Ottway Hills

Location of the property is breathtaking with a gorgeous view of the lake. Staff is friendly and helpful, with some exceptions. Food & Dining is decent but overpriced with limited options. Cleanliness needs improvement, especially the washrooms. The property is cozy and homely, but some rooms are small. Mosquitoes can be a problem. The property is preferred for couples and offers privacy from the main city. Overall, the property needs maintenance and improvement, but the stunning location and helpful staff make it worth considering.

• Location

  The property's location is the most highlighted aspect by the guests. It is situated near the Madupetti Dam and offers a breathtaking view of the lake and the mountains. Guests loved the calm and beautiful surroundings, and the proximity to nearby tea fields for hiking. However, some guests faced difficulty in finding the property due to the lack of clear instructions beforehand.

• Staff

  The staff of the property is highly appreciated by the guests for their friendly and helpful nature. Guests have mentioned that the staff went out of their way to make their stay comfortable and enjoyable. However, some guests had mixed reviews about the staff, with some being unhelpful and needing improvement.

• Food & Dining

  The food and dining experience at the property has received mixed reviews from the guests. Some guests loved the taste of the food and appreciated the limited but clean menu. However, some guests found the food to be below average and overpriced. Some guests also mentioned that there was no room service available, and the food was expensive.

• Cleanliness

  The cleanliness of the property has received mixed reviews from the guests. Some guests found the rooms to be clean and cozy, with better cleanliness than restaurants. However, some guests mentioned that the washrooms were unhygienic, and the property needed more maintenance and cleaning.