Nazaara - A Luxe Retreat

Nazaara - A Luxe Retreat has replied on Wed Sep 24 14:00:16 IST 2025

Thank you so much for sharing your wonderful feedback! We’re delighted to know that you had a good stay and enjoyed our service, staff hospitality, and the serene location near Solang Valley away from the hustle of heavy traffic. Your kind words motivate us to continue delivering the best experiences for our guests. We look forward to welcoming you back for another memorable stay soon.

Nazaara - A Luxe Retreat

Thank you for taking the time to share your kind words. We’re delighted to know you found our rooms well-maintained and our staff polite and helpful. Your special mention of Harish and our Manager Mr. Hemant Kapoor means a lot to us — we will be sure to share your appreciation with them. We’re glad that your concern regarding the discount was resolved promptly and to your satisfaction. Guest comfort and smooth experiences are always our priority, and we look forward to hosting you again soon.

Nazaara - A Luxe Retreat has replied on Tue Jul 08 11:44:07 IST 2025

Thank you for sharing your feedback! We're delighted to hear that you enjoyed your stay and appreciated our room service, staff, and food. Your kind words mean a lot to us. We also value your constructive comment regarding cleanliness. Please know that we take such feedback seriously and are committed to improving in this area to ensure a more comfortable experience for our guests in the future. We hope to welcome you back soon and provide an even better stay.

Nazaara - A Luxe Retreat

Thank you so much for your wonderful feedback! We're thrilled to hear that you and your family had a memorable stay with us. It's great to know you enjoyed the stunning 180-degree Himalayan view, the comfort of both our Superior and Luxe Jacuzzi rooms, and that the kids especially loved the Jacuzzi experience. Your kind words for our staff and food mean a lot — we’ll be sure to pass along your appreciation to the team. We look forward to welcoming you all back for another relaxing and enjoyable stay soon!

Nazaara - A Luxe Retreat has replied on Tue Jul 01 16:42:01 IST 2025

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing stay and that you enjoyed the clean rooms, prompt service, and delicious food. Our team takes great pride in creating a comfortable and welcoming experience for all our guests. It was a pleasure to host you, and we’re truly looking forward to welcoming you back again soon!

Nazaara - A Luxe Retreat

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you enjoyed the ambience, view, hospitality, and our team’s service. Your kind words truly motivate us to keep delivering the best experiences. It means a lot to be called the “Best hotel in Manali” — we’re honored! Looking forward to welcoming you back for another memorable stay. 😊

Nazaara - A Luxe Retreat

Thank you so much for sharing your lovely experience with us! 😊 We’re delighted to know that you enjoyed the view, location, weather, hospitality, staff demeanor, amenities, and food — it truly means the world to us. Your satisfaction is our greatest reward, and we can’t wait to welcome you back for another memorable stay in Manali!

Nazaara - A Luxe Retreat has replied on Tue Jul 01 16:42:43 IST 2025

Thank you so much for your generous and encouraging words! We're truly delighted to know that you had such a wonderful experience with us. It’s great to hear that you enjoyed the location, hospitality, and especially the delicious food. Your 5/5 rating means a lot to our entire team, and it motivates us to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay!

Nazaara - A Luxe Retreat

Dear Guest, Thank you for choosing Nazaara – A Luxe Retreat, and for taking the time to share such a detailed and thoughtful review. We’re thrilled to hear that you had a pleasant and comfortable stay, and that you appreciated the spacious, well-equipped room, and the variety of flavours at our restaurant. Your compliments about the breakfast buffet and our convenient location are truly appreciated. It means a lot to us that you found great value in your experience and would recommend us to others. We look forward to welcoming you back for another memorable stay in the near future! Warm regards, Team Nazaara – A Luxe Retreat

Nazaara - A Luxe Retreat has replied on Tue Jul 01 16:45:34 IST 2025

Thank you for your kind words and for taking the time to share your experience with us. We’re glad to know you had a nice and comfortable stay, and that you liked the clean, well-furnished rooms, the pleasant ambience, and the food. Your feedback is truly appreciated and motivates us to keep providing excellent service. We hope to welcome you back again soon!

