Kovalam Beach Hotel

The hotel was extremely shabby and dark. no views of the sea were available and the rooms were not ventilated and had no natural light. The staff, although courteous, was busy selling additional services for additional charges.

Haunted house - there were weird things similar to a haunted place, tilted chandelier, handprints on room ceiling, doors locking etc ! The property is very terribly maintained with rude staff and owner. The lift was not working - they asked us to climb till 3rd floor with my 72 year old parents. The ac remote was broken, door knobs were broken, bathroom tub and toilet seats had cracks. The traveler or bigger vehicle cannot go till hotel. The rooms were not at all as were . On complaining to the owner he said we don’t put any pictures . The staff was rude - they said we cannot help if this is not working it’s your problem, we are just employees here

The property is good but it is not maintained well. The rooms are not worth the amount being charged. Stained bedsheets and half filled toiletries were a disappointment. The parking is a little tricky so if you are going by car then be careful. The staff was also not courteous.

Hotel is nearly 2 mins walk from beach. Best thing of the hotel is staff. Veg food is available. I booked for my in laws. And they enjoyed

The hotel is poorly managed and understaffed. It used to be good, but now it's sad reminder of the glorious past. Fixtures in the room don't work properly. Air conditioning doesn't work. They don't have their own restaurant and get food from outside. Only plus are rooms are good. Not value for money.

There are two sides of hotel, one part facing sea beach another main part completely packed, very poor ventilation. Ac at midnight become off. Poor infrastructure. Restaurant serve only breakfast. Staff are good. I get nothing from this hotel except one closed room with window you can't open due to dirt. No intercom system to call or connect. You have to call directly with reception

Average rooms, slightly below par location. Food is not good. Try avoiding food from the restaurant if you can. Location - difficult to find the hotel if you can't read malayalam.

Warm welcome by the management. Very polite behavior with customers. Room is good and the amenities are also nice. Being very near to the beach, we enjoyed a lot. Over all nice experience.

The rooms are not good. There is no restaurent. There is no hot water facility i the bathroom. There was insect in the bed. Bathrooms are very small. Water was licking from toilet zet. There is no proper room service. No intercom facility

I booked a sea view room, although it is sea facing room but the view is blocked because of trees but 4th floor has little sea view. Staff is really helpful, polite and provide service 24hr. There's no lunch and dinner at this place but there are lot of options nearby and outside food is allowed inside.

This is a substandard hotel, mm t should look into audit mechanism how this hotel given a 3 star category of a 1 star hotel. There is only 3 staffs in the hotel, no restaurent available in the hotel. They provide food from outside dhaba. Worst experience, must think twice before booking this hotel.

1. There was no manager, only some poor overworked supervisors. Literally no one was available at reception any time as they were running some errands. 2. No proper house keeping. One boy running around doing all chores. 3. Dirty sheets, bad smell, toilet pot not fixed, hot water is irregular. 4. Food is ok only that one would find at a small roadside hotel. For the price they charge it was poor. 5. Staff is really trying but without enough employees, they all are overworked. 6. Management is horrible. They don't even seem to care. Especially during peak season they ought to have someone available.

Very bad experience. It is not at all a hotel. It is a house which has been converted to a hotel. It has very poor lighting and looks like a horror movie hotel. Breakfast is limited to juice, idli and poorly made paratha, that's it. The room seems to be very old one with no proper lighting and curtains smelling badly. The reception staff was very cooperative but the property is very very bad.

Good place to stay with family. Simple and homely atmosphere. Near to the beach. Rooms are good. Staff is very helpful

Stay at kovalam hotel is not good, hotel atom-sphere is not good, poor illumination inside hotel, not good tv, not good bathroom, also hotel restaurant was dirty and having water leakages in restaurant. Not good hotel to stay with family. Also not having proper room service, also having moister in all room, also coffee and tea pouch also having moister

We booked beach view turtle balcony toom, view was great from the room, food is also ghod, less-oily, homemade food kinda taste. Also the great thing is beach is just 1 min walkable fistance only

Overall experience was average quality of room, bed space-vise view-vise was great but we had little inconvenience with the owner so felt bad about that

Bathroom fittings all needed repairs. Leaky taps, broken bath tubs, wifi connection wasn't usable, doors weren't lockable, no spa facilities. View wasn't good enough. Staff behaviour was perfect. Breakfast was hearty

the place had extremely small rooms, not so good food, the place is highly overpriced as compared to facility provided. staff was courteous but no parking was there despite being mentioned. rooms had ant, bathroom was so small that one person cannot even stand properly.

Location is very good , food & hygiene standard is marvellous. Staff’s was very sincere & courteous.👍