Kamnath Zinc Journey by The Fern, Diu

Kamnath Zinc Journey by The Fern, Diu has replied on Fri Sep 19 00:28:07 IST 2025

Dear Nirmal Vora, We are thrilled to learn that your stay at our hotel was a memorable one. It's fantastic to know that you loved the location as well our delectable food offerings. Your compliments about our amiable staff are particularly motivating, as we always strive to provide the best services to our guests. Your recommendation is tremendously appreciated and we're glad that you would encourage others to also experience what our hotel has to offer. We look forward to serving you again in the near future. We're committed to making your next stay as wonderful as the last one. Thanks & Regards Tamash Mili

Kamnath Zinc Journey by The Fern, Diu has replied on Mon Jul 14 13:36:37 IST 2025

Dear Mr.Ishan, We appreciate your feedback and are thrilled to hear that the hospitality of our team, our delicious food, and clean rooms met your expectations. We regret the inconvenience caused due to the temporary unavailability of our bar service. We ensure to be more transparent about such matters to avoid any inconvenience in the future. Your suggestion on maintaining the swimming pool has been noted, and necessary actions will be taken immediately. We understand it's a favorite spot for many of our guests and we aim to keep it in its best condition always. We are glad to know that you would consider visiting us again, and we promise to continue providing our best services. We encourage you to ask as many questions as you wish for a comfortable stay, our staff is always ready to assist. Your satisfaction is our priority and we look forward to your return. Thanks & Regards Manjur.

Kamnath Zinc Journey by The Fern, Diu has replied on Fri Jun 27 16:54:07 IST 2025

Dear Mr.Dobariya, We're thrilled to hear that you enjoyed your stay and are planning to book with us again through Make My Trip. Knowing that we could provide you with a satisfying experience is what we strive for. We always aim to provide our guests with a comfortable and convenient experience, so your positive feedback means a lot. Your trust is highly appreciated and we're grateful for your upcoming booking with us. We will continue to do our best to live up to your expectations in the future as well. We are looking forward to your next visit. Until then, safe travels! Thanks & Regards Manjur

Kamnath Zinc Journey by The Fern, Diu has replied on Fri Jun 27 16:31:38 IST 2025

Dear Mr.Mobh, We appreciate your feedback and taking the time to share your experience. It's great to learn that you admire the location and service we offer. However, we understand that your stay was sub-par due to the unfortunate status of our swimming pool which isn't the experience we aim for. Regarding the pool, kindly note that there was a temporary maintenance period in order to heighten the experience for our guests. We aim to ensure that all amenities are in the best condition and regret that you couldn't enjoy our pool facilities during your stay. Concerning the pricing, we offer varying rates that frequently change depending on occupancy, season, and promotions. We endeavor to provide value proportionate to the cost and will definitely consider your input in future pricing evaluations. Your feedback is of utmost value to us, as it helps us enhance the state of our offerings. We hope to welcome you again under better circumstances, providing an experience that meets and exceeds your expectations. Thanks & Regards Manjur

Kamnath Zinc Journey by The Fern, Diu has replied on Fri Jun 27 16:31:21 IST 2025

Dear Mr.Kansagra, We're elated to know that you found our location and facilities to your liking! We constantly put great effort into ensuring these aspects of our venue are top-notch for all our valued patrons, as we strive to provide excellent service and convenience. Your positive feedback encourages us to work harder in maintaining our standards. We hope that on your next visit, we can continue to exceed your expectations and provide you with an even greater experience at our establishment. Any suggestions for improvement are always welcome as we aim to offer our visitors an exceptional and rewarding experience. Looking forward to serving you again soon. Thanks & Regards Manjur

Kamnath Zinc Journey by The Fern, Diu has replied on Tue Jun 24 13:34:39 IST 2025

Dear Ms.chavada, We appreciate your honest feedback. We understand that your recent stay with us didn't match your expectations in terms of location and quality of service. We believe in continuous improvement and your insights play a major role in that. We assure you that we'll address these differences with utmost dedication. Regarding the food quality, we're keen to offer our guests the best dining experience, and we feel disappointed that we fell short this time. We are committed to enhance our offerings and implement changes based on your suggestions. We hope you will decide to visit us again, as we're confident we can provide the exceptional experience you expect and deserve. Thanks & Regards Manjur

Kamnath Zinc Journey by The Fern, Diu has replied on Fri Jun 27 16:31:05 IST 2025

