NAKSHATHRA EMARALD

NAKSHATHRA EMARALD has replied on Wed Oct 29 13:59:12 IST 2025

Dear Guest, Thank you for choosing to stay with us at Nakshatra Emerald Inn and for sharing your feedback. We’re delighted to hear that you enjoyed the comfort of your room, found our washroom amenities satisfactory, and appreciated the warm and helpful conduct of our reception and security staff. We also value your suggestion regarding the air-conditioning in your room. Please rest assured, we will check the AC unit and its temperature settings to ensure a faster cooling experience for our future guests. We look forward to welcoming you back soon, and hope your next stay will be even more comfortable. Warm regards, Team Nakshatra Emerald Inn

NAKSHATHRA EMARALD has replied on Wed Oct 29 14:00:17 IST 2025

Dear Guest, Thank you very much for choosing to stay with us at Nakshatra Emerald Inn and for your wonderful feedback! We are delighted to hear that you found our service good, enjoyed a comfortable and clean room, and appreciated our staff. Your kind words mean a lot to us. We look forward to welcoming you back soon for another pleasant stay. Warm regards, Team Nakshatra Emerald Inn

NAKSHATHRA EMARALD

Dear Guest, Thank you for staying with us at Nakshatra Emerald Inn and sharing your feedback—it's wonderful to hear that you found your room comfortable, enjoyed our clean and spacious pool area, and appreciated our convenient location for temple access along with the warm hospitality of our staff and manager. Warm regards, Team Nakshatra Emerald Inn

NAKSHATHRA EMARALD has replied on Wed Oct 29 14:07:42 IST 2025

Dear Guest, Thank you very much for choosing to stay with us at Nakshatra Emerald Inn and for sharing your wonderful feedback. We are delighted to hear that your stay was comfortable and pleasant, that you found the rooms clean and well-maintained, and that our staff’s courteous service and convenient amenities added to your enjoyment. We look forward to welcoming you back soon for another excellent stay. Warm regards, Team Nakshatra Emerald Inn

NAKSHATHRA EMARALD

Dear Guest, Thank you for staying with us at Nakshatra Emerald Inn and taking the time to share your feedback. We’re glad to hear you found our location convenient and that you found our staff friendly and the rooms clean. At the same time, we sincerely apologise for the condition of the washroom and the unpleasant smell you experienced. We understand how important a fresh and odor-free washroom is for a comfortable stay. Please know that we have already flagged this issue with our housekeeping and maintenance teams, and we will be conducting an immediate inspection and deep-clean of the washroom facilities, along with any necessary repairs to ensure this does not recur. We appreciate your patience and feedback — it helps us improve. We hope to have the opportunity to welcome you back and provide you with a fully positive experience. Warm regards, Team Nakshatra Emerald Inn

NAKSHATHRA EMARALD has replied on Mon Nov 17 19:25:10 IST 2025

Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you had a good stay and found our location convenient, being just around 500 meters from the temple. We appreciate your comment regarding the food pricing. Your feedback is valuable, and we will certainly review it with our team to ensure we continue providing quality and value to our guests. Thank you once again for choosing Nakshatra Emerald. We look forward to welcoming you back for an even better experience. Warm regards, Team Nakshatra Emerald

NAKSHATHRA EMARALD has replied on Mon Nov 17 20:18:52 IST 2025

Dear Guest, We are truly sorry to hear about the inconvenience and distress you and your family experienced during your check-in. This is certainly not the level of service or hospitality we aim to provide, and we sincerely apologize for the misunderstanding regarding the child policy and for the way the situation was handled. We take concerns related to staff behaviour and guest comfort very seriously. Your feedback has been shared with the management team, and a detailed review of the incident is already underway to ensure such an experience is never repeated. We assure you that corrective actions will be taken immediately. Regarding your booking, we deeply regret any confusion caused. If your reservation clearly stated complimentary stay for both children, we should have honored it without inconvenience to you. We apologize for the miscommunication. Thank you for bringing this to our attention. We value your feedback, and we hope you will give us an opportunity in the future to offer you the respectful and pleasant stay you rightfully expect. Warm regards, Team Nakshatra Emerald

NAKSHATHRA EMARALD

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear about the discomfort you experienced during your stay. The issues you mentioned—room odour, bathroom cleanliness, and the view—are certainly not up to our standards, and we sincerely apologize for the inconvenience caused. We also regret that the absence of an in-house restaurant affected your experience. Your comments have been taken very seriously, and our housekeeping and maintenance teams have been alerted for immediate inspection and corrective action to ensure such lapses do not repeat. Your feedback is extremely valuable as it helps us improve. We genuinely regret that we could not meet your expectations and hope you might give us another chance in the future to provide a much better and more comfortable stay. Warm regards, Team Nakshatra Emerald

NAKSHATHRA EMARALD has replied on Mon Nov 17 20:27:29 IST 2025

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you felt welcomed by our team and enjoyed the cleanliness, hot water, and parking facilities. It’s wonderful to know that your late-night check-in after a long drive from Bangalore was comfortable. We truly appreciate your stay with us and look forward to welcoming you again for another pleasant experience at Nakshatra Emerald. Warm regards, Team Nakshatra Emerald

NAKSHATHRA EMARALD has replied on Mon Nov 17 20:30:05 IST 2025

Dear Guest, Thank you for sharing your wonderful feedback. We are delighted to know that you found our rooms clean, enjoyed the hot water and swimming pool, and appreciated our supportive staff. It’s great to hear that our convenient location near the temple added to your experience. Your kind words motivate us to continue providing the best possible service. We look forward to welcoming you back for another enjoyable stay at Nakshatra Emerald. Warm regards, Team Nakshatra Emerald

NAKSHATHRA EMARALD has replied on Mon Nov 17 20:31:21 IST 2025

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you found the rooms neat and clean and appreciated our friendly staff. It’s wonderful that we could be a part of your bridal preparations, and we hope everything went smoothly for your special day. We look forward to welcoming you again at Nakshatra Emerald for any future stays or celebrations. Warm regards, Team Nakshatra Emerald

NAKSHATHRA EMARALD has replied on Mon Nov 17 20:33:02 IST 2025

Dear Guest, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your family stay, found the area peaceful, and appreciated our hospitality. Your kind words mean a lot to us and motivate our team to continue providing excellent service. We look forward to welcoming you and your family again to Nakshatra Emerald. Warm regards, Team Nakshatra Emerald

NAKSHATHRA EMARALD has replied on Mon Nov 17 20:34:47 IST 2025

Dear Guest, Thank you for sharing your feedback. We are glad to hear that you found our hotel neat and clean, enjoyed our cordial and polite staff, and appreciated the parking facilities. We apologize for the inconvenience caused by our restaurant being closed during your stay. Your comments are valuable, and we will certainly work towards improving our dining services for a better experience. We hope to welcome you again at Nakshatra Emerald for a more comfortable and convenient stay. Warm regards, Team Nakshatra Emerald

NAKSHATHRA EMARALD has replied on Tue Nov 18 08:03:13 IST 2025

Dear Guest, Thank you for your kind feedback. We are happy to hear that you liked our spacious rooms and enjoyed your stay with us. It’s also great to know that our walkable distance to the temple added convenience to your visit. We truly appreciate your review and look forward to welcoming you again at Nakshatra Emerald. Warm regards, Team Nakshatra Emerald

NAKSHATHRA EMARALD has replied on Tue Nov 18 17:05:26 IST 2025

Thank you for sharing your feedback! We’re delighted to hear that your stay at Nakshatra Emerald was a good one. It’s wonderful to know you found the room neat and spacious, and that our team made you feel welcome with their friendly service. We’re glad you had a nice experience, and we truly appreciate you choosing to stay with us. Looking forward to welcoming you again soon!

NAKSHATHRA EMARALD

Thank you for taking the time to share your feedback. We’re glad to hear that our receptionist, Ms. Minsha, was helpful and pleasant during your stay—your appreciation will surely make her day. We sincerely apologize for the inconveniences you faced regarding the hot water supply and the missing amenities in the room. This is not the experience we want our guests to have, and we truly appreciate you bringing these points to our attention. We will be addressing these issues with our team immediately to ensure better service and quicker responses moving forward. Your feedback is extremely valuable to us, and we hope to have the opportunity to provide you with a much improved stay in the future. Thank you for choosing Nakshatra Emerald.

NAKSHATHRA EMARALD

Thank you for sharing your feedback! We’re happy to hear that you found Nakshatra Emerald clean and suitable for families. Our close proximity to the Guruvayur Temple is something many guests appreciate, and we’re glad it added to your convenience. We appreciate your note about the restaurant. While we currently don’t have one on-site, we’re always ready to arrange food on request for our guests. It’s good to know that our parking facilities were helpful during your stay. Thank you once again for choosing Nakshatra Emerald. We look forward to welcoming you back on your next visit to Guruvayur!