Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Wed Dec 03 16:02:04 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for sharing such a wonderful review. We are delighted to know that you enjoyed the environment, food, and room during your stay with us. It is always encouraging to hear that our efforts to maintain clean rooms, a relaxing atmosphere, and a comfortable stay are appreciated by our guests. Our location near the serene ECR coastline makes the experience even more enjoyable, and we are glad it added to your visit. Your kind words motivate our team to continue delivering warm hospitality and memorable experiences for every guest. We truly look forward to welcoming you back to Madras Chronicle Bay Resort & Spa on your next visit. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Wed Dec 03 16:03:07 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for sharing your experience with us. We are delighted to know that you enjoyed our property, found our staff polite, and appreciated the convenient walking distance to the nearby market. It is wonderful to hear that the food at our in-house restaurant added to your comfortable stay at our resort in a central location. We also note your feedback regarding the food at our outside restaurant. Your comments are valuable, and we will review this with our culinary team to ensure a more consistent experience across all dining outlets. We truly appreciate your visit to Madras Chronicle Bay Resort & Spa and hope to welcome you back for an even better stay. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Wed Dec 03 16:04:02 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for sharing your feedback with us. We are glad to know that you enjoyed our rooms and the beautiful location of our resort, which many guests appreciate for a comfortable stay and peaceful atmosphere near the bay. Your positive note encourages our team to keep delivering clean rooms and a welcoming experience. We have also taken note of your comment about the food being average. Your input is valuable, and we will review this with our culinary team to enhance the dining experience for future guests. Our goal is to ensure that every aspect of your stay at Madras Chronicle Bay Resort & Spa is memorable. We hope to have the pleasure of welcoming you back for an improved experience. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Wed Dec 03 16:05:13 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for sharing your experience with us. We are glad to know that you enjoyed our good location and found the rooms spacious, which many guests appreciate when choosing a hotel near the beachside attractions in ECR. Your feedback on the breakfast spread has been noted and will help us improve the variety we offer to ensure a more satisfying start to the day. We sincerely apologize for the cleanliness concern you faced in the bathroom. Maintaining clean rooms and hygienic facilities is a top priority at Madras Chronicle Bay Resort & Spa, and your comment has been shared with our housekeeping team for immediate attention and corrective action. We truly value your input, as it helps us enhance the overall comfort and experience for future stays. We hope to welcome you back for a smoother and more comfortable stay. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Wed Nov 05 17:19:00 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for your kind words about our neat property and good breakfast. We’re glad you had a pleasant stay with us. We appreciate your feedback regarding the restaurant and understand the convenience it adds. Please be assured, we’re working on improving our dining facilities to serve you better next time. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Wed Nov 05 17:19:44 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for your wonderful review. We’re delighted to know you had a relaxing getaway at our serene beachfront resort in Mahabalipuram. It’s heartening that you enjoyed the spacious and spotless rooms, the infinity pool overlooking the ocean, and the warmth of our staff. We’re also glad you liked our selection of western dishes, curated to add variety to your stay. Your kind words motivate our team to continue delivering memorable experiences to every guest. We look forward to welcoming you again for another peaceful and rejuvenating stay by the beach. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for your kind words. We’re delighted to know you enjoyed our comfortable rooms and found our staff helpful throughout your stay. It’s wonderful that you appreciated our resort’s close proximity to the beach—watching the sunrise there is truly a special experience. We’re glad you could enjoy it and hope to have the pleasure of hosting you again soon. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Tue Nov 04 15:14:24 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for sharing your lovely feedback. We are delighted to hear that your check-in was smooth, and you enjoyed our clean rooms, efficient room service, and delicious breakfast. It’s wonderful to know that our cooperative staff, pleasant ambience, and location contributed to a comfortable stay. Your kind words motivate us to continue delivering the best experiences for our guests. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Tue Nov 04 15:15:40 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the TV and our spa services, as well as your concerns about the room pricing. We appreciate your acknowledgment of our clean rooms and neat ambience. Your comments are valuable, and we will review these areas to ensure a better experience for our future guests. We hope to have an opportunity to provide you with a more satisfying stay next time. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Tue Nov 04 15:20:35 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for taking the time to share your detailed feedback. We are glad you enjoyed the pool, room size, balcony, and overall ambience of our property. At the same time, we appreciate your constructive comments regarding breakfast, housekeeping organization, swimwear regulations, and access to the beach. Your observations are valuable, and we will work on these areas to enhance the guest experience. We hope to welcome you again for an even more comfortable and enjoyable stay. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Tue Nov 04 15:41:46 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for sharing your feedback. We are delighted to hear that you enjoyed our clean rooms, excellent hospitality, and well-maintained amenities including the swimming pool. We also appreciate your note on room service and will work on improving it to ensure an even better experience for our guests. It’s wonderful to know you had an enjoyable stay, and we look forward to welcoming you back soon. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Wed Nov 05 17:21:40 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, We sincerely regret the inconvenience you faced during your stay. Please accept our heartfelt apologies for the delay in your check-in and for the unacceptable experience with our staff and room readiness. This does not reflect the service standards we strive to maintain at Madras Chronicle Bay Resort & Spa. Your feedback has been shared with our management and front office teams for immediate review and corrective action. We are committed to ensuring that every guest receives a respectful welcome and a clean, prepared room upon arrival. We truly value your input and hope you will give us another opportunity to provide you with the comfortable and courteous experience our guests rightfully expect. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Tue Nov 04 15:43:32 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for your valuable feedback. We are glad you appreciated our well-maintained property, good food, and overall hospitality. We sincerely apologize for the inconvenience caused by the beach access situation with stray animals. Your observations are important to us, and we will take steps to address this concern to enhance the experience for our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Tue Nov 04 15:45:58 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for your kind feedback. We are thrilled to hear that you enjoyed your stay, appreciated our supportive and helpful staff, and liked the breakfast. It’s wonderful that our prime location contributed to a convenient and pleasant experience. We look forward to welcoming you back for another comfortable and enjoyable stay at Madras Chronicle Bay Resort & Spa. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Tue Nov 04 15:44:42 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed your stay, found our staff friendly, and appreciated the clean and spacious rooms. It’s great that our central location added to your convenience and overall experience. We look forward to welcoming you back for another memorable stay at Madras Chronicle Bay Resort & Spa. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Tue Nov 04 16:14:39 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for your feedback. We are glad to know that you found our rooms and environment clean and enjoyed your stay. We appreciate your comment regarding the food and will work on improving its quality to make the dining experience more enjoyable. We look forward to welcoming you back for an even better stay at Madras Chronicle Bay Resort & Spa. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Tue Nov 04 16:16:46 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for sharing your feedback. We are glad you enjoyed the room, jacuzzi, and our convenient location. We also appreciate your comment regarding breakfast and will work on enhancing the variety and quality to provide a better dining experience. We look forward to welcoming you back for another enjoyable stay at Madras Chronicle Bay Resort & Spa. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Wed Nov 05 17:23:41 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for sharing your detailed feedback. We’re pleased to know you found the rooms comfortable, but we’re truly sorry for the disappointing service experience. The response you received regarding the stained blanket is unacceptable and far from the standards we uphold. Please accept our sincere apologies for this lapse in housekeeping and attitude, which we have already addressed with the concerned team to ensure such behavior is not repeated. We also understand your concern about the restaurant being located outside the resort. While we currently operate our dining facility nearby, we are actively working toward improving in-house dining convenience for our guests. We appreciate your valuable insights and assure you that your comments will help us serve you better in the future. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for sharing your kind feedback. We are delighted to know that you appreciated our polite staff, excellent customer service, and the warm behavior of our manager and reception team. We are also glad you enjoyed our tasty breakfast. Your words motivate us to continue providing a comfortable and memorable stay for all our guests. We look forward to welcoming you back soon. Warm regards, Team Madras Chronicle Bay Resort & Spa

Madras Chronicle Bay Resort & Spa has replied on Tue Nov 04 16:39:10 IST 2025

Dear Guest, Greetings from Madras Chronicle Bay Resort & Spa team, Thank you for your lovely feedback. We are thrilled to hear that you enjoyed your stay and had a memorable vacation with us. It’s wonderful that you liked the food and appreciated being able to walk to the beach. We look forward to welcoming you back for another relaxing and enjoyable stay at Madras Chronicle Bay Resort & Spa. Warm regards, Team Madras Chronicle Bay Resort & Spa