Dear Mr.Dobariya, We appreciate your feedback and have noted your concerns. We have an ongoing commitment to improving our guest experience and your comments are helpful in that process. Regarding your remark on the average food, we understand that taste can be subjective but we still strive to ensure that our gastronomic options satisfy a wide range of preferences. If there's any specific issue or dish that didn't meet your expectations, we'd appreciate hearing more to gauge where improvements can be made. Next, we want to address your comments about the bar and swimming pool. We're sorry to hear they didn't leave a positive impression on you. Although we aren't primarily a bar, we'll review our beverage selection to see if we can improve it. As for the swimming pool, routine cleanings are performed to ensure it is spotless and safe. We will make sure any issues are resolved immediately. Although the size of the pool is a structural feature, we'll take your comments into account in future renovations. We value your patronage and your feedback which we take very seriously. We hope to have the opportunity to serve you again for a better experience. Thanks & Regards Manjur

Kamnath Zinc Journey by The Fern, Diu

Dear jenish pastagia, We're over the moon to read such a detailed and enthusiastic review of your stay! It's lovely to hear that our staff’s attention to detail made you feel welcomed right from your arrival. Our team takes great pride in ensuring a streamlined check-in process and a comfortable stay. Your comments about the cleanliness and spaciousness of our rooms, the modern amenities, and the comfort of the bed truly resonate with our commitment to providing guests with a perfect retreat. We're glad to know the complimentary refreshments and high-speed Wi-Fi added convenience to your stay. Thank you for acknowledging our on-site restaurant. Our chefs indeed strive to cater to all tastes by providing a well-rounded menu of local and international cuisines. Your admiration for our breakfast buffet has been passed on to our kitchen team. We hope to elevate your experience even higher during your next stay with us! Thanks & Regards manjur

Kamnath Zinc Journey by The Fern, Diu has replied on Tue Jun 24 13:35:40 IST 2025

Dear Mr. Singh, We're delighted to hear that you found our property's location and surroundings to your liking. Our team works hard to ensure our guests have a memorable experience, so your recognition for their co-operation is much appreciated. It's great to know that you experienced the high standards of cleanliness that we strive for, and that the quality of our food met your expectations. We're glad that your family had an enjoyable stay overall, and we hope to make your next visit even more fabulous. Also, we'll continue working hard to maintain, and perhaps even exceed the standards you experienced during your stay. We welcome any suggestions you may have for further improvements. We look forward to welcoming you and your family back soon! Thanks & Regards manjur

Kamnath Zinc Journey by The Fern, Diu has replied on Tue Jun 24 13:35:23 IST 2025

Dear Guest , We're overjoyed to hear that you had such a fantastic stay at our property. Your positive feedback on our convenient beach location and beach side pool is much appreciated. It's tremendously rewarding when a guest's stay is thoroughly enjoyable. We hope your wonderful experiences during your stay created lasting memories. We look forward to possibly serving you again in future so you might continually enjoy our facilities and services. Thanks & Regards Manur

Kamnath Zinc Journey by The Fern, Diu has replied on Tue Jun 24 13:34:51 IST 2025

Dear Mr. Doshi, We appreciate your valuable feedback and time taken to share, it is great to know you found our service up to your expectation and were satisfied with the comfort, location, and cooperative staff of our establishment. We regret any inconvenience you experienced regarding the unavailability of liquor - we understand how important every aspect of your stay is. Your suggestions are important to us and we will certainly work on making our guests aware of our services to ensure a comfortable and hassle-free stay. We are looking forward to serving you even better in your future visits. Your satisfaction matters the most to us. Thanks & Regards Manjur

Kamnath Zinc Journey by The Fern, Diu has replied on Tue Jun 24 13:35:51 IST 2025

Dear Mr. Rana, Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards Manjur

Kamnath Zinc Journey by The Fern, Diu has replied on Thu May 29 17:20:50 IST 2025

Dear Mr.Patel, Your feedback is very important to us and we take all observations seriously. We understand your dissatisfaction regarding the absence of alcoholic beverages and regret the confusion caused. We acknowledge that our team should have clued you in about the change - we are addressing this internally and ensuring that we update all platforms to keep future guests informed. It is regrettable that your interaction with our staff did not meet expectations. We strive to provide exemplary service to our guests and appear to have fallen short in this instance. Please know, we ensure regular training sessions for our staff to sensitively handle frustrating situations. Concerning your food experience, we do invest a lot of time to provide quality dishes and it certainly seems we missed the mark this time. We assure you that we'll look into this and make the necessary improvements. We greatly appreciate your feedback and hope you permit us another chance to serve you better. Thanks & Regards Manjur

