Lime Tree Suites @GolfCourse

Lime Tree Suites @GolfCourse has replied on Wed Nov 26 15:48:41 IST 2025

Dear Abhishek Sinha, Thank you for sharing your feedback. We sincerely apologize for the disappointing experience you had during your stay, especially regarding staff behavior and the room allocation. This is not the level of service we aim to provide, and we regret that we fell short of your expectations. Your concerns have been taken seriously and shared with our front office and housekeeping teams for immediate corrective action. Ensuring proper guest attention and a better check-in experience is our top priority. We truly apologize for the inconvenience caused and hope you will give us an opportunity to serve you better in the future. Warm regards, Lime Tree Hotels

Lime Tree Suites @GolfCourse has replied on Mon Nov 24 15:45:35 IST 2025

Dear Sachin Kansal, Thank you for taking the time to share your feedback. We are glad to know that you found our location convenient and easy to access. However, we sincerely apologize for the inconvenience caused due to the condition of the dining area, furniture, balconies, and bathroom. Your comments highlight important areas where we need to improve, and we have already shared them with our housekeeping and maintenance teams for immediate corrective action. Ensuring a well-maintained, clean, and comfortable environment for our guests is our priority, and we regret falling short in your case. We truly appreciate your valuable insights and hope you will give us another opportunity to offer you a much better experience in the future. Warm regards, Lime Tree Hotels

Lime Tree Suites @GolfCourse has replied on Tue Nov 18 17:12:34 IST 2025

Dear Mr. Sourav Kumar Kumar Jha, Thank you for sharing your detailed feedback, and we sincerely apologize for the unpleasant experience you encountered during your stay. The issues you described regarding room hygiene, safety concerns, and the unprofessional response from the staff are completely unacceptable and far from the standards we strive to maintain at Lime Tree Hotels. Your concerns have been escalated to the senior operations team for immediate corrective action. We are already reviewing the room conditions, repairing the identified safety issues, and ensuring strict compliance with cleanliness protocols. Additionally, the matter of staff behaviour is being taken very seriously, and necessary training and disciplinary steps are underway to prevent such occurrences in the future. We truly regret the stress and discomfort caused to you. While we understand your disappointment, we hope you will allow us another opportunity to provide you with a far better and genuinely comfortable stay experience. Warm regards, Lime Tree Hotels

Lime Tree Suites @GolfCourse has replied on Mon Nov 10 11:59:38 IST 2025

Dear Sudarsan Kumar Bhattacharya, Thank you so much for your wonderful review and perfect rating! We’re delighted to know that you had an excellent stay and appreciated our convenient yet peaceful location near the metro and shopping areas. It’s great to hear that you found the surroundings comfortable and the amenities satisfactory. Your kind words truly encourage our team to continue delivering the best experience to all our guests. We look forward to welcoming you again soon for another pleasant and comfortable stay. Warm regards, Lime Tree Hotels

Lime Tree Suites @GolfCourse has replied on Wed Nov 05 11:21:30 IST 2025

Thank you for being a valued guest and for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your recent stay. We truly appreciate your continued trust in us over the years and regret that the recent visit did not meet your expectations. Your detailed feedback regarding cleanliness, maintenance, and service standards has been noted, and our team is already working to ensure such issues are addressed immediately. We value your loyalty and hope to have the opportunity to welcome you back with a much-improved experience soon. Warm regards, Lime Tree Hotels

Lime Tree Suites @GolfCourse

Dear Mansi Thapa, Thank you so much for your excellent rating and kind words! We’re delighted to know that you had a pleasant stay and found everything up to your expectations. Your appreciation for our receptionist, Suman, and her polite behavior truly means a lot — we’ll be sure to share your feedback with her and the entire team. We look forward to welcoming you back soon for another comfortable and memorable stay at Lime Tree Hotel. Warm regards, Lime Tree Hotel

Lime Tree Suites @GolfCourse has replied on Sat Oct 11 10:42:00 IST 2025

Dear Deepak Kumar Singh, Thank you for sharing your feedback and for choosing to stay with us. We’re glad to know that you had a pleasant experience and appreciated our spacious rooms and clean facilities. It’s wonderful to hear that your overall stay was comfortable and satisfying. Your kind words encourage our team to keep maintaining high standards of cleanliness and service. We look forward to welcoming you again soon for another enjoyable stay. Warm regards, Lime Tree Hotel

Lime Tree Suites @GolfCourse has replied on Mon Oct 06 10:55:35 IST 2025

Dear Anwarul Hussain, We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused during your stay. The issues you mentioned regarding room and bedsheet cleanliness are unacceptable and do not reflect our usual standards. Please be assured that we have addressed this matter with our housekeeping team to ensure such lapses do not happen again. We value your feedback as it helps us improve our services, and we hope you will give us another opportunity to provide you with a much better stay experience in the future. Warm regards, Lime Tree Hotel

Lime Tree Suites @GolfCourse has replied on Tue Sep 16 13:37:08 IST 2025

Dear Shubham Gupta, Thank you so much for your excellent rating and for taking the time to share your experience with us. We are delighted to hear that you found the property spacious, clean, and well-organized. At Lime Tree Hotels, we strive to create a welcoming environment where our guests can feel truly comfortable, and your kind words reassure us that we are on the right path. Although you did not get a chance to try our food during this visit, we look forward to the opportunity to serve you a delightful dining experience on your next stay. Your appreciation motivates our team to continue delivering high standards of service, cleanliness, and comfort for all our guests. We sincerely thank you for recommending us and look forward to hosting you again soon for another memorable and pleasant stay. Warm Regards, Lime Tree Hotels

