LV residency

The Location of Armster Palace is superb, offering breathtaking views of Ooty Lake. However, some properties are located in steep slopes with narrow roads, making it difficult to access. The Cleanliness of the rooms is generally good, but some properties lack basic amenities like toiletries. The Staff is friendly and cooperative, providing excellent service. The Room is spacious and well-maintained, with continuous hot water supply. The Value for money is reasonable, with affordable rates and good facilities. However, some properties lack restaurants and require guests to rent a kitchen or go out for food.

• Location

  The property's location was a highlight for many guests, with its proximity to the Ooty lake and other attractions being a major plus point. Some guests also appreciated the peaceful and quiet surroundings of the property. However, a few guests found the location to be difficult to access due to steep slopes and narrow roads.

• Cleanliness

  Cleanliness was a major highlight for many guests, with the rooms and bathrooms being described as neat and well-maintained. Some guests also appreciated the cleanliness of the common areas and the property's surroundings. However, a few guests had issues with dirty bedsheets and towels, and some found the cleanliness to be lacking in certain areas.

• Staff

  The staff at the property received praise from many guests, with their helpfulness and friendliness being a highlight. Some guests appreciated the staff going out of their way to make their stay comfortable, while others found the staff to be prompt and efficient in addressing their needs. However, a few guests had negative experiences with staff members being unresponsive or slow to address their concerns.

• Room

  The rooms at the property were a highlight for many guests, with their spaciousness and comfort being appreciated. Some guests also enjoyed the views from their rooms, while others found the amenities provided to be satisfactory. However, a few guests had issues with the lack of proper ventilation and the presence of insects in the rooms.

• Value for money

  Many guests found the property to be a good value for money, with its affordable rates and decent amenities being a highlight. Some guests also appreciated the additional services provided by the property, such as bonfires and kitchen facilities. However, a few guests felt that the property was overpriced for the services provided, and some found the lack of food options to be a drawback.