Kamnath Zinc Journey by The Fern, Diu has replied on Fri May 09 12:27:15 IST 2025

Dear Mr.Nagar, We're glad to hear that you had a positive experience with us and enjoyed the location, hospitality, and sea view tents at Nagoa beach. We constantly strive to provide distinctive and enjoyable experiences to our guests, so we are delighted that we were able to meet your expectations. Our team works diligently to maintain a high standard of beneficence, and your positive review will serve as great motivation for them. We're also pleased to hear that the beautiful location brought an enhanced charm to your stay. We hope to welcome you back soon, so you can continue to enjoy everything we offer in such a remarkable setting! Thanks & Regards Manjur

Kamnath Zinc Journey by The Fern, Diu has replied on Mon May 12 18:55:54 IST 2025

Dear Mr.Hardik, We highly value your feedback and we're thrilled to know that our staff's services, the sea view, as well as the breakfast have made your stay enjoyable. We always strive to provide an exceptional experience for our guests and hearing this brings a smile to our faces. Your concerns regarding the prices of our food and beverages are duly noted. We take pride in offering high-quality products and services, which sometimes may be slightly pricier than outside. Rest assured that we are constantly revising our pricing to ensure they reflect the current market rate. Your satisfaction is truly important to us and your feedback will definitely be taken into consideration. We hope that this would not deter you from visiting us again in the future as it would be our pleasure to serve you. Should you choose to visit us again, we'd like to assure you of our commitment to making your stay memorable. Once again, we deeply appreciate your comments, and looking forward to welcoming you back. Thanks & Regards Manjur

Kamnath Zinc Journey by The Fern, Diu has replied on Thu May 01 01:38:57 IST 2025

Dear Mr.Khunt, We greatly appreciate you taking the time to share your feedback. We are pleased to know that you found our staff helpful and services impressive. Your suggestion regarding the addition of a bar and a swimming pool has been noted. Such suggestions affirm our commitment to customizing our services according to our valued guests' preferences. We are always looking to enhance our amenities, and your input will certainly be a significant part of our discussion. While we don't have a pool or a bar currently, we are associated with nearby clubs that cater to these requirements. Our Front Desk can provide you with information or arrange services as per your convenience for the duration of your stay. We hope you will continue to choose us for your future stays and give us an opportunity to surprise you with our improvements. Thanks & Regards Manjur

Kamnath Zinc Journey by The Fern, Diu has replied on Thu May 01 01:39:11 IST 2025

Dear Mr.Sharma, I'm glad to hear you thoroughly enjoyed your stay with us, especially the stunning sea beach view and exceptional food quality. It's wonderful to know that our welcome drink and magical night fulfilled your expectations. Your kind words inspire us to continually provide and improve our services. We aim to create memorable moments, and we're happy to know we did just that for you. We enjoyed having you stay with us, and we’re looking forward to your next visit. We compel you to explore more of our services through MakeMyTrip for an even more delightful experience. Feel free to share any more feedback you may have, as it will only help us serve you better. Thanks & Regards Manjur

Kamnath Zinc Journey by The Fern, Diu

Dear Mr. Sharma, Hum sune ki aapke anubhav ko hamare seva se asantoshit kar rahe hain. Aapke anubhav ko sunna hame bahut khamiyaza aku hota hai. Aapka samay bahut mahatvapoorn hai aur hame yeh samajhmein aata hai ki kitna dukh hota hai jab aapko apni zarooraton ke liye intezaar karna padta hai. Hamare yahan aane vale har call ka adhyayan kiya jata hai taaki hum apne galtiyon se seekh saken. Aapke saath jo hua uske liye humne corrective measures le liye hain. ismein seva pradan karne ki prakriya ke liye zimmedariyon ki SPAST vyakhya hai, is tarah ki kisi bhi adhuri jankari ke liye. Hum aapko bharosa dilate hain ki aapko aisi pareshani phir se face nahi karni padegi. Aage se aapko koi bhi samasya hoti hai to krupaya foran hamein informe karen. Hum hamesha aapki madad karne ke liye taiyar hain. Phir ek bar humse sampark karke dekhne ka mauka dein, hum aasha karte hain ki aapko humari sudhaarit seva pasand aayegi. Thanks & Regards Manjur