Gaurav Sinha Hotel Manager JW Marriott Hotel Bengaluru

5.0

Excellent Stay

kamlesh r.loyalty-iconcouple

Its 500 meters from my home i wanted to experience the jw marriot so i booked through mmt thank you very much

Travel Month: Mar 2024

Room: Deluxe King with Bathtub

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JW Marriott Bengaluru has replied on Mon Apr 01 18:20:06 IST 2024

Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you had a memorable stay at our hotel and were impressed with the location and clean rooms, your positive feedback will act as source of inspiration for us. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards, Gaurav Sinha Hotel Manager, JW Marriott Hotel Bengaluru

5.0

Excellent Stay

priyanka.loyalty-icon

Excellent & good service

Travel Month: Mar 2024

Room: Deluxe King with Bathtub

JW Marriott Bengaluru has replied on Thu Mar 28 17:08:38 IST 2024

Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you had a memorable stay at our hotel and were impressed with the location and clean rooms, your positive feedback will act as source of inspiration for us. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards Gaurav Sinha Hotel Manager, JW Marriott Hotel Bengaluru

3.0

Average Stay

ishwar p.loyalty-iconbusiness

Stay was decent but the i was charged for 3rd person extra even-though i booked for 3 adults which is very disappointing

Travel Month: Mar 2024

Room: Deluxe King with Bathtub

JW Marriott Bengaluru has replied on Thu Mar 28 17:35:44 IST 2024

Dear Guest, I would like to thank you for taking the time to share your experience with us. Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. I am extremely concerned to know that your stay with us was less than satisfactory. All of us at JW Marriott Hotel Bangalore endeavour to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Please be assured we have shared your feedback with our Director of Rooms to look into the matter and give the seriousness it deserves. I take this opportunity to inform you, JW Marriott Hotel Bengaluru is known for its personalized and customized service extended by our dynamic team members. I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations. Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hosting you back soon. Warm Regards Gaurav Sinha Hotel Manager, JW Marriott Hotel Bengaluru

5.0

Excellent Stay

rishi p.loyalty-iconfamily

Overall it was amazing experience and room has spectacular view of cubbon park. Staff behaviour was also amazing and we got everything requested on time.

Travel Month: Feb 2024

Room: Executive King with Balcony & Bathtub

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JW Marriott Bengaluru has replied on Thu Mar 28 17:10:19 IST 2024

Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you had a memorable stay at our hotel and were impressed with the location and clean rooms, your positive feedback will act as source of inspiration for us. We are proud to have an ambassador in you and look forward to welcoming you back. Warm Regards Gaurav Sinha Hotel Manager, JW Marriott Hotel Bengaluru

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