Lime Tree Suites @GolfCourse has replied on Tue Sep 16 13:37:49 IST 2025

Dear Mr. Vinay Kalia, We sincerely regret to hear about your disappointing experience and would like to extend our deepest apologies for the inconvenience you faced during your stay. Guest comfort and satisfaction are our top priorities, and it is clear that we fell short of delivering the service and standards we aim for. Your feedback regarding the cleanliness of the room, condition of the furniture, lack of proper room service, and the way breakfast was served has been taken very seriously. We are already reviewing these concerns with our housekeeping and service teams to ensure immediate corrective actions are implemented. Please be assured that measures are being taken to maintain higher standards of hygiene, room upkeep, and guest services. We value your feedback as it helps us identify areas of improvement, and we truly hope to have the opportunity to host you again in the future to provide you with a far better and more comfortable experience. Warm Regards, Lime Tree Hotels

Lime Tree Suites @GolfCourse has replied on Wed Sep 10 12:35:42 IST 2025

Dear Mr. Singh, Thank you for sharing your honest feedback. We deeply regret the inconvenience you faced during your stay, especially regarding the room amenities and cleanliness. Your concerns have been noted, and our team is taking immediate steps to address these issues and improve our services. We truly apologize for not meeting your expectations this time and appreciate your input as it helps us serve our guests better. We hope to have the opportunity to provide you with a much-improved experience in the future. Kind regards, Lime Tree Hotels

Lime Tree Suites @GolfCourse has replied on Wed Sep 10 12:36:06 IST 2025

Dear Mr. Sharma, Thank you for sharing your detailed feedback. We sincerely apologize for the inconvenience you faced during your stay, especially with the amenities and service response. Your concerns are extremely important to us, and we have already shared them with our team to ensure these issues are addressed promptly. We deeply regret not meeting your expectations and truly appreciate you bringing this to our attention, as it helps us improve. We hope you might consider giving us another opportunity in the future to provide you with a much better experience. Kind regards, Lime Tree Hotels

Lime Tree Suites @GolfCourse has replied on Sat Sep 06 13:18:39 IST 2025

Dear Mr. Vraj Joshi, Thank you for your excellent feedback and for rating us so highly across all categories. We’re delighted to know you found the room clean and comfortable and had a pleasant stay with us. Your kind words mean a lot to our team and inspire us to continue delivering a great guest experience. We look forward to welcoming you back to Lime Tree Hotel for another comfortable and enjoyable stay. Kind regards, Lime Tree Hotel

Lime Tree Suites @GolfCourse has replied on Tue Sep 02 13:31:06 IST 2025

Dear Ankur, We’re truly sorry for the inconvenience you faced and appreciate your detailed feedback. Your comments are valuable to us, and we’re working to improve our services. We hope to welcome and serve you again with a much better experience in the future. Regards, Lime Tree Hotel

Lime Tree Suites @GolfCourse has replied on Mon Aug 18 17:03:03 IST 2025

We sincerely regret the inconvenience you faced with your booking and the allocation of rooms. What you experienced is not acceptable, and we apologize for the stress it caused during your stay. Guest trust is extremely important to us, and we are reviewing this matter with our team to ensure such situations do not happen again. We also understand your concern regarding the booking platform and will share your feedback with the relevant team. Thank you for bringing this to our attention, and we hope you will give us another chance to provide you with the smooth and comfortable experience you expected.

Lime Tree Suites @GolfCourse has replied on Wed Jul 30 14:30:55 IST 2025

Thank you for your lovely feedback! We're so glad to hear you had a pleasant and lively experience with us. It means a lot to know you found your stay totally worth it. We look forward to welcoming you again soon!

Lime Tree Suites @GolfCourse has replied on Wed Jul 30 14:32:52 IST 2025

Thank you for your detailed and kind feedback! We’re happy to hear you appreciated the convenient location and easy access for deliveries. It’s great to know that the apartment was well-equipped and that our Lime Tree team was able to assist you, even during late hours. Your satisfaction is our priority, and we look forward to welcoming you back soon!

Lime Tree Suites @GolfCourse has replied on Fri Jul 11 12:02:29 IST 2025

Dear Guest, Greeting for Lime Tree hotel and Apartments! Thank you for your kind feedback! We’re glad you had a nice experience and found our staff cooperative and friendly. We look forward to welcoming you again soon! Regards, Aparna

Lime Tree Suites @GolfCourse has replied on Fri Jul 11 12:13:45 IST 2025

Dear Guest, Greeting for Lime tree hotels and Apartments! We’re sorry to hear that your experience did not meet expectations. We sincerely apologize for the condition and cleanliness issues you encountered. Your feedback has been shared with our team for immediate attention and improvement. Thank you for bringing this to our notice. Regards Aparna

Lime Tree Suites @GolfCourse has replied on Fri Jul 11 12:19:03 IST 2025

Dear Guest, Greeting for Lime tree hotels and apartments! Thank you for your kind feedback! We're glad to hear you had a good experience with our rooms, staff, and housekeeping services. We're especially pleased to know Mr. Sumit’s polite behavior made a positive impression. We look forward to welcoming you again soon! Regards Aparna