Nazaara - A Luxe Retreat

Thank you for your kind feedback! We're delighted to hear that you had a very good stay and enjoyed our location and hospitality. A special thanks for mentioning Mr. Hemant Kapoor — we're proud to have such dedicated team members who go the extra mile to make our guests feel welcome. We truly appreciate your recommendation and look forward to hosting you again soon!

Nazaara - A Luxe Retreat has replied on Sat May 31 18:52:10 IST 2025

Thank you for your kind words and glowing recommendation! We're thrilled to hear that you had such a positive experience with us. It's wonderful to know that our location and staff contributed to making your visit enjoyable and worthwhile. Your endorsement means a lot, and we truly appreciate you sharing your experience with others. We look forward to welcoming you back in the future!

Nazaara - A Luxe Retreat

Thank you for your continued trust and loyalty! We’re thrilled to hear that you enjoyed your stay and found our location awesome. It’s especially rewarding to know that you noticed improvements since your last visit — we’re always working to enhance our guests’ experience. Your kind words mean a lot to our team. We look forward to welcoming you back again soon!

Nazaara - A Luxe Retreat has replied on Fri May 16 20:16:37 IST 2025

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the stunning views and found our staff helpful and our service exceptional. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable stay.

Nazaara - A Luxe Retreat

Thank you for your thoughtful feedback! We’re thrilled to hear that you had a wonderful experience at Nazaara. It's great to know you enjoyed the cleanliness, comfort, friendly staff, and convenient location. We appreciate your suggestion regarding the Wi-Fi and will certainly work on improving it. Thank you for recommending us — we look forward to welcoming you back soon

Nazaara - A Luxe Retreat has replied on Fri May 16 20:19:05 IST 2025

Thank you for your lovely feedback! We're so glad to hear you enjoyed the clean and beautiful rooms, the great location, and the warm hospitality from Mr. Harish, Mr. Hemant our kind GM. It was a pleasure hosting you, and we truly look forward to welcoming you back again soon!

Nazaara - A Luxe Retreat has replied on Fri May 16 20:19:47 IST 2025

Thank you for your kind words! We're so happy to hear you had a pleasant stay at Hotel Nazaara. It's wonderful to know you appreciated our polite staff, comfortable rooms, and delicious food. We look forward to welcoming you back soon for another great experience!

Nazaara - A Luxe Retreat has replied on Tue Jul 01 16:48:24 IST 2025

Thank you for your kind feedback! We’re glad to hear that you enjoyed the food quality and restaurant service, and that your overall experience was a positive one. Your appreciation for our helpful staff means a lot to us. We look forward to welcoming you again for another pleasant stay.

Nazaara - A Luxe Retreat has replied on Fri May 16 20:21:26 IST 2025

Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced during your stay. We're truly sorry to hear about the issues with in-room service, including the shortage of towels and the lack of hot water despite prior notice. This is not the standard we aim to provide, and your concerns have been shared with the team to ensure immediate improvements. We hope to have the opportunity to serve you better in the future and restore your faith in our hospitality.

Nazaara - A Luxe Retreat

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations, especially after choosing our most premium room for your vacation. Please accept our sincere apologies for the inconvenience caused during your stay – from the power cuts and the jacuzzi issue to the condition of the bedding and bath amenities. This is certainly not the standard we aim to provide, and we deeply regret that your comfort was compromised. We also take your comments about the breakfast and rooftop disturbances seriously and have already shared your feedback with our team for immediate action. We understand how important a peaceful and enjoyable stay is, especially when you're on vacation, and it’s disheartening to know we fell short. We’re currently reviewing all operational aspects of our "Lux Retreat" category to ensure such issues are addressed and not repeated. Your feedback is invaluable in helping us improve. If you're open to it, we would truly appreciate the opportunity to make things right. Please reach out to us directly, and we would love to discuss how we can offer a better experience